Service Delivery Manager

4 days ago

Noble Park, Australia Nationwide Group Full time

Employer of Choice - Australian Business Awards 2020 and 2021
- Australia’s Leading Towing and Transport company
- Noble Park and/or Sunshine location - hybrid work arrangement

**Who we are**
Nationwide Group (NWG) is the largest provider of emergency roadside assistance and specialist towing and transport solutions in Australia. A subsidiary of RACV, we are a trusted partner of government bodies, law enforcement and road authorities, major national and international corporations, and Australian automotive clubs.

**About the role**
We are currently looking for a motivated and enthusiastic Service Delivery Manager (Driver Manager) to join our fast-paced team located in Noble Park or at our new Depot in Sunshine.
Reporting to the State Manager, you will be responsible for providing leadership, mentoring and direction to a team of Tow Truck Operators with the aim of delivering complete customer satisfaction. This is a fantastic opportunity to progress your career and be an integral part of our Service Delivery Team in Victoria.
Additionally, the role involves:

- Nurturing and developing strong and effective business relationships with drivers
- Monitoring and improving driver performance
- Participating in recruitment and selection
- Assisting the Service Delivery Team with investigations
- Monitoring and ensuring compliance with Fatigue Management Policy in line with Chain of Responsibility regulations.
- Supervising and managing all administrative and compliance requirements for a team of Tow Truck Operators

**Skills & experience**
To be successful in this role, you will have:

- Previous experience in a management role
- Ability to support, build relationships, manage, and motivate a diverse, contractor workforce
- Great negotiation skills and empathetic in nature
- Strong attention to detail, time management and organisation skills
- Intermediate to Advanced Microsoft Office skills
- Strong written and verbal communication
- Strong willingness to learn with a professional and motivated approach to work
- Ability to work well under pressure and take initiative when required.

**Why work with Nationwide group**
There are many advantages to working with Nationwide Group. Apart from working with a cohesive, friendly and supportive team, we offer:

- An employee benefits program, which includes roadside assistance membership, insurance and accommodation discounts;
- An employee assistance program;
- Professional development - we’ve won awards for our investment in our people
- Genuine opportunities for career progression - we promote internally first.
- Flexible working arrangements

**How to apply**
Interested? To APPLY, please submit your resume and cover letter (.docx or.pdf formats accepted only).

  • Service Delivery Manager

    2 days ago

    Noble Park, Australia Nationwide Group Full time

    Employer of Choice - Australian Business Awards 2020 and 2021! - Australia’s Leading Towing and Transport company - Noble Park location - hybrid work arrangement **Who we are** Nationwide Group (NWG) is the largest provider of emergency roadside assistance and specialist towing and transport solutions in Australia. A subsidiary of RACV, we are a trusted...

  • Service Delivery Manager

    2 days ago

    Noble Park North, Australia Nationwide Group Full time

    Employer of Choice - Australian Business Awards 2020 and 2021! - Australia’s Leading Towing and Transport company - Noble Park location - hybrid work arrangement **Who we are** Nationwide Group (NWG) is the largest provider of emergency roadside assistance and specialist towing and transport solutions in Australia. A subsidiary of RACV, we are a trusted...

  • Delivery and Installation Technician

    4 months ago

    Wetherill Park, Australia Designer Delivery Co Full time

    Join the Designer Delivery Co Team as Our Newest Superstar! Are you ready to be part of a delivery company with a difference? At Designer Delivery Co, we don’t just deliver—we also service and install top-of-the-line massage chairs, ensuring our customers receive the best experience possible. We provide full training, so you can become an expert in our...

  • Service Delivery Manager

    4 months ago

    Shailer Park, Australia Ozcare Full time

    **Your Role** - We're hiring smiles! We acknowledge that our staff are our greatest asset. We are currently seeking applicants for the role of Service Delivery Manager within our Community Care division that is dedicated and committed to helping our clients live their best lives. _ **About Us** Ozcare's home care assistance supports our clients to live...

  • Service Technician

    7 days ago

    Noble Park, Australia Superior People Recruitment Full time

    Our client is eekeing a Service Tehnician, to provide in-house and on-site technical support to customers by researching and answering questions, troubleshooting problems and completing repairs to a high standard. Main Responsibitlities include; - Perform general maintenance and repair work on both client and company owned equipment, including X-Ray...

  • Service Delivery Manager

    7 months ago

    Sydney Olympic Park, Australia Toll Group Full time

    Company Description **About Toll Group** Group IT provides technology strategy, governance, delivery, and support for all of Toll. The team enable Toll with the right technology foundations and business systems to grow the business and support our customer needs. **Job Description**: **Location**: Sydney Olympic Park As we continue our journey of...

  • Fruit & Veg Wholesale Delivery Driver Paid Weekly

    6 months ago

    Noble Park, Australia PACHOLM PTY LTD. Full time

    **Expenses for fuel, company vehicle and toll provided (Save money on fuel commuting to and from work)** A leading East Melbourne wholesale fruit and vegetable firm is searching for a picker/packer and driver. Our combined family experience and long-standing client ties in the hotel sector have made us a market leader in Victoria. Six days a week, our...

  • Fruit & Veg Wholesale Delivery Driver Paid Weekly

    7 days ago

    Noble Park, Australia PACHOLM PTY LTD. Full time

    **Expenses for fuel, company vehicle and toll provided (Save money on fuel commuting to and from work)** A leading East Melbourne wholesale fruit and vegetable firm is searching for a picker/packer and driver. Our combined family experience and long-standing client ties in the hotel sector have made us a market leader in Victoria. Six days a week, our...

  • Fruit & Veg Wholesale Delivery Driver Paid Weekly

    7 months ago

    Noble Park, Australia PACHOLM PTY LTD. Full time

    **Expenses for fuel, company vehicle and toll provided (Save money on fuel commuting to and from work)** A leading East Melbourne wholesale fruit and vegetable firm is searching for a picker/packer and driver. Our combined family experience and long-standing client ties in the hotel sector have made us a market leader in Victoria. Six days a week, our...

  • Fruit & Veg Wholesale Delivery Driver Paid Weekly

    4 days ago

    Noble Park, Australia PACHOLM PTY LTD. Full time

    **Expenses for fuel, company vehicle and toll provided (Save money on fuel commuting to and from work)** A leading East Melbourne wholesale fruit and vegetable firm is searching for a picker/packer and driver. Our combined family experience and long-standing client ties in the hotel sector have made us a market leader in Victoria. Six days a week, our...

  • Fruit & Veg Wholesale Delivery Driver Paid Weekly

    4 months ago

    Noble Park, Australia PACHOLM PTY LTD. Full time

    **Expenses for fuel, company vehicle and toll provided (Save money on fuel commuting to and from work)** A leading East Melbourne wholesale fruit and vegetable firm is searching for a picker/packer and driver. Our combined family experience and long-standing client ties in the hotel sector have made us a market leader in Victoria. Six days a week, our...

  • Customer Experience Support

    7 months ago

    Noble Park, Australia E & S Full time

    Noble Park Support Office Location | Generous staff discounts - Pivotal Role in our Customer Support Team | Ongoing development & support - Full-time role with WFH Flexibility | 6 month maternity leave contract initially Reporting directly to the Customer Experience Manager, this 6-month contract role is dedicated to ensuring that each e&s customer benefits...

  • IT Service Desk and Delivery Manager

    2 months ago

    Sydney Olympic Park, Australia Flourish Australia Full time

    **Flourish Australia has an exciting new opportunity for an IT Service Desk and Delivery Manager** to join our Support Hub team at Sydney Olympic Park!**: The position available is: - **Full-time (76 hours/fortnight)**: - **Working Monday to Friday**: - **Based in Sydney Olympic Park with flexible working from home arrangements available**: -...

  • Service Delivery Manager

    3 days ago

    Osborne Park, Australia WorkFocus Full time

    Company Description **What drives us**: At WorkFocus Australia we believe working delivers innumerable health, social and financial benefits. Our passion is to guide people through their recovery process to return quickly to better health and productivity. Our team of dedicated Allied Health professionals create better lives for the people we work with...

  • National Manager, Service Delivery, Planning and

    6 months ago

    Macquarie Park, Australia Konica Minolta Business Solutions Australia Full time

    About the role The National Manager, Service Delivery, Planning, and Coordination manages the Service Delivery relationship with Konica Minolta Customers. The role is responsible for ensuring high-level, consistent service delivery nationally, product reliability, and strong financial performance. The role provides leadership to our field service teams...

  • Service Delivery Lead

    2 months ago

    Macquarie Park, Australia Blackwoods Full time

    See the direct impact of your technical expertise come to life - Opportunities for learning and development - Blackwoods - one of the leading B2B suppliers of industrial equipment In this role, you will play a crucial role in the delivery of IT Services across the business. Leading the Level 1 and Level 2 IT Support Teams, you will ensure efficient and...

  • Service Delivery Coordinator

    6 months ago

    Macquarie Park, Australia Konica Minolta Business Solutions Australia Full time

    About the role The Service Delivery Coordinator is a key contributor within the National Service Delivery team. The role will assist in the management of dedicated, on-site transitional and ongoing services for a range of nominated National and Global accounts. The role will also be responsible for monitoring onsite resource SLA compliance, including the...

  • Dispatch & Resource Manager

    7 months ago

    Noble Park, Australia RACV Full time

    RACV Head Office | Noble Park Location | CBD Location - Permanent Full Time | Hybrid Working - Competitive Salary | Discount on RACV Products **Great things start here** Challenge yourself, inspire others, make a difference - it all starts here. At RACV, we’re proud to be there for every Victorian. Whether it’s on the side of the road, a trip down the...

  • Delivery Manage

    7 months ago

    Macquarie Park, Australia Coles Group Full time

    We’ve been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with 120,000 team members and a portfolio of iconic brands. At Coles Group, you’ll not only get to make a difference to millions of Aussie lives—you’ll also get to see your impact. **About the team**: We are seeking talent for a growing online...

  • Patrol Area Manager

    2 months ago

    Noble Park, Australia RACV Full time

    Melbourne, Victoria | RACV Automotive Services Head Office Noble Park - Permanent Full Time | Hybrid Working (2 days in office/3 days on road) - A Competitive Salary | Discounts on Selected RACV Products **Great things start here** RACV is an organisation that’s broader and bigger than you think - beyond the trusted roadside assistance and insurance...