Parts Consultant

4 days ago


Welshpool, Australia Recruitment Alternative Full time

**Newly created role in the Heavy Machinery industry**:

- **Be trained & mentored by one of the companies top performers**:

- **Genuine Career Advancement Opportunities into Sales**

**About the Role**:
Established in 1945, our Client supplies world leading Construction Equipment brands through sales and hire of their equipment throughout four countries in the World.

A newly created opportunity has now become available in their Perth Branch for a driven, ambitious, motivated Parts Consultant. This role will see you responsible for developing strong relationships with customers and providing solutions to customers needs. Sales of parts is the primary focus and key priority in this role. You will need to be able to gather information to ensure you have a sound undertstanding of client requirements, source appropriate new, used or remanufactured parts to provide a solution to customers needs. This role is stepping stone to progress into an on the road Sales role within the company, which is envisaged will be in 12 to 18 months.

Whilst experience is preferable, attitude will be paramount. If you are mechanically minded or have experience in parts consulting or have worked in an automotive retail store, we would like to hear from you

**What’s great about this role**:

- A Company that values and rewards their team
- Highly reputable company, with long term staff
- Multiple Career Paths and Progression Opportunities
- A trusted brand and market leading Products

**Duties**:

- Research, source and ensure stock of fast moving parts
- Handle complaints and warranty claims
- Process sales orders, quotes, invoices, cash handling, EFTPOS and trade accounts.
- Undertake outbound sales calls to
- Complete and coordinate all associated paperwork, record keeping and updating internal CRM systems.
- Identify and resolve customer concerns, with timely follow up on all client contact.
- Represent the company values, ethics and services in a professional manner at all times

**Skills and Experience**:

- Experience in Stores, Parts and/or the Automotive retail industry
- Mechanically minded individual
- Strong customer service skills with the ability to build relationships
- Understanding of sales, targets and KPI's
- Excellent communication skills both written & verbal
- Ability to follow procedures, systems and processes
- A high level of computer skills
- Positive, friendly, can-do attitude
- Forklift licence or the ability to obtain a licence
- Drivers Licence essential

**How to apply**

**JOB ID: LB12288/1.0


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