Medical Receptionist

7 months ago

Chermside, Australia I-MED Full time

Join the I-MED Radiology team and be part of our commitment to teamwork and delivering outstanding healthcare to every patient. If you share our values, we want to hear from you. At I-MED, we invest in our people, systems and technology, always putting the patient first.
Immerse yourself in the vibrant atmosphere of our Inner North Brisbane clinics, where we're currently seeking a talented and dedicated Medical Receptionist to become an integral part of our team. This is not just a job; it's an opportunity for a fulfilling long-term career.
As a full-time permanent employee, you'll enjoy the stability of a 38-hour workweek, Monday to Friday between 8am - 6pm. Each shift is 7.6 hours, and we provide your roster four weeks in advance, ensuring optimal work-life balance and peace of mind.
The clinics are located in Albany Creek, Ascot, Chermside, Wavell Heights, Fortitude Valley and Strathpine - you will be required to work in all clinics but only 1 per day, unless stated otherwise.
Reporting to our supportive Area Office Supervisor, you will play a vital role in providing high-level reception duties and administrative services. Your commitment to delivering professional, caring, and friendly services to our patients, referrers, and customers will be greatly appreciated.
As a Medical Receptionist, you'll play a vital role in delivering top-notch reception and administrative services. You'll provide professional, caring, and friendly care to our patients, referrers, and customers.

**When you choose I-MED, you gain**:

- A collaborative and professional work environment.
- Competitive remuneration package.
- Career advancement opportunities with our continued growth.
- Commitment to your health and well-being, including an employee assistance program.
- Employee benefits like paid parental leave and discounted health insurance.
- An innovative and respectful clinic environment focused on excellence.

**Key responsibilities**:

- Drive high-quality reception and contact center services.
- Efficiently manage appointments for excellent customer service and clinic efficiency.
- Deliver exceptional customer service and patient care.
- Develop strong relationships with patients, referrers, staff, and managers.

**Key qualifications**:

- Previous experience as a medical receptionist and call centre professional (essential).
- Ability to handle high call volumes with ease.
- Initiative, willingness to learn, and excellent interpersonal skills.
- Autonomy and ability to thrive in a team environment.

At I-MED Radiology, we operate over 250 clinics and perform 6 million patient procedures annually. Our network of 350 doctors and 4,000 staff ensures exceptional service across all clinics. Join us on our journey to become the most respected medical imaging specialists in the world.
Discover new opportunities and join us on the journey to become the most respected and trusted medical imaging specialists in the world.

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