Care for Customer Specialist

2 weeks ago


Docklands, Australia ANZ Banking Group Full time

**Req ID**: 59349
**Department**: NBC
**Division**: Australia Commercial
**Location**: Docklands
About the role

At ANZ our purpose is to shape a world where people and communities thrive. We’re making this happen by improving the financial wellbeing and sustainability of our customers so they can achieve incredible things
- whether they’re buying a home, building a business or saving for things big or small.

As a Care for Customer Specialist, you will deliver a great on boarding experience to drive customer engagement. You will ensure customers activate (access and use) their recently opened commercial products, check for other cross-sell opportunities and educate customers on Small Business value adds.

**Role Location**: 833 Collins Street, Docklands VIC 3008
**Role Type**: Permanent
**Schedule**: Full Time

What will you bring?

To grow and be successful in the role, you will ideally bring the following:
Professional phone manner/etiquette
Oral and written communication skills
Adhering to structured roster/operating rhythm
Understanding of small business & commercial markets
Thorough knowledge of ANZ procedure, products and services (desired not essential)
Understanding of Money In, Managing Money, Money Out and cash flow concepts

You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.

Why join us?

There’s something special about being part of ANZ. From the moment you join us, you’re part of a team working towards a common goal: improving the financial wellbeing and sustainability of our millions of customers.

But it’s not just our customers who’ll feel your impact. You’ll feel it too. Because at ANZ, you’ll have the resources and community you need to take the next big step in your career, towards even bigger things in the future.

We offer a range of benefits tailored to the countries in which we operate including Health and Wellbeing programs and flexible working arrangements.

Job Posting End Date

15/02/2024, 11.59pm, (Melbourne Australia)



  • Docklands, Australia Australia and New Zealand Banking Group Limited (ANZ) Full time

    Small Business Cashflow Specialist Small Business Cashflow Specialist Req ID: Department: NBC Division: Australia Commercial Location: Docklands About the roleAt ANZ our purpose is to shape a world where people and communities thrive. We’re making this happen by improving the financial wellbeing and sustainability of our customers so they can achieve...


  • Docklands, Australia Open Universities Australia Full time

    Company Description - 12 month max term contract - 3 days per week Our mission is to remove barriers and enhance access to quality education for all Australians - irrespective of age, location, life circumstance or previous experience. As a not-for-profit organisation, we’ve got our students’ best interests at heart. We have guided more than 500,000...


  • Docklands, Australia ANZ Banking Group Full time

    **Req ID**: 40451 **Department**: AR Customer Resolution Complaint Transformation **Division**: Australia Retail **Location**: Docklands About the role At ANZ our purpose is to shape a world where people and communities thrive. We’re making this happen by improving the financial wellbeing and sustainability of our customers so they can achieve...

  • Sourcing Specialist

    4 weeks ago


    Docklands, Australia bp Full time

    Location - Australia - Docklands - Travel required - Negligible travel should be expected with this role - Job category - Procurement - Relocation available - This role is not eligible for relocation - Job type - Professionals - Job code - RQ074171 - Experience level - Intermediate Job summary **Job Family Group**: Procurement & Supply Chain Management...


  • Docklands, Australia TEG Full time

    **Customer Service Manager** **Full Time 6 Month Contract (potentially with possibility of extension).** **Salary $80,000 - $85,000 + Super** **Job Summary** Excellent opportunity for an experienced, hands on, creative thinker to join our team as Customer Service Manager. Based in our new offices in the World Trade Centre, Docklands. **The Role** The...


  • Docklands, Australia ANZ Banking Group Full time

    About the role As a Cost Specialist (Technology), your role draws on competencies from all COPEs to form a well-rounded finance professional who is involved in end-to-end cost work. Working as part of a team of Cost Experts with responsibility for all cost related activities within Technology, including provision of accurate and timely financial...


  • Docklands, Australia Australian Pharmaceutical Industries Full time

    **About Us**: **About the role **The Replenishment Specialist/Seasonal Allocator supports API's vision and business unit strategy by implementing consistent processes to enhance the performance of the Priceline Inventory Team. As the Replenishment Specialist/Seasonal Allocator you will be responsible for developing and maintaining structured processes and...


  • Docklands, Australia Chubb Full time

    Chubb is the world’s largest publicly traded property and casualty insurance company, with operations in 54 countries and territories and over 30,000 employees globally. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims...


  • Docklands, Australia Weizac Pty Ltd Full time

    **Company Description** Weizac is a premier software company based in Melbourne, renowned for its expertise in business intelligence and digital transformation. We provide a comprehensive range of services including Software Product Engineering, Enterprise Business Solutions, Data Science and Analytics, Cybersecurity, Cloud Transformation, Quality Assurance...


  • Docklands, Australia TEG Full time

    **Customer Service Manager** **Full Time 6 Month Maternity Leave Cover (potentially with possibility of extension).** **Salary $80,000 - $85,000 + Super** **Job Summary** Excellent opportunity for an experienced, hands on, creative thinker to join our team as Customer Service Manager. Based in our new offices in the World Trade Centre, Docklands. **The...


  • Docklands, Australia ABN Group Full time

    Use your skills is learning design, facilitation and strategy - Truly supportive, fun and engaged organisation - Take ownership in delivering contemporary learning programs **What's on offer?**: As our Learning and Development Specialist you will diagnose, design, develop and deliver quality learning programs, on time and on budget. This role encompasses...


  • Docklands, Australia TSA Group Full time

    Job Description As a Contact Centre Agent, you will provide high quality, accurate and efficient service to patients, in a professional, caring and friendly manner. You will support patients with questions about their upcoming appointment and ensure they have all the information they require as part of their medical journey.  What you need to...


  • Docklands, Australia Open Universities Australia Full time

    Company Description It's an exciting time to be part of Open Universities Australia (OUA) - Australia’s leading marketplace for online university study. OUA was created by the Australian government to make sure everyone has a chance to study at university, regardless of previous education, their location, or age. As a not-for-profit company, we have...


  • Docklands, Australia ABN Group Full time

    Bring our Customer Experience framework to life by developing a team - Cement our position as the most loved builder - Focus on people leadership and customer care **What's on offer?**: As a Customer Experience (CX) Team Manager you will lead and inspire a CX team that support our Greenfield Customers from sales through to site with speed and accuracy,...


  • Docklands, Australia Melbourne Water Full time

    Our Organisation At Melbourne Water, we have a deep appreciation for water and the beauty of life. Our work plays a crucial role in enhancing Melbourne's renowned lifestyle. We are dedicated to providing exceptional drinking water, ensuring outstanding sewerage services, integrating drainage systems seamlessly, fostering resilience to flooding, and enhancing...


  • Docklands, Australia Marsh McLennan Companies Full time

    Description: Marsh is seeking candidates for the following position based in our Melbourne office: OHS Administration Coordinator What can you expect? A unique Administration Support opportunity currently exists within our safety consulting practice to work with our largest Victorian based client. This work is critical in helping our client...

  • Counsellor - Ha Noi

    1 month ago


    Docklands, Australia IDP Education Full time

    Australian Center for Education and Training (ACET) provides high-quality English language programs designed to prepare students for success in overseas study and their future careers. ACET was established in 2002 as a cooperation between IDP Education and UTS:Insearch, the language centre of the University of Technology, Sydney. ACET operates 4 training...


  • Docklands, Australia ProVision Full time

    Join our thriving optometry practice and take charge of your career with a perfect work-life balance and an opportunity to run the practice autonomously. At Eyes On Docklands we aim to provide the very best service and quality eye care. We don't rush our patients and we listen to their needs. Whether it is a red eye, a broken frame, a need for an updated...


  • Docklands, Australia ProVision Full time

    Eyes on Docklands is an independent CBD practice looking for a passionate Optical Dispenser/Manager ready for their next challenge. At Eyes On Docklands we aim to provide the very best service and quality eye care. We don't rush our patients and we listen to their needs. Whether it is a red eye, a broken frame, a need for an updated look, or a problem with...


  • Docklands, Australia JasRen Group Full time

    Serviced Apartment Accommodation business, looking to hire great receptionist to join our team. Job role will include but not restricted to - Day to day duties of office, including telephone answering, taking accommodation bookings and general liaising with customers. - Maintain and update park bookings system. - Cash handling and recording. - Experience on...