Content & Communications Specialist

2 months ago


Docklands, Australia Open Universities Australia Full time

Company Description
- 12 month max term contract
- 3 days per week

Our mission is to remove barriers and enhance access to quality education for all Australians - irrespective of age, location, life circumstance or previous experience.

As a not-for-profit organisation, we’ve got our students’ best interests at heart. We have guided more than 500,000 students to explore, choose, and enrol in one of the 1,000 and growing courses listed on the OUA marketplace from 27 leading Australian universities.

We embrace the principles of autonomy, alignment, and agility to guide our operations. Our culture is built on values that prioritise Acting for Customers, Continuously Improve, and Caring for Each Other.

**About the role**

The Content & Communications Specialist will use content and communication strategy and expert knowledge to support teams across OUA - from writing persuasive marketing copy to creating intuitive microcopy and everything in between. This role is pivotal in the success of OUA’s content strategy and will support customer experiences in various channels across website, EDM, chat, social and paid media.

**Here’s what a normal day might look like for you**
- Producing content for the entire customer journey
- Understanding various audiences and segments and writing tailored content that meets their needs.
- Advising on content planning and production, contributing to concept development and key messages
- Developing supportive communications tools (such as matrices) to empower OUA employees and contractors to harness our tone of voice
- Using Sitecore CMS to build pages and create/update/test content

**Here are some ways you will bring your best to this role**
- Excellent writing skills for a variety of digital formats, as well as occasional print formats
- Demonstrated experience writing to web best practices, including usability and accessibility standards as part of a content marketing or content design capacity
- Previous experience implementing content strategy, and of advocating its importance
- Experience researching and writing for Search Engine Optimisation (SEO) to improve organic traffic
- Understanding of the role content plays in UX/UI and how to maximise the effectiveness of that content
- Experience working with a Content Management System (CMS); Sitecore is highly desirable
- Confidence adhering to, advocating for, and evolving a tone of voice guide for brand

**What do we offer?**
- Discounted gym memberships and health insurance
- Learning and training opportunities
- Subsidised study opportunities
- Paid subscription to Calm as part of our commitment to health and wellbeing
- Inclusive leave policy to swap and recognise significant events that fall outside of our public holidays
- Workation leave - work anywhere for 10 days of the year

OUA is committed to building and fostering an inclusive, diverse workplace. Our marketplace is for everyone, so is our workplace. Come and share your personal experiences, your perspectives, and your background with us as we continue to help students transform their lives.


  • Content Specialist

    3 days ago


    Docklands, Australia Australian Pharmaceutical Industries Full time

    **About The Role** Join our innovative Digital and Data team as we embark on a groundbreaking journey! We are excited to introduce the inaugural role of a Content Specialist. The content specialist will play a crucial role in the successful migration of content during the replatforming of our B2B website. As the Content Specialist, you will take ownership...


  • Docklands, Australia VicTrack Full time

    **About the role** The Internal Communications Specialist will drive the organisation’s internal communications agenda to strengthen information sharing and build a culture of engagement and collaboration. You will support the development of VicTrack’s internal communications strategy and its implementation, ensuring key communications initiatives and...

  • Content Designer

    2 months ago


    Docklands, Australia Open Universities Australia Full time

    Company Description - 12-month max term contract - 3 days per week - Hybrid working Our mission is to remove barriers and enhance access to quality education for all Australians - irrespective of age, location, life circumstance or previous experience. As a not-for-profit organisation, we’ve got our students’ best interests at heart. We have guided...


  • Docklands, Australia Nine Full time

    Company Description Nine is Australia’s largest locally owned media company - the home of Australia’s most trusted and loved brands spanning News, Sport, Lifestyle, and Entertainment. We pride ourselves on creating the best content, accessed by consumers when and how they want - across TV & Radio Broadcasting, Publishing and Digital. Our Purpose: We...


  • Docklands, Australia Nine Full time

    Company Description Nine is Australia’s largest locally owned media company - the home of Australia’s most trusted and loved brands spanning News, Sport, Lifestyle, and Entertainment. We pride ourselves on creating the best content, accessed by consumers when and how they want - across Publishing, Broadcasting and Digital. Our Purpose: We shape culture...


  • Docklands, Australia Tilt Renewables Full time

    Are you an experienced Marketing and Communications Specialist with a passion for sustainability and a talent for strategic communication? Tilt Renewables is seeking a creative and innovative communication professional to lead our internal and external communication efforts, driving the promotion of renewable energy solutions and enhancing our brand image....


  • Docklands, Australia Metro Trains Melbourne Full time

    1 June 2023 Docklands Full Time Metro is a multi-award-winning organisation, and we pride ourselves on our team of honest, high performing professionals who are talented, inclusive, and safety focused, and who are at the core of our success. You will be joining an organisation that is known as a global leader in its field, but also prides itself on being...


  • Docklands, Australia Australian Pharmaceutical Industries Full time

    Wesfarmers Health was formed in March 2022, with the acquisition of Australian Pharmaceutical Industries (API). Our supporting portfolio of brands includes Priceline, Priceline Pharmacy, Soul Pattinson Chemist, Pharmacist Advice, Clear Skincare Clinics, InstantScripts and SILK Laser Clinics. About us:   Since our humble beginnings in 1910,...


  • Docklands, Australia Australian Pharmaceutical Industries Full time

    Wesfarmers Health was formed in March 2022, with the acquisition of Australian Pharmaceutical Industries (API). Our supporting portfolio of brands includes Priceline, Priceline Pharmacy, Soul Pattinson Chemist, Pharmacist Advice, Clear Skincare Clinics, InstantScripts and SILK Laser Clinics. About us:   Since our humble beginnings in 1910,...


  • Docklands, Australia Melbourne Water Full time

    Our Organisation At Melbourne Water we love water and love life. What we do makes a vital contribution to Melbourne’s famous lifestyle. We achieve this by supplying high quality drinking water, providing outstanding sewerage services, integrating drainage systems, building resilience to flooding and by enhancing our waterway and land for greater community...

  • Multimedia Specialist

    4 weeks ago


    Docklands, Australia Chippit Pty Ltd Full time

    **About Chippit** We are Australia’s first social fintech platform. Chippit is a peer-to-peer app that enables friends, families, and social groups to save faster together for life goals, borrow interest-free, co-pay bills, and co-invest with mates. A smarter way to save, spend and invest. Our mission is to democratize access to capital by digitizing,...


  • Docklands, Australia Harris Scarfe Full time

    About Harris Scarfe Harris Scarfe is a leading retail brand that has been serving Australian households for 175 years. Known for quality, affordability, and a diverse range of products, Harris Scarfe continues to be a trusted name in the retail industry. We pride ourselves on fostering a collaborative and cross-functional environment, where our teams in...


  • Docklands, Australia Harris Scarfe Full time

    About Harris Scarfe Harris Scarfe is a leading retail brand that has been serving Australian households for 175 years. Known for quality, affordability, and a diverse range of products, Harris Scarfe continues to be a trusted name in the retail industry. We pride ourselves on fostering a collaborative and cross-functional environment, where our teams in...

  • Branded Content

    2 months ago


    Docklands, Australia ABN Group Full time

    Drive brand strategy - Create and implement engaging content - Work in partnership with key business leaders **What's on offer?**: We're seeking a passionate marketer who will be accountable for the strategic development and execution of content and social media for ABN Victoria’s two retail brands - Boutique Homes and Homebuyers Centre. Your...


  • Docklands, Australia Australian Pharmaceutical Industries Full time

    **Can you spot a great story from a mile away? Will you take pride in owning key communications channels, ensuring the content you develop keeps our teams informed and engaged? Wesfarmers Health is growing - fast - as we strive to make health and beauty experiences simpler, more affordable and easier to access for all Australians.** **If the thought of...

  • Communications Manager

    2 months ago


    Docklands, Australia Metro Trains Melbourne Full time

    17 August 2023 Docklands Full Time Metro Trains Australia (MTA) is a consortium of rail and construction businesses, and we take great pride in our team of dedicated, high-performing professionals. Our team embodies qualities such as honesty, talent, inclusivity, and a strong focus on safety, all of which contribute to the foundation of our success. You...


  • Docklands, Australia Myer Full time

    **Job no**: 939818 **Work type**: Permanent / Full time **Location**: Support Office - Docklands **Work is a whole lot better when you love what you do, we know that. That’s why we make sure that the loves and interests of our people match their responsibilities. We take what they love, and we let them live it.** **So, do you want to be part of a team...


  • Docklands, Australia Equifax Full time

    Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you. Are you passionate about bringing employer brands to life on social media? We are looking for an Employment Brand Specialist...

  • Marketing Specialist

    2 weeks ago


    Docklands, Australia Medibank Full time

    **About ahm** Simple, easy and affordable. That’s our mission for health insurance. We take a straightforward approach to creating positive experiences for our customers. So, our people are straightforward too. We are people who care about delivery, we like disruptive ideas and challenging what is considered ‘normal’. We work flexibly, and look after...


  • Docklands, Australia MLC Life Insurance Full time

    MLC Life Insurance. We have been protecting Australians for over 130 years. We respect the role we play in providing peace of mind for our customers, and we never lose sight of it. **Our Purpose** MLC Life Insurance is one of Australia's leading life insurance specialists and a member of the Nippon Life Insurance Group, one of the world's leading insurers....