Venue Manager

5 months ago

Ballarat, Australia Volta Full time

_**Volta is seeing a venue manager to step in and runs Ballarat’s premiere live music venue and nightclub.**_

We are on the hunt for a Venue Manager with the focus of continuing our top rate service and continuing to nurture and develop the reputation and culture we have built since opening.

Volta is a fast paced and demanding environment, with a diverse range of clientele. We value ideas and creativity from the staff, and you would be integral in the ongoing direction the venue takes.

**What we offer**:

- **Challenge** - We are a diversified, fast-paced, ever-changing business where no two days are the same.
- **Work/Life Balance** - We believe in hard work, but we believe in having a life outside of work also.
- **Great Culture** - We are a close-knit group of staff with a family like mentality.
- **Leadership Teams** - Our management team take an active leadership role to encourage personal growth and believe in development planning.

Working closely with senior management, you will have the opportunity to shape a dynamic culture for the venue and its team in line with strategic plans. Your input will be sought in identifying areas for development. You will be responsible for driving the performance of the venue through achieving goals and implementing strategies around the day to day operation.

**Key responsibilities**:

- Hands-on leadership and accountability of your team, including supervision and evaluation of performances
- Creating and maintaining an atmosphere where customer service standards can thrive
- Driving sales to meet your targets and budgets
- Product procurement and creating beverage offers
- Controlling operational costs
- Compliance in both regulatory and company standards
- Participating in and contributing to group management
- Strong planning and forecasting ability in regards to local events and functions
- Being the face of the venue to artists performing at the venue

**The successful applicant will**:

- Have suitable experience in hospitality management
- Have a strong understanding of the hospitality industry, customer service standards, and how to exceed them
- The ability to engage and build relationships with regular clientele and artists
- Have a professional manner and presentation
- Be available weekends and nights
- Set an example for the staff
- Have RSA certification

Pay: $55,000.00 - $60,000.00 per year

**Benefits**:

- Employee discount
- Work from home

Schedule:

- Every weekend
- Monday to Friday
- Night shift
- Public holidays
- Weekend availability

**Experience**:

- Hospitality: 2 years (required)

**Language**:

- English (required)

Licence/Certification:

- RSA (required)

Work Authorisation:

- Australia (required)

**Location**:

- Ballarat, VIC 3350 (preferred)

Work Location: In person

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