Client Services Coordinator

2 months ago

Rocklea, Australia Synergy Placements Full time

**Our Client**

Our client is an integrated pipeline infrastructure business within the water and wastewater industry who is growing rapidly. Led by a passionate team of industry professionals, they combine strategic project consultation, product innovation and service excellence. Working with local and global partners to specify world-leading pipelines across Australia and the Asia Pacific region.

**About the Role**

Client Services is required to collaborate with the market leading client services team to assist clients with the delivery of their water and wastewater infrastructure requirements.

**Responsibilities & Duties**
- Assisting clients with general enquiries, preparing quotations and sales orders;
- Administration duty where required
- Co-ordinating project deliveries and providing advice on current order status;
- Providing exceptional customer service, product, pricing and technical information;
- Meeting client deadlines and exceeding service level expectations;
- Managing your time and a willingness to take ownership of delivering client’s needs;
- Managing and solving conflicts with clients;
- Contributing to a harmonious work environment across all departments and Branches;
- Taking reasonable care of the health and safety of themselves and others;
- Cooperating with Management and OHS representatives in complying with quality, safety and environmental requirements;
- Adhering to all Policies & Procedures, promoting Compliance in the workplace.

**About You**
- Superior customer service & relationship building
- Excellent communication
- Strong sales ability
- Trustworthy & ethical
- Engaging, positive & professional approach
- Proactive
- High attention to detail & accuracy

**Benefits**
- Free on-site parking;
- Opportunities for career growth and development;
- A supportive and collaborative work environment;
- You will be provided with a competitive salary package commensurate with your experience;
- Work within a close-knit talented team recognised as the market leaders within the industry;
- On the job training from a team of people who will invest in your career development;

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