Account Technical Lead

2 weeks ago

Brisbane, Australia NRI Australia Full time

**The smart, career focused and determined people who work for NRI flourish in a culture that empowers them to achieve customer outcomes and gives them a sense of ownership for the development of the company as a whole. Together we form a highly motivated, customer-focused workforce.**

**Do you thrive in a dynamic environment, leading a team to deliver exceptional technical solutions for clients? Are you passionate about continuous improvement and ensuring client satisfaction? If so, we want to hear from you**

We're seeking a highly experienced and motivated Technical Account Leader to join our growing team. You'll play a pivotal role in providing technical leadership and support to our valued clients.

**What you'll do**:

- Leverage your deep technical expertise (Wintel/Cloud focus with appreciation for Networking/EUC) to design and deliver solutions that meet client SLAs
- Champion NRI methodologies, ensuring all projects and processes adhere to the highest standards
- Oversee a team of onshore EUC and offshore L3 Wintel/Network BAU specialists, fostering a collaborative and high-performing environment
- Proactively manage client infrastructure health, including backups, monitoring, and daily checks
- Foster strong, positive relationships with clients, NRI, and third-party vendors
- Drive continuous service improvement initiatives, optimizing technical efficiency and client satisfaction

**What you bring**:

- Proven track record of leading and developing technical teams (minimum 5 years of experience)
- Strong negotiation, influencing, and conflict resolution skills
- In-depth technical expertise across multiple platforms, with a focus on Wintel/Cloud technologies
- A keen understanding of Networking and EUC concepts
- Business acumen and emotional intelligence
- Ability to build strong, collaborative relationships with diverse stakeholders
- ITIL certification or experience working within an ITIL framework
- A certification in a major technical vendor technology (Microsoft, AWS, Cisco, etc.)
- Tertiary qualification (Diploma or above) in an IT-related field
- Willingness to handle escalations on a 24/7 basis

**How to Apply**:
**WHO ARE WE"?**

**Transformative digital solutions take more than IT expertise. They take a partner you can count on. With an eye for precision and the vision to help you progress. Who can move quickly to find the right ways forward - so that you’re always ahead of tomorrow.**

**We’re that partner for countless businesses. Designing, implementing, and managing digital solutions that are as personalised as they are progressive. That open the doors to greater digital success - across business, government and beyond.**

**We deliver everything from business strategy and consulting through to infrastructure and managed IT services. We’re backed by a global reach that makes us a truly game-changing alternative in the digital services space - with local decision-making and authority. And we’re**
**powered not just by technology, but by passionate people who who are fearlessly committed to getting it right for our customers.**

**Transformative digital solutions take the right team, making the right moves at the right time.**

**You’ve found yours with NRI**

**WHAT’S IN IT FOR YOU?**

In exchange for your exceptional technical skills, customer focused performance & out of the box thinking you’ll be rewarded with a career changing experience only consulting can provide.
- Unwavering focus on professional development
- Diverse & challenging project work
- Paid certifications
- Flexibility to juggle what’s important to you with work
- Committed health & wellbeing plan
- Competitive salary packages
- Corporate partnerships

**DIVERSITY & INCLUSION**

We value our collaborative culture and work together to support a variety of community organisations and social issues.

  • Technical Sales Representative

    4 weeks ago

    Brisbane, Australia Proactive Technical Recruitment Full time

    Australian Owned Company - Flexible working schedule - Brisbane based Are you a Business Development Manager with a good understanding of automation and electrical/mechatronic engineering components space in Queensland? Do you have at least 2 years of experience managing a sales pipeline and generating revenue from both inbound and outbound sales? This is...

  • Technical Account Manager

    1 month ago

    Brisbane, Australia New Relic Full time

    Req ID- FY23|S&M|#4947- Location(s)- Brisbane, Australia;- Work arrangement(s)- Hybrid (works from home and New Relic office throughout the week)- Your opportunity- If you have that special mix of DNA that makes an extraordinary Technical Account Manager - the blend of customer-facing skills and technical prowess - then we are a match made in heaven!You will...

  • Sharepoint Technical Lead

    1 month ago

    Brisbane, Australia Talent International Full time

    **Job Details**: **Location** Brisbane **Salary** Negotiable **Job Type** Full Time **Ref** BBBH97254_1676955798 **Contact** David Meiring **Posted** about 3 hours ago Talent International is searching for an experienced **SharePoint Technical Lead** to join a large **State Government Department.** - **Initial 12 month daily rate contract**: -...

  • Senior Accountant

    4 weeks ago

    Brisbane, Australia BOQ Full time

    About the Role The Senior Technical Accountant is a senior role within the Financial Reporting and Accounting Policy team and is responsible for providing technical advice on Group accounting topics and for ensuring accurate and timely statutory reporting for the Group and its subsidiaries. You will play a key role in the design, development, and...

  • Graduate Insolvency Accountant

    3 weeks ago

    Brisbane, Australia Lead Group Full time

    Graduate Insolvency AccountantOur client is currently working on an excellent opportunity for a professional who is interested in working in Insolvency and Restructuring Accounting. This boutique Insolvency and Restructuring firm have organic growth within its offices and as such, has the capacity to take on a Graduate Accountant to support its business...

  • Technical Data Lead

    4 weeks ago

    Brisbane, Australia Talent International Full time

    **Job Details**: **Location** Brisbane **Salary** Negotiable **Job Type** Full Time **Ref** BBBH100015_1679529983 **Contact** Samantha Nielson **Posted** about 2 hours ago Talent International is searching for an experienced **Technical Data Lead** to join our large local government client. This role is based in **Brisbane CBD** on a contract...

  • Senior Forensic Associate

    4 weeks ago

    Brisbane, Australia Lead Group Full time

    We are seeking a Forensic accountant interested in joining a dynamic team at a leading firm in Brisbane.As a Forensic Senior Associate, you will apply critical thinking and analysis skills to identify key issues with financial and non-financial information and report on these within the commercial litigation unit. Some of your duties will include:...

  • Technical Delivery Lead

    7 days ago

    Brisbane, Australia Talent International Full time

    This role has the following accountabilities: Provide day to day technical leadership of solution design and vendors Assist in the discovery, design, documentation, delivery, and operationalisation of multiple asset management capability initiatives across the business, including but not limited to: Service Delivery; Field Services. Digital and...

  • Technical Lead

    1 month ago

    Brisbane, Australia Davidson Group Services Full time

    **About the Company** Davidson Technology are currently supporting Department of Employment, Small Business and Training. DESBT are looking for an experienced Technical Lead to join their growing team. This role will commence in early April and will be an initial contract to 30 June 2024 In line with DESBTS strategic objectives, in this role you will help...

  • Insolvency Intermediate Accountant

    3 weeks ago

    Brisbane City, Australia Lead Group Full time

    Insolvency Intermediate AccountantOur client is currently working on an excellent opportunity for a professional who has experience in Insolvency and Restructuring Accounting to join their team as an Intermediate Accountant. This boutique Insolvency and Restructuring firm have organic growth within its offices and as such, has the capacity to take on an...

  • Technical Lead

    1 month ago

    Brisbane, Australia Cirqle Group Full time

    About Cirqle Group: Technical Lead - Permanent - Brisbane We’re looking to talk with Technical Leads or Snr System Administrators with Kronos experience for a permanent opportunity, based in Brisbane. You'll be responsible for the support, operation and development of Kronos Dimensions for the whole organisation. As the senior technical resource within...

  • Technical Account Manager

    4 weeks ago

    Brisbane, Australia Jackson People Solutions Full time

    **Market leader - weighing equipment**: - **Excellent work culture** Our client is a market leading manufacturer, supplier and service provider in the fields of weighing equipment. With offices in Sydney, Melbourne, Brisbane, Adelaide and Perth, they are seeking to appoint a high performing Technical Account Manager to manage QLD. The company prides itself...

  • Iam Technical Lead

    1 month ago

    Brisbane, Australia Aurec Full time

    Brisbane CBD QLD- Contract/TempThe IAM Technical Lead will play an important role within the Identity and Access Management (IAM) function, situated within our Federal government client. This position is responsible for leading the technical aspects of customer identity and access management (CIAM) solutions within an Azure and AWS Cloud environment. The...

  • Technical Lead Data

    1 month ago

    Brisbane, Australia Talent International Full time

    australia brisbane permanent negotiable- **$150,000-$180,000 package**: - **Flexible WFH arrangement** Our client is undergoing a large multi year data and digital transformation that is part of there campaign to improve customer experience. We are seeking a Technical Lead to sit across a number of data related iniatives within the organisation which...

  • Technical Lead

    4 weeks ago

    Brisbane Central Business District, Australia TEKsystems Full time

    TEKsystems, Inc - Posted: 27/01/2023 **Location**: - Brisbane CBD**Employment Type**: - Contract **Job ID**: 536640 **Job Summary**: **The company** TEKsystems is partnering with a well-known Federal Government Department on a Technical Lead 6-month daily rate contract, working on a multi-year project with 2x 6-month extensions available. **The...

  • Technical Lead

    4 weeks ago

    South Brisbane, Australia Paxus Australia Pty Ltd Full time

    Posted 14 June 2023 - SalaryAU$150000 - AU$170000 per annum + + Super - LocationSouth Brisbane - Job type Permanent - DisciplineSoftware Development + Testing - Reference261836_1686727985 **Job description**: Whether you're a proven Technical Lead or a highly skilled Senior Software Engineer seeking an exhilarating challenge with the opportunity to step...

  • Technical Lead

    1 month ago

    Brisbane, Australia Opus Recruitment Solutions Full time

    **Technical Lead** - Have a career with purpose and meaning - Build products for the EdTech space - Fully remote working from anywhere in Australia This software solutions company has provided innovative solutions in the education space. Their approach is dynamic in nature and the team has reached million globally. **The Role**: *** You are an experienced...

  • Technical Implementation Lead

    1 month ago

    Brisbane, Australia Peoplebank Full time

    Location: - Brisbane- Job Type: - Contract- Posted: - about 9 hours ago- Contact: - Felipe Rabelo- Discipline: - General IT - Reference: - 257928**Role - Technical Implementation Lead** 199 Grey Street - Brisbane Engagement until June 2024 **About the role** Join the team as a Technical Implementation Lead and play a pivotal role in upgrading critical...

  • Financial Accounting Lead

    4 weeks ago

    Brisbane Northern Suburbs, Australia u&u Recruitment Partners Full time

    **The Opportunity**: Based on the north side of Brisbane, our client offers excellent hybrid working options with an additional office location on the Sunshine Coast. This role is a contract through to June 2023, with the opportunity for permanency. The Financial Accountant Lead is responsible for the integrity of financial information in the general ledger...

  • Infrastructure Technical Lead

    7 days ago

    Brisbane, Australia Genesis IT&T Pty Ltd Full time

    **Long term government contract!**: - **Attractive hourly rate on offer!**: - **End User Computing experts required!** A leading government agency in Brisbane is seeking an **Infrastructure Technical Lead** to join them for an **8 month contract**! This role will be based in **Brisbane** with some _travel_ _required_ for site installation. **Key...