Customer Service/events Officer

3 weeks ago

Penrith, Australia NSW Government -Office of Sport Full time

**Are you looking to kick start your career? Join our friendly and vibrant team**

We are seeking a Customer Service/Events Officer to join our team on a temporary two year full-time basis. The role will be based in our new Office of Sport location at Penrith Whitewater Stadium.

**Working with us**

The Office of Sport is the lead NSW Government agency for sport and active recreation.

With a vision of s_port and active recreation creating healthier people, connecting communities and making a stronger NSW_, we provide the people of NSW with the leadership, policies, programs, funding and infrastructure necessary to maximise the social, health and economic benefits realised through this valued sector.

Our work is spread across NSW, with ten Sport and Recreation Centres, four Olympic Sport Venues and offices throughout the state.

**Our Commitment to Diversity and Inclusion**
- The Office of Sport is committed to building a workplace that values and supports diversity and inclusion. We actively promote the employment of women, people with a disability, Aboriginal and Torres Strait Islanders, LGBTI and people from culturally and linguistically diverse backgrounds._
- The Office of Sport is committed to keeping children safe. It is the responsibility of all staff, regardless of role, to act to keep children safe from harm._

**About the role**

The Events Officer is responsible for assisting with the planning, coordination and operations of all events staged at an Olympic Sport Venue, under the direction of the Events Coordinator.

The Venues are Sydney International Equestrian Centre (SIEC), Sydney International Regatta Centre (SIRC), Sydney International Shooting Centre (SISC) also includes Southern Highlands Regional Shooting Complex (SHRSC), Penrith Whitewater Stadium (PWS).

**About you**

**You will have a demonstrated ability to a**ssist in all aspects of event planning, coordination, marketing, and operations. You can deal effectively and professionally with business clients and industry stakeholders whilst managing their expectations and balancing competing priorities. You foster a positive customer experience, and you are technology savvy. You understand Work Health and Safety, visitor safety and risk management issues as well as the proven ability to work both in a team environment and independently will see you succeed in this role.

**The Office of Sport is a great place to work, we offer**:

- A family friendly and flexible working environment
- A competitive salary
- Generous leave entitlements including recreation, sick/carer’s, family and community services, and flex leave.
- Access to salary packaging, fitness passport, and the Employee Assistance Program.
- Access to training and development opportunities.

**How to apply**
- Provide your responses to the two pre-screening questions (maximum of 2 pages).
- Provide a resume that details your current and previous experiences (maximum of 4 pages)

**Pre-screening questions**
- Give an example of where you have had to work with government and non-government stakeholders to plan and deliver an event. How did you manage conflicting priorities of stakeholders to ensure the success of the event?
- Give an example of where you have had to review and clarify contractual requirements with a stakeholder in the lead up to an event. Outline how you undertook this process and the outcomes achieved.

**Notes**
- For further information about the role please contact Samantha Johnson on 02 4730 0000 or view the role description.
- This is a child-related position. You will be required to obtain a Working with Children Check (WWCC) clearance as a condition of employment. For more information, visit the Office of the Children’s Guardian website.
- No offer of employment will be made until all relevant clearances are finalised.

**Applications Close**:Sunday, 28 May 2023 at 11.59pm (AEST)

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