Customer Service Officer

7 months ago


Chermside, Australia HCF Full time

**About the Role**

As a Customer Service Officer with HCF, you will provide Uncommon Care to our members. We are looking for you to bring your Human touch to this customer service role. You will partner with our members to guide them and provide them with advice so they can make the right healthcare choices for them. You will provide our members with information about our range of health and other insurance products.

This a Full-Time position based in our Chermside Branch.

**Responsibilities**
- Perform needs-based selling to customers face to face for HCF health insurance policies with exposure to selling Life and Travel policies
- Achieve and exceed sales and service targets
- Provide first contact resolution in all customer interactions
- Maintain accurate membership information in accordance with HCF policy and procedure

**About you**
- Demonstrated experience or an aspirational drive to sell to members and provide a great customer experience
- Previous experience in a customer service environment
- The ability to quickly learn complex computer systems
- Ability to work in a team environment
- Ability to adapt positively to frequently changing work practices and needs

**Culture & Benefits**

Working in the health insurance industry, we know how important it is to prioritise the wellbeing of our own people. We want to provide you with the skills and tools you need to support your own wellbeing journey, so that you can be at your best. This includes:

- 50% subsidy on HCF Private Health Insurance
- 18 weeks Parental Leave for all new parents
- Mental Health & Wellbeing programs
- Discounts to HCF’s entire suite of products; Life, Pet and Travel Insurances

Growing your career at HCF is a priority for us. We fill approximately 40% of our roles internally To support your growth and development we have many learning opportunities internally and externally with study leave and study assistance to further support.



  • Chermside, Australia Bank of Queensland Full time

    **About the Role** - **Join ASX 100 Finance Leader**: - **Seeking passionate Customer Service Officer to join the BOQ team**: - **Part-time position: 12.30-4.30 Mon/Tues/Wed/Fri and 1.15-5.15 on a Thursday**: - **Flexible workplace & Collaborative Team - Owner Managed Branch Chermside Based** As the Customer Service Officer, you will be the ‘face’ of...


  • Chermside, Australia DFP Recruitment Services Full time

    **Job description**: We are seeking experienced APS5 Customer Service Officer - Complaints to join a Federal Government Agency based in Chermside on a temporary 12 month contract. **The Role** The position will support the Internal Review and Complaints Team as a central point of coordination for resolution of internal review and complaints and will work...


  • Chermside, Australia DFP Recruitment Services Full time

    **Job description**: **The Opportunity** On behalf of a Federal Government Agency we are looking for APS5 and 6 Complaints Officers to join the Internal Review and Complaints team based in Chermside. The roles will be 12 months, working 37.5 hours per week, paying $55.24 per hour for APS5 and $60.26 per hour for APS6 + super. The team are responsible for...


  • Chermside, Australia Great Southern Bank Full time

    **About the role** At Great Southern Bank we're a customer-obsessed bunch. We pull out the stops to help all Australians own their own home. This means attracting and retaining customers through our strong brand, clever propositions, and award-winning service and support. Our **Customer Service Specialist **role is pivotal to supporting our purpose. Based...


  • Chermside, Australia Great Southern Bank Full time

    As our highly valued **Customer Service Specialist** based in **Chermside** your role will provide support and serve the local community as the first point of contact for our customers and their retail banking needs. **You’ll make an impact by**: - Helping customer meet their financial goals through our great value savings, insurance and personal lending...


  • Chermside, Australia Myer Full time

    **Job no**: 942461 **Work type**: Permanent / Full time **Location**: Chermside **From humble beginnings in downtown Bendigo to supporting Australian communities far and wide - Myer has always been a special place, transcending beyond just a place to work**. **Myer is a place for finding life-long friendships, a safe space with a big heart. Here, you’re...

  • Foh Customer Service

    16 hours ago


    Chermside, Australia Roll'd Full time

    Extremely busy National franchise fast food kiosk, seeking FOH, with excellent customer service, immediately start, must be flexible working hours, weekly basis, first preference for anyone willing to work Monday to Friday as minimum. Hard worker, willing to learn, working under pressure, team work. **Job Type**: Casual **Salary**: From $29.23 per...


  • Chermside, Queensland, Australia Telstra Limited Full time

    We are seeking a highly motivated and customer-focused individual to join our team as a Retail Sales Consultant in our Chermside store. This is an exciting opportunity to work for a leading Australian brand, providing exceptional customer service and sales experience to our customers.About the RoleAs a Retail Sales Consultant, you will be responsible for...


  • Chermside, Australia Origin Kebabs Chermside Full time

    Do you have a passion for providing the best customer service experience? Do you wish to work in an enthusiastic, fun & energetic team environment? JOIN THE TEAM!! Over 40 stores nationally Leaders in the market Additional team member benefits We take pride in providing the best quality food to our customers. We provide our customers with value-added...


  • Chermside, Australia Brooklyn Donut & Coffee Co Full time

    We are on the Hunt for that person that has a personality like no other. Someone that can attract the many and be the talk of the town. Do you have a track record of customer loyalty that follows you where ever you go. If so keep reading. Brooklyn Donut & Coffee Co is a truly inspired and passionate company that brings back the taste and memories of that...


  • Chermside, Australia Le Wrap Full time

    Le Wrap is opening its first doors outside of Sydney beginning with Chermside Westfield. Le Wrap was first established in 2005 in Parramatta, Sydney. We are a healthy fast food restaurant influenced by flavours from around the world and a passion to bring a fast, fresh, healthy and wholesome option to the quick-service restaurant space. We’re on the hunt...


  • Chermside, Queensland, Australia Youi Full time

    About UsYoui is a leading insurance provider in Australia, experiencing remarkable growth and offering fantastic opportunities to build your career. Our new office in Chermside, Brisbane, marks a significant milestone in our journey as a challenger brand.Job DescriptionWe are seeking a Sales Advisor to play a pivotal role in our company's success at our...

  • Office Administrator

    4 months ago


    Chermside, Australia JCICARE Support Services Full time

    Are you passionate about contributing to a thriving and friendly office environment? Show initiative and excel in interpersonal communication? Then this position is for you. **Key Responsibilities** - General administration and reception activities - Manage the end-to-end NDIS client onboarding process, including documentation, communication, and...

  • Data Entry Officer

    7 months ago


    Chermside, Australia EIR Labour Hire QLD Full time

    EIR Labour Hire are looking for an experienced Guest Service/Data Entry Officer to work for one of our client in manufacturing of metal & plastic products to the irrigation, mining, and civil sectors industry located in Chermside with an immediate start. **What YOU Get**: **PAY**: $31 ph + super + OT (paid weekly) **LOCATION**: Chermside, QLD **HOURS**:...

  • Lifeguard, Food

    8 months ago


    Chermside, Australia City Venue Management Pty Ltd Full time

    **Are you thinking of your first job, a job before your dream job or a job that turns into a career? We are currently recruiting for lifeguards, food & bev and customer service roles at our Chermside Waterpark! Chermside Aquatic Centre offers a dynamic and exciting work environment with flexible working arrangements that encourages a work life...

  • Customer Service Sales

    7 months ago


    Chermside, Australia PTC Phone Tech & Comm Full time

    **About Us**: PTC Phone Tech & Comm are the market leader in all things Mobile & Tech! Established in 2009 and still family owned to this day our specialty is Phone Accessories and Express Phone repairs. With a vision for the future and continuing to expand our brand and product range we have over 80 stores and no plans to slow down. Our product range...


  • Chermside, Queensland, Australia Youi Full time

    About Us: At Youi, we've established ourselves as a challenger in the industry, constantly innovating with a strong commitment to putting our customers first. Our Chermside office is seeking driven individuals who are passionate about delivering exceptional customer service.">We're looking for someone who can sell the benefits of our innovative products and...

  • Security Officer

    15 hours ago


    Chermside, Australia Securecorp Full time

    **Introduction**: Join a well-established and supportive team working in a busy and varied role where you can utilise your customer relationship skills. Rotating roster Monday to Sunday working minimum 30 - 35 hours per week. You will be paid as a level 2 security officer the award. **Description**: **Your main responsibilities will include**: -...


  • Chermside, Australia YOMG - Yo My Goodness Full time

    **Yo My Goodness** - best known as **YOMG**, born in Melbourne, is expanding into sunny **QUEENSLAND!** Since launching in 2013, the team behind **YOMG** has expanded to eight bustling locations around Melbourne’s bayside and south-eastern suburbs. The YOMG team is now headed north to introduce our epic offering of quality burgers, shakes, and premium...


  • Chermside, Australia YOMG - Yo My Goodness Full time

    **Yo My Goodness** - best known as **YOMG**, born in Melbourne, is expanding into sunny **QUEENSLAND!** Since launching in 2013, the team behind **YOMG** has expanded to eight bustling locations around Melbourne’s bayside and south-eastern suburbs. The YOMG team is now headed north to introduce our epic offering of quality burgers, shakes, and premium...