Participant and Program Support Officer

1 week ago

Melbourne, Australia HOBAN Recruitment Full time

An exciting opportunity for an individual to support the Geelong Regional Centre team in program management and the delivery of high-quality professional learning, contextualised and responsive to Geelong's rural and regional cohorts.

**What's in it for you.**
- State Government Department
- 38 hours per week
- 1-month contract, with possible extension
- $51.76 - $62.63 per hour + Superannuation
- WFH flexibility, some travel may be required.

**Duties and Responsibilities**:

- Leverage expertise from other areas of the Academy, understanding the organisational context and cross disciplinary alignment with other programs
- Facilitate continuous improvement and work closely across all Divisions of the Academy
- Work with internal and external stakeholders from the government, Catholic and Independent school sectors
- Establish and manage governance arrangements, processes, project control boards and working groups
- Manage multiple projects and direct the flow of transformation to meet organisational goals
- Manage complex interdependencies between projects/programs and make decisions accordingly
- Contribute to projects including reporting, monitoring of budgets and tracking progress

**Requirements and Qualifications**:

- Demonstrate initiative
- Experience and knowledge in supporting program management and customer service
- High level of planning, organisational and communication skills
- Demonstrate the ability to be flexible to respond to changes in policy direction
- Experience in providing high quality customer service, including a client-focused attitude that supports coherent course schedules and support for individual learner journeys
- Proficiency in related technology systems for coordinated work across teams and sites to create a single view of our clients
- Flexibility and skills in building seamless relationships with program management teams (including to support brokering arrangements).
- Defines business processes and ways of working for consistent business functions across teams, including online and across sites

To apply, you must be an Australian Citizen or Permanent Resident, and be willing to undertake and maintain a current National Criminal Records Check and a Working with Children's Check

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