IT Services Analyst

5 months ago

Perth, Australia VGW Full time

**IT Services Analyst**

**VGW is a fast-growing technology company and creator of market-leading online social games. With offices across Australia, USA, Canada, Malta and the Philippines we are on a mission to be the biggest gaming company in the world**

**Due to major growth we are expanding our IT Services team in Perth and are currently looking for an IT Services Analyst to join the team.**

As an IT Services Analyst, you will provide exceptional customer support to our Perth-based teams as well as support the wider company alongside other localised Service Desk teams, ensuring our IT strategy is implemented globally.

**Key responsibilities will include**:

- Conduct preliminary analysis of IT service requests and incidents, and manage responses within pre-established service level agreements
- Provide technical advice and guidance to members of the organization at various hierarchical levels
- Administer the procurement, recording, and configuration of asset and hardware inventory in accordance with global standards
- Ensure the proper configuration and maintenance of security controls on all VGW asset endpoints

**What you will bring to the role**:

- A customer-oriented mindset, ensuring effective and supportive interactions with customers
- Strong written and verbal communication skills
- Effective problem solving skills and attention to detail to analyse and resolve issues promptly
- Proficiency in working independently while actively contributing to team efforts.
- Actively contribute to the ongoing improvement of the delivery of IT services across the business
- Ability to prioritise and manage multiple tasks efficiently
- An enthusiasm for technology

**About VGW**

VGW has been disrupting the online gaming world since 2010 and we're only getting started. We've assembled an incredibly talented global team who bring their passion, energy and expertise to build games that people love.

At VGW, we have a modern approach to getting work done and a focus on creating an environment where amazing people can do amazing work. That means giving you the flexibility you need, providing spaces that will keep you comfortable and finding opportunities for you to keep learning and growing.

**Why VGW?**

We are on a huge mission to become the biggest gaming company in the world. As we grow to meet this goal, we need talented people rich in diversity to propel us forward. We truly believe the right mix of diversity and authenticity will be our winning hand.

Privacy Policy

  • Service Desk Analyst

    5 months ago

    Perth, Australia HAYS Full time

    Exciting chance for a Service Desk Analyst to join a State Govt client on a 6-month contract Your new company **IT Support Analyst**: Exciting chance for a Service Desk Analyst to join a State Govt client on a 6-month contract **Your new company** A leading organisation, with a reputation for excellence in the industry. **Your new role** As a Service...

  • Intelligence Analyst

    2 weeks ago

    Perth, Western Australia Department of Corrective Services Full time

    About the RoleWe are seeking a highly skilled Data Analyst - Security Sector to join our team in the Court Risk Assessment Directorate. As an Intelligence Analyst, you will be responsible for planning, collecting, and analyzing information to identify security risks to courts and tribunals.Key ResponsibilitiesAssist the Principal Intelligence Analyst to...

  • Senior Business Analyst – Business Case Developer

    2 months ago

    Perth, Western Australia Kirra Services Full time

    Senior Business Analyst – Business Case WriterAbout the Role:As a Senior Business Analyst at Kirra Services, you will be responsible for developing business cases that drive strategic investment decisions.You will work closely with the EOB – Broad Product Stream team to analyze risks and develop financial business cases.With a focus on...

  • Senior Business Analyst

    2 months ago

    Perth, Western Australia Kirra Services Full time

    Senior Business Analyst - Business Case ExpertKirra Services, a Supply Nation Certified ICT Service Provider, seeks a seasoned Senior Business Analyst to join their team.Key Responsibilities:Develop and maintain business cases for various projects and initiatives.Conduct risk analysis and financial assessments to inform business decisions.Collaborate with...

  • Intelligence Analyst

    3 weeks ago

    Perth, Western Australia Department of Corrective Services Full time

    About the RoleWe are seeking a highly skilled Intelligence Analyst to join our team at the Department of Justice. As an Intelligence Analyst, you will be responsible for planning, collecting, collating, and analysing information to identify security risks to courts and tribunals.Key ResponsibilitiesAssist the Principal Intelligence Analyst in undertaking...

  • Service Desk Analyst

    5 months ago

    Perth, Australia HAYS Full time

    5-month contract opportunity for an experienced service desk analyst **Your new company** This organisation is based in the Eastern Suburbs of Perth, and due to busy period they are searching for an experienced Service Desk Analyst to join their team for an initial 5-Month contract (Possibility of extension/permanent placement). **Your new role** Within...

  • Service Desk Analyst

    5 months ago

    Perth, Australia Peoplebank Full time

    Location: - Perth CBD- Job Type: - Contract- Posted: - 9 minutes ago- Contact: - Alson Fernandes- Discipline: - General IT - Reference: - 260382**Service Desk Analyst** - Initial 6-monthcontract in the Perth CBD - A chance to work in the mining industry sector - Seeking Level 1 support of Microsoft environments **About the company**: A highly reputed WA...

  • Intelligence Analyst

    3 weeks ago

    Perth, Western Australia Department of Corrective Services Full time

    About the RoleWe are seeking a highly skilled Intelligence Analyst to join our team in the Court Risk Assessment Directorate. As an Intelligence Analyst, you will be responsible for planning, collecting, and analyzing information to identify security risks to courts and tribunals.Key responsibilities include:Planning and collecting information to identify...

  • Service Desk Analyst

    3 weeks ago

    Perth, Western Australia RSM Full time

    Are you looking for a challenging and rewarding role in a dynamic environment? RSM Australia is seeking a highly motivated and organized Associate Service Desk Analyst to join our team.About the Role:The Associate Service Desk Analyst will be responsible for providing first-level support to our customers through phone and email. This includes troubleshooting...

  • Intelligence Analyst

    2 weeks ago

    Perth, Western Australia Department of Corrective Services Full time

    About the RoleWe are seeking a skilled Intelligence Analyst to join our team at the Department of Justice. As an Intelligence Analyst, you will be responsible for planning, collecting, and analyzing information to identify security risks to courts and tribunals.Key ResponsibilitiesDevelop and implement strategies to collect and analyze intelligence related...

  • Intelligence Analyst

    1 month ago

    Perth, Western Australia Department of Corrective Services Full time

    About the RoleWe are seeking a highly skilled and analytical individual to join our team as an Intelligence Analyst within the Court Risk Assessment Directorate. As an Intelligence Analyst, you will be responsible for planning, collecting, and analyzing information to identify security risks to courts and tribunals.Key ResponsibilitiesPlan and execute...

  • Intelligence Analyst

    4 weeks ago

    Perth, Western Australia Department of Corrective Services Full time

    About the RoleWe are seeking a highly skilled and analytical individual to join our team as an Intelligence Analyst within the Court Risk Assessment Directorate. As an Intelligence Analyst, you will be responsible for planning, collecting, and analyzing information to identify security risks to courts and tribunals.Key ResponsibilitiesPlan and execute...

  • Service Desk Analyst

    2 months ago

    Perth, Western Australia RSM Full time

    About the OpportunityThe Associate Service Desk Analyst role is a fantastic opportunity to join RSM Australia, a leading professional services firm with over 100 years of experience supporting Australian businesses.As a Service Desk Analyst, you will be responsible for providing first-level support to customers, taking calls and handling incidents or service...

  • Infrastructure Services Commercial Analyst

    5 months ago

    Perth, Australia Peoplebank Full time

    Location: - Perth- Job Type: - Contract- Posted: - 1 day ago- Contact: - Priyanka Shah- Discipline: - General IT - Reference: - 258493**Infrastructure Services Commercial Analyst** - 12 months contract role with a reputed client - Great work environment - Skills: Asset/Audit Management Our client is looking for an Infrastructure Services Commercial Analyst...

  • Business Analyst

    3 weeks ago

    Perth, Western Australia City of Stirling Full time

    About the PositionThe City of Stirling is seeking a dynamic and experienced ICT professional to join our Corporate Services team as a Business Analyst. Reporting to the Lead Business Analyst, you will be responsible for bridging the gap between technology and business by using robust analytical methodologies to assess processes, determine business...

  • Intelligence Analyst

    6 days ago

    Perth, Western Australia Department of Corrective Services Full time

    About the RoleWe are seeking a highly analytical and inquisitive individual to join our team as an Intelligence Analyst within the Court Risk Assessment Directorate.As an Intelligence Analyst, you will be responsible for planning, collecting, and analysing information to identify security risks to courts and tribunals. You will assist the Principal...

  • IT Service Desk Analyst

    3 months ago

    Perth, Australia Ramsay Health Care Full time

    **Permanent full-time opportunity**: - **Based on site at Joondalup Health Campus / Hollywood Private Hospital - Perth, WA**: - **Great opportunity to grow your career across a national network!** A great opportunity exists for someone who is looking to build on their IT/Helpdesk experience and grow their career. We are seeking an **IT Service Desk...

  • Senior Test Analyst

    1 month ago

    East Perth, Western Australia DFP Recruitment Services Full time

    Senior Test AnalystWe are seeking an experienced Senior Test Analyst to join our team on a 6-month full-time assignment located in East Perth.Key Responsibilities:Provide thorough software testing support for our corporate systems.Accurately complete and document detailed test execution reports.Develop and manage test data, creating comprehensive summary...

  • Graduate Service Desk Analyst

    4 weeks ago

    Perth, Australia RSM Australia Full time

    Graduate Service Desk Analyst **Graduate Service Desk Analyst** **Job no**: 494543 **Work type**: Full time **Location**: Perth **Categories**: Consulting, Graduate Do you want to work in a flexible and supportive environment where you are connected to an extensive network with world-class networking and career growth opportunities? Our Graduate Program...

  • Intelligence Analyst

    3 weeks ago

    Perth, Western Australia Department of Corrective Services Full time

    About the RoleWe are seeking a highly skilled Intelligence Analyst to join our team within the Court Risk Assessment Directorate. As an Intelligence Analyst, you will be responsible for planning, collecting, and analyzing information to identify security risks to courts and tribunals.Key ResponsibilitiesAssist the Principal Intelligence Analyst in...