Facilities Contract Manager, Sea

5 months ago

Sydney, Australia WeWork Full time

The Facilities Contracts Manager will play a vital role in assisting the Building Operations Director & Facilities Operations Managers in the provision of high quality effective facilities management. There will also be a strategic side to this where we need to look at break rates, costs and performance to assess what services/contractors are required to reduce break rates.

You will have an opportunity to work closely with procurement to ensure where possible, that MSAs are in place and all annual purchase orders are processed on time, as and when required to support the FOMs.- Thrives in a fast paced environment; is ready to create and seize opportunities-
- Focuses on We and not me; develops collaborative, inclusive relationships-
- Thinks action-first and efficient; gets things done without waiting for direction-
- Is trusted by the team to deliver quality, timely work-
- Takes ownership and follows through on commitments-
- Makes effective, timely decisions even with limited information or when under pressure-
- Continuously evaluates the impact of decisions and changes course when vitalResponsibilities include but are not limited to:
- Accountable for managing, monitoring and reporting on vendor performance - Predominately based around service contracts-
- You will be required to attend monthly/quarterly meetings with the chosen service provider, to review performance vs SLAs & KPIs.-
- Lead and review Food & Beverage and Office Supply orders and trends for each site. Take an analytical approach and work with the Community team to ensure the accurate stock levels are ordered each month and no waste.-
- Lead the team’s finance processes with ensuring Purchase Requisitions and Orders are raised in a timely manner. Work closely with the Shared Services team to ensure all invoices are processed accurately and be point of contact for vendor payment queries.-
- You will ensure where there are gaps, the vendor is held accountable and follow up on actions tracked-
- Work closely with the OD on the strategy and review all current systems and processes are fit for purpose and the future. This will include how we are currently saving all documentation, auditing, creating new procedures / policies and identifying future systems that can aid the department and expansion-
- To ensure all legal and statutory requirements are met-
- Take full accountability for all costs associated with the service contracts, ensuring monthly there is a report highlighting any risks and forecasting future over spend-
- Each year you will be responsible for preparing the service contract budgets and submitting the estate costs based on future expansionKey Result Areas- Create and deliver strategic sourcing solution for the Building Operations team including FM and Cleaning vendor partners as well Consumables and OE suppliers-
- Maintain supplier and vendor performance of quality and cost across the portfolio-
- Maintain vendor SLA’s and KPI’s-
- Drive OPEX Budget for variable costs-
- Implement WeWork Impact initiatives through our vendor partnersExperience and Requirements:
- 5+ years vendor management experience or equivalent-
- Budgeting and Cost tracking experience-
- Knowledge of local Asia Pacific procurement and vendor management practices-
- Working knowledge of MS Office, Google Suite, Service Cloud, Workday and NegotiatusAnalytical in your approach with multiple data points-
- Exceptional communication skills-
- Exemplary customer services skills-
- Well organised, efficient and proactive-
- Previous coordination & administrative experience-
- Report writing skills-
- Demonstrable ability to understand and improve existing processes and procedures

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