Retail Operations Coordinator

2 weeks ago

Melbourne, Australia The Talent Mill Full time

**Australian Designer Brand - Melbourne**

**Now Hiring** | Join this inspirational, elevated Australian brand that is renowned for their dedication to simplicity as their Retail Operations Coordinator. Founded in Melbourne this brand is dedicated to the philosophy of elevated design.

The Retail Operations Coordinator is responsible for online customer service, stock allocation, office management and logistics coordination for our brand. You will be working closely with the wider head office team and the retail stores to ensure the business is set up for operational success. - you are execution oriented, with good instincts for anticipating needs and changes. You are renowned for your detail and organization; and strong ability to prioritize.
- Account set up of new employees
- Assisting with client’s administration support
- Administration & Communication
- Establishing and improving processes
- Retail and eCommerce orders dispatched in a timely fashion
- Respond to customer and store queries
- Undertake and oversee all stock related tasks & issues such as, stock taking, order distribution, stock locations, bar coding, stock transfers, quality assurance, packaging etc
- Prepare product for shipment and deliver stock to local stores
- Monitor packaging stock levels and reorder as needed from approved suppliers to ensure daily requirements are met as well as planning for peak periods

This is a broad support role, where a high achiever who is focused on attention to detail and delivering results in a timely fashion is key. Strong administrative skills, commercial thinking and a customer-centric approach is crucial.

**What are we looking for?**
- Full clean drivers license and access to a car
- A passion for building relationships with customers and within the team
- Obsessed with delivering exceptional service experiences at every touchpoint
- Nimble and eager to learn, not afraid of offering new ideas and initiatives
- Sharp attention to detail with a systematic and logical approach to work and highly motivated with a disciplined approach to problem-solving
- Someone who enjoys getting real satisfaction from their job and giving their full effort
- Strong administrative and organizational skills
- Excellent PC skills, fully adept with Microsoft packages, especially Excel and ERP system.
- Able to build and maintain relationships with all levels of the business

**Whats on offer for you**
- The chance to train and develop your skills in a fun and fast work space
- Great entry point into a head office role
- Competitive benefits package

The Talent Mill Recruitment division is a bespoke recruitment consultancy and talent acquisition specialist within the fashion, lifestyle, and retail industries. With more than 10 years of specialist expertise with luxury retail, Australian & Contemporary designer, beauty, and lifestyle brands globally we discover, recognise, and connect inspiring individuals to the most desirable brands as trusted support to founder-led start-ups, SME’s, and multinational corporations within the fashion & retail industry.

Recruitment - but make it ethical, not transactional. Quality over quantity - always. Truly consultative and delivered at pace. We hold a genuine passion and expertise for the industries we support and offer a unique and modern recruitment proposition - one where we develop long term, meaningful relationships with all stakeholders.

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