Reception / Administration Officer

4 weeks ago

Dandenong, Australia Each Full time

Are you looking for a rewarding and fulfilling role in a dynamic and supportive environment? Look no further headspace Dandenong is seeking a highly motivated and enthusiastic Reception/Administration Officer to join our team.

As our **Reception/Administration Officer,** you will play a vital role in ensuring the smooth operation of our centre. Your key responsibilities will be to:

- Meet and greet clients, members of the public, staff, and other professionals with the highest standards of customer focus
- Handle all incoming customer queries and correspondence in a courteous, friendly manner
- Undertake any ordering or administrative functions associated with running the centre
- Assist in the coordination and maintenance of building and equipment
- Coordinate the booking and set up of meeting/training/board rooms, including catering requirements
- Perform data entry of client information, ensuring accuracy and confidentiality
- Reconcile Medicare income and manage Medicare Benefit Schedule (MBS) income
- Work in partnership with the Youth Health Clinic Practice Team Leader to create and maintain medical records for all clients
- Collaborate with other staff members, sharing knowledge and expertise in a professional manner to promote a harmonious working environment

To view a copy of the full Position Description, click _here_.

**Qualifications**:
To excel in this role, you will possess the following skills and experience:

- Previous experience working in an office environment, preferably within a medical or health setting
- A vibrant and engaging personality demonstrating your ability to create positive and welcoming environments for clients
- Strong organizational skills, with the ability to prioritise and manage your time effectively
- Demonstrated experience or interest in working with young people

If you are a proactive individual with excellent communication and interpersonal skills, we would love to hear from you. Join our team and make a positive impact on the lives of young people in our community

**Additional Information**:
**What we offer**

EACH is the lead agency for headspace. At EACH you'll be supported to be your best.

We provide:

- Flexible work arrangements to support a positive work-life balance
- Competitive remuneration and conditions including generous leave options
- Not-for-Profit Salary Packaging of up to $15,900 free income tax per year
- $2,650 additional tax-free money towards meals and entertainment
- Professional development, mentoring and access to evidence-based resources
- A variety of opportunities for career progression and professional development via formal and informal training, our leadership pipeline and discipline-specific learning
- Access to large, well-resourced working facilities including on-site parking
- Support through a comprehensive Employee Assistance Program
- 4 weeks paid annual leave, sick/carers leave, family & domestic violence leave, public holiday substitution policy, and more

**Next Steps**
We look forward to learning more about you and what you can bring to this role. Please attach a cover letter with your resume.

**Applications close**: 5pm Friday 9th February 2024

**Our Diversity & Inclusion Commitment

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