Aladdin Client Business, Client Experience

2 weeks ago

Sydney, Australia BlackRock Full time

Description

About this role

Are you a highly motivated professional interested in building a career in FinTech? Are you interested in improving clients’ investment processes? Do you grow by working with sophisticated clients and internal teams to solve complex problems in a fast paced environment?
- If this sounds like you, then join our
- Aladdin
® business As a member of one of BlackRock’s fastest growing areas you will have the technical and client-facing skills to work on the complete investment lifecycle - using innovative technology to help some of the largest institutions and investors in the world.
- In this role, you will:

- Be responsible for the comprehensive oversight and delivery of service, connecting multiple partner teams to deliver a cohesive client experience
- Build strong relationships with clients teams such as Head of Risk, Head of Fixed Income desk, Head of Compliance and Head of Platform management.
- Mobilize Aladdin’s suite of risk modeling, trade, compliance, and post-trade capabilities to deliver outstanding solutions for our clients to exceed their organization's goals.
- Work with support team representatives to analyze service patterns and themes.
- Oversee ongoing client engagement through regular meetings to review service metrics, prioritize projects and align long term strategy.
- Improve aspects of service by identifying root causes of systemic issues and solving them at scale.

We have:

- The feel of a start-up with the backing of the world’s largest asset manager.
- A diverse environment with professional growth opportunities and a welcoming employee culture.
- Sophisticated clients who call on our expertise to achieve strategic and tactical objectives ranging from streamlining workflows to implementing creative and innovative solutions.

You have:

- 4+ years of experience in Financial Services, Technology, Consulting or Buy Side firm with a proficiency across Cash and Position reconciliations, Derivative Operations, Corporate Action processing and other workflows in the Investment Operations space.
- A working understanding of equity, fixed income, alternatives, and derivative markets and analytics or compliance, trading, and operations with experience in advising clients and/or adapting technology solutions for portfolio strategies, portfolio optimization, risk assessments, and performance attribution or post-trade workflows.
- A consultative approach to understanding client needs and a passion for solving problems
- Ability to run multiple priorities.
- Superior interpersonal, communication and presentation skills, conveying complex concepts simply and clearly to clients
- Business fluent in English.

You may have:

- Direct portfolio / risk management, trading, compliance, or operations analyst experience
- Proficiency in working with large sets of data
- A solid understanding of SQL, UNIX, VBA, R, Python, or similar tools, and/or Aladdin

Who are our clients?
- Portfolio managers, risk professionals, operations experts, and data analysts at all levels of an organization. The Aladdin platform empowers users from all walks of life to achieve their investment and risk management goals by providing them with direct access to the best-in-class investment technology, powerful risk modelling methods and a dedicated team of service specialists. We pride ourselves on delivering a differentiated service, not software.

Our benefits

To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.

Our hybrid work model

BlackRock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person - aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.

About BlackRock

At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.

This mission would not be possible without our sm

  • Aladdin Client Business, Client Experience

    2 weeks ago

    Sydney, Australia BlackRock, Inc. Full time

    Aladdin Client Business, Client Experience, Associate **About this role** **Role Brief**: Are you a highly motivated professional interested in building a career in FinTech? Are you interested in improving clients' investment processes? Do you grow by working with sophisticated clients and internal teams to solve complex problems in a fast paced...

  • Aladdin Client Business, Client Experience

    6 days ago

    Sydney, Australia BlackRock, Inc. Full time

    Aladdin Client Business, Client Experience, Associate - Sydney, Australia **About this role** Are you a highly motivated professional interested in building a career in FinTech? Are you interested in improving clients' investment processes? Do you grow by working with sophisticated clients and internal teams to solve complex problems in a fast paced...

  • Aladdin Client Business, Client Experience

    3 weeks ago

    Sydney, Australia BlackRock Full time

    Description About this role Role Brief: Are you a highly motivated professional interested in building a career in FinTech? Are you interested in improving clients’ investment processes? Do you grow by working with sophisticated clients and internal teams to solve complex problems in a fast paced environment? - If this sounds like you, then join our -...

  • Aladdin Client Business, Client Experience

    6 days ago

    Sydney, Australia BlackRock, Inc. Full time

    **About this role** Are you a highly motivated professional interested in building a career in FinTech? Are you interested in improving clients' investment processes? Do you grow by working with sophisticated clients and internal teams to solve complex problems in a fast paced environment? If this sounds like you, then join our Aladdin® business! As a...

  • Associate, Aladdin Business, Client Experience

    1 week ago

    Sydney, Australia BlackRock, Inc. Full time

    Associate, Aladdin Business, Client Experience **About this role** Are you a highly motivated professional interested in building a career in FinTech? Are you interested in improving clients' investment processes? Do you grow by working with sophisticated clients and internal teams to solve complex problems in a fast-paced environment? If this sounds like...

  • Aladdin Client Services

    2 weeks ago

    Sydney, Australia BlackRock Full time

    Description About this role Team Overview: Aladdin Client Services role is part of the Aladdin Product Services within Aladdin Client Business. Aladdin Client Business’ mission is to provide BlackRock with the best risk analytics and investment management platform, as well as to use this platform to offer a variety of tools and services to other large...

  • Aladdin Client Services, Operations Analyst, Sydney

    3 weeks ago

    Sydney, Australia BlackRock, Inc. Full time

    Aladdin Client Services, Operations Analyst, Sydney **About this role** **Team Overview**: Aladdin Client Services role is part of the Aladdin Product Services within Aladdin Client Business. Aladdin Client Business' mission is to provide BlackRock with the best risk analytics and investment management platform, as well as to use this platform to offer a...

  • Aladdin Client Services, Operations Analyst, Sydney

    3 weeks ago

    Sydney, Australia BlackRock, Inc. Full time

    **About this role** **Team Overview**: Aladdin Client Services role is part of the Aladdin Product Services within Aladdin Client Business. Aladdin Client Business' mission is to provide BlackRock with the best risk analytics and investment management platform, as well as to use this platform to offer a variety of tools and services to other large...

  • Aladdin Client Services, Operations Analyst, Sydney

    5 days ago

    Sydney, New South Wales, Australia BlackRock, Inc. Full time

    About this roleTeam Overview:Aladdin Client Services role is part of the Aladdin Product Services within Aladdin Client Business. Aladdin Client Business' mission is to provide BlackRock with the best risk analytics and investment management platform, as well as to use this platform to offer a variety of tools and services to other large institutional...

  • Client Service, Operations Analyst

    2 weeks ago

    Sydney, Australia Hatch Full time

    ** This role is at Blackrock (not for Hatch)** Hatch is supporting Blackrock to find a great Client Service, Operations Analyst to join their Business Operations and Strategy team. Hatch exists to level the playing field for people as they discover a career that’s right for them. We model this in our hiring process for our partners like...

  • Associate Recruitment Consultant

    2 weeks ago

    Sydney, Australia Client Server Full time

    Sydney, New South Wales | $55,000 AUD per year (OTE of $70k) + Super + uncapped commissionManaged by: Georgina Daltrey **_ Associate Recruitment Consultant - $55000 (OTE of $70k) + Super + uncapped commission_** We are Client Server - The leading Technology Recruitment Consultancy, founded in 1999 in the UK - we now have multiple offices in the UK and an...

  • Security Administrator

    4 days ago

    Sydney, Australia Client Server Full time

    Sydney, New South Wales | $100,000 - $130,000 AUD per year + super Managed by: Rupert Turner **_ Security Administrator - _**_up to $130,000 + super_** **_ Sydney - Hybrid_** Our Client, an ASX listed, fast growing Australian FinTech Company, are seeking a Security Administrator. You will be joining the growing Sydney team and work alongside Australia's...

  • Technical Writer

    2 months ago

    Sydney, Australia Client Server Full time

    Sydney, New South Wales | $Negotiable Contract/Perm - Full time/part time **Technical Writer** **Salary Negotiable - Contract/Perm - Full time/part time** **Sydney - Hybrid** Our client is an international leading asset digitisation company based in Sydney, whose core focus is to leverage technology to enable the world's shift to net-zero. As the...

  • UX/UI Designer

    3 weeks ago

    Sydney, Australia Client Server Full time

    Sydney, New South Wales | $800 AUD per day **_ UX/UI Designer - 6 Month Contract, circa $800 per day_** **_ IMMEDIATE START_** **_ Sydney - Hybrid _** Our client, a global insurance solutions company has an exciting opportunity for an experienced UX/or UI Designer to join their engineering team in Sydney. This is an exciting time for the company, you...

  • UX/UI Designer

    5 days ago

    Sydney, New South Wales, Australia Client Server Full time

    Sydney, New South Wales | $800 AUD per day_ UX/UI Designer - 6 Month Contract, circa $800 per day__ IMMEDIATE START__ Sydney - Hybrid _Our client, a global insurance solutions company has an exciting opportunity for an experienced UX/or UI Designer to join their engineering team in Sydney. This is an exciting time for the company, you will evolve their...

  • Quantitative Researcher

    3 weeks ago

    Sydney, Australia Client Server Full time

    Sydney, New South Wales | $180,000 - $300,000 AUD per year + Super + Bonus **_ Quant Researcher - $180k - $300k + super + bonus _** **_Sydney - Hybrid_** This cutting edge proprietary trading hedge fund are seeking a professional Quantitative Researcher to join an existing trading desk and specifically work within their mid-frequency trading systems...

  • Client/account Manager

    2 months ago

    Sydney, Australia Universal Business Team Full time

    The Company Incra are a dynamic Australian owned business that provides comprehensive Accounting and Financial Services to a range of valued clients, supporting their payroll, bookkeeping and tax returns to in-depth financial analysis, forecasting and strategic planning. Excellent customer service and quality advice are at the heart of their business and...

  • Client/account Manager

    2 months ago

    Sydney, Australia Universal Business Team Full time

    The Company Incra are a dynamic Australian owned business that provides comprehensive Accounting and Financial Services to a range of valued clients, supporting their payroll, bookkeeping and tax returns to in-depth financial analysis, forecasting and strategic planning. Excellent customer service and quality advice are at the heart of their business and...

  • Partnership Track

    7 days ago

    Sydney, Australia ESV Business advice and accounting Full time

    **Introduction**: This is an exceptional opportunity for a dynamic and seasoned Client Manager or Junior Director looking for a path to Partnership with a highly profitable and collegiate firm with a loyal and growing client base. This is a career defining role for a person looking to take the reins of a steady and loyal client base and make it their own....

  • Head of Client Experience

    4 weeks ago

    Sydney, Australia Cuscal Full time

    We are one of the fast growing FinTech's in the payments sector - We are hybrid - Sydney based **Head of Client Experience** **Our client’s success is our success. And you make it happen** Payment systems are complex, regulated and everchanging. We are an established market leading brand who are focused on driving client growth. We’re at the forefront...