Technology Support Officer

3 weeks ago

Gold Coast, Australia Southern Cross University Full time

Six-month casual opportunity, in a flexible, inclusive work environment
- Hourly rate between $52.63 and $58.49
- Located at our vibrant Gold Coast campus

**About** us**:
Southern Cross University is a dynamic, ambitious institution focussed on its purpose of changing lives through revolutionary learning and research with real impact. Our game changing Southern Cross Model brings a deeper learning experience, improving individual student outcomes, quality of life and a better way to learn. Our world-ranked research is driving positive impact for our communities, environment and economy.

Working at Southern Cross University combines a rare combination of being surrounded by ambitious students, amazing and dedicated colleagues and an environment of stunning natural beauty. We are leaders in our communities in the Northern Rivers region of New South Wales, Coffs Harbour and the Gold Coast and pride ourselves on helping shape a better tomorrow.

**About the opportunity**:
The University’s Technology Services unit provides effective technology leadership, strategy, and expertise through proactive engagement with the University and its partners, with the goal to deliver purposeful and reliable technology systems in line with the expectations and requirements of the University and its customers.

As a member of Technology Services’ Customer Service team, the Technology Support Officer will be responsible for providing Information Technology support to staff and students, work units, teaching spaces and computer laboratories to the University and its partners across the Gold Coast Campus.

This opportunity is located at Bilinga at the southern end of the Gold Coast, which offers the best of the coastal lifestyle.

This position is a 6-month casual opportunity, with an hourly rate between $52.63 and $58.49.

**About you**:

- Tertiary qualifications with strong computing content and/or experience in an ICT user support environment.
- A thorough working knowledge and aptitude for various technologies.
- Excellent communication skills, and a successful track record guiding clients to a solution either in person, by phone or online.
- An innovative, solutions-based approach and demonstrated commitment to continuous improvement of support services, while actively contributing to the success of a team.

**Applicant requirements**:
Job applicants must be Australian or New Zealand citizen, Australian permanent resident or currently hold a visa with unrestricted work rights in Australia for the entire duration of the appointment. Employer visa sponsorship is not available for this position.

**Further information**:
Additional information is available by contacting:
Name: Ms Kellie Stuart, Team Leader, Customer Service, Technology Services

Phone: (07) 5589 3110

**Closing Date: 11.30pm AEDT, 4 March 2024**
- Southern Cross University is committed to ensuring that the University reflects the rich diversity across the region in which the University’s campuses are located. _

**Together, we are Transforming Tomorrow.**:

  • Principal Technology Officer

    2 weeks ago

    Gold Coast, Australia Queensland Health Full time

    The role In this role you will provide on-site and remote technical support for incident, request and change management. You will demonstrate strong skillsets in Corporate Networking and Unified Communications, with a knowledge of the Server and End User Computing technical domains. For further information regarding the above technical domains, please refer...

  • Principal Technology Officer

    1 week ago

    Gold Coast, Queensland, Australia Queensland Health Full time

    The roleIn this role you will provide on-site and remote technical support for incident, request and change management. You will demonstrate strong skillsets in Corporate Networking and Unified Communications, with a knowledge of the Server and End User Computing technical domains.For further information regarding the above technical domains, please refer to...

  • Technology Support Officer

    4 weeks ago

    Sunshine Coast, Australia Hall Contracting Full time

    Continuously learn and grow your tech skills and progress your career. - Contribute your ideas to improve the functionality of the company's IT systems - Rewarding work environment, encouraging personal and professional growth. **About the Company**: Hall Contracting are recognised throughout Australia, the Pacific and Asia as specialists within the civil...

  • Technology Support Analyst

    2 weeks ago

    Gold Coast, Australia Village Roadshow Limited Full time

    **About Us** It all began in 1954 with the first drive-in cinema in Melbourne. Since then Village Roadshow has grown and evolved to become a leading international media and entertainment company with a diverse portfolio of businesses spanning Cinema Exhibition, Film Distribution, Theme Parks and Film Production. Our team is uniquely positioned providing...

  • Technology Support Specialist

    1 week ago

    Gold Coast, Queensland, Australia Cyberry PTY LTD Full time

    We're looking for a technology support specialist to join our small team.This role is perfect for someone who has a passion and comprehensive knowledge of IT systems and audio-visual technology.The role entails some physical work.About UsWe are a technology and service startup in the hospitality industry. We provide signage software solutions and technology...

  • Technology Support Officer

    4 weeks ago

    Sunshine Coast, Australia Hall Contracting Full time

    Develop your skills and progress your career in this fast-paced role - Contribute your ideas to improve the functionality of the company's IT systems - Ideal if you've recently completed/nearly completed your ICT degree/certificate **About the Company**: **Hall Contracting **are recognised throughout Australia, the Pacific and Asia as specialists within the...

  • Technology Support Officer

    1 week ago

    Sunshine Coast, Australia Hall Contracting Full time

    Develop your skills and progress your career in this fast-paced role Contribute your ideas to improve the functionality of the company's IT systems Ideal if you've recently completed/nearly completed your ICT degree/certificateAbout the Company:Hall Contracting are recognised throughout Australia, the Pacific and Asia as specialists within the civil...

  • Technology Support Specialist

    6 days ago

    Gold Coast, Australia Cyberry PTY LTD Full time

    We’re looking for a technology support specialist to join our small team. This role is perfect for someone who has a passion and comprehensive knowledge of IT systems and audio-visual technology. The role entails some physical work. **About Us** We are a technology and service startup in the hospitality industry. We provide signage software solutions...

  • Technology Support Specialist

    2 days ago

    Gold Coast, Australia Cyberry Solutions Full time

    We’re looking for a technology support specialist to join our small team. This role is perfect for someone who has a passion and comprehensive knowledge of IT systems and audio-visual technology. The role entails some physical work. **About Us** We are a technology and service startup in the hospitality industry. We provide signage software solutions...

  • Technology Support Officer

    3 weeks ago

    Sunshine Coast, Australia Queensland Police Service Full time

    Frontline & Digital Division delivers ICT services to the Queensland Police Service, Queensland Fire and Emergency Services, the Inspector-General Emergency Management, Queensland Ambulance Service and Queensland Corrective Services. Your part in the ongoing success of our business in supporting key frontline services will see you responsible for a variety...

  • Technology Officer

    2 months ago

    Sunshine Coast, Australia Queensland Health Full time

    **The role**: As the Technology Officer you will provide operational support (on-site and remote) to Queensland Health sites as required. **Additional to this, you will be responsible for**: - Providing timely support to clients by conducting thorough investigation and diagnosis of incidents and providing remedial action to ensure agreed Service Levels are...

  • Head of Technology

    4 weeks ago

    Gold Coast, Australia HAYS Full time

    Head of Technology position in the Gold Coast with an ASX listed Company! **Your new company** Hays has partnered with an innovative Australian company that has a proven track record in the emerging therapies sector of the medical industry. What started as a family business specialising in alternative medical therapy has grown into a successful ASX listed...

  • Technology Officer

    2 weeks ago

    Sunshine Coast, Australia Queensland Health Full time

    **The role**: As the Technology Officer you will undertake a range of IT duties working within procedures to provide timely level 2 technical support both remote and on-site, incident management and request fulfilment. **The technical domains include**: - End User Computing - Servers - Networks and Unified Communications The definitions of these domains...

  • Principal Technology Officer Ffs

    2 months ago

    Gold Coast, Australia Queensland Health Full time

    **The role**: Reporting to the Manager, you will be responsible for providing ICT technical expertise, support and administration across the main technical domains (End User Computing, Servers, Telecommunications and Networks) with a focus on Networks & Telecommunications, by maintaining the operational environment that supports the business. You will also...

  • Technology Officer

    1 week ago

    Sunshine Coast, Australia Queensland Health Full time

    The role: As the Technology Officer you will undertake a range of IT duties working within procedures to provide timely level 2 technical support both remote and on-site, incident management and request fulfilment.The technical domains include: End User Computing Servers Networks and Unified CommunicationsThe definitions of these domains can be found within...

  • Principal Technology Officer Ffs

    1 week ago

    Gold Coast, Queensland, Australia Queensland Health Full time

    The role:Reporting to the Manager, you will be responsible for providing ICT technical expertise, support and administration across the main technical domains (End User Computing, Servers, Telecommunications and Networks) with a focus on Networks & Telecommunications, by maintaining the operational environment that supports the business. You will also...

  • Application Support Officer

    3 weeks ago

    Gold Coast, Australia Queensland Health Full time

    The Role An opportunity has become available for an Application Support Officer to join Gold Coast Health (GCH) where the focus of our 12 000-strong team is on providing world-class health care to people living in the Gold Coast, and northern New South Wales region of Australia. You will - Provide support to business and technical stakeholders for...

  • Head Of Information Technology

    1 week ago

    Gold Coast, Queensland, Australia IWS Australia Pty Ltd Full time

    Management (Information & Communication Technology) Overview A great opportunity now exists for a vibrant, positive, and progressive strategic leader to drive the IWS and Worklocker ICT strategy as the Head of IT.Reporting to the CEO, this key position in the Executive Leadership Team will collaborate with others in the organisation to drive digital...

  • Customer Support Officer

    3 weeks ago

    Gold Coast, Australia Recruitment Alternative Full time

    **Stable business operating for over 20 years**: - **Permanent full-time role - Monday to Friday**: - **Achieve work-life balance with hybrid working conditions on offer**: - **A customer support role with no outbound sales, time constraints & KPIs!** **About the Role** An Australian-owned company who are one of the leading telecommunications providers...

  • Application Support Officer

    1 week ago

    Gold Coast, Queensland, Australia Queensland Health Full time

    The RoleAn opportunity has become available for an Application Support Officer to join Gold Coast Health (GCH) where the focus of our strong team is on providing world-class health care to people living in the Gold Coast, and northern New South Wales region of Australia.You will Provide support to business and technical stakeholders for information and...