Application Support Analyst

3 weeks ago


Brisbane, Australia Caterpillar Full time

**Career Area**:Finance**:
**JOB DESCRIPTION**:
**Us**

**You**

Learn more about the products you will have the opportunity to work with at Cat® MineStar Solutions | Cat | Caterpillar.

**Job Duties**:

- Provide world-class customer service for MineStar hardware and software.
- Advocate on behalf of the dealer and customer to resolve product issues.
- Create strong relationships with customers and dealers in your region.
- Provide rotational hotline coverage for MineStar Products.
- Resolving a high percentage of issues, and prompt escalation to advanced support when a quick resolution cannot be obtained.

**Basic Qualifications**:

- High school certificate or equivalent.
- PC Technical skills.
- Ability to learn complex software and hardware interactions.
- Mining industry experience.
- Customer support experience such as in a call center or helpdesk environment.
- Moderate level of knowledge in information technologies.
- Experience in Virtualization, Basic TCP/IP Networking, Database fundamentals
- Mechanical or electrical engineering experience.
- Troubleshooting or analytical mindset

**Additional information**:

- The location for this position is Brisbane, QLD or Perth, WA.
- Domestic relocation assistance is not available.
- This position may require 10 % travel.
- ENVIRONMENTAL CONDITIONS - This position requires open pit and underground mine site support work at times.
- This team is responsible for 24/7/365 coverage, this will require non-standard shifts and weekend coverage on rotation.
- Sponsorship is not available.

Caterpillar is an Equal Opportunity Employer (EEO).

Not ready to apply? Submit your information to our Talent Network here.



  • Brisbane, Australia Gallagher Full time

    About Us: Discover a world of endless possibilities at Gallagher Benefit Services, where you'll have the power to shape the future of workplaces across industries. As a member of our team, you become the driving force behind positive change, helping clients build environments where employees thrive. Embrace the opportunity to impact lives, unlock potential,...


  • Brisbane, Australia Dedalus Full time

    Do you want a job with a purpose? And do you want to make healthcare safer, better and more reliable? Join our Team! Application Support Analyst Join us as a Application Support Analyst at Dedalus , one of the World’s leading healthcare technology companies, on our Clinical Support team in Australia, Brisbane to do the best work of...


  • Brisbane, Australia Genesis IT&T Pty Ltd Full time

    **Permanent role**: - **Paying upto $110,000 per annum (for the right experience)**: - **Brisbane (Kangaroo Point)** **Role Purpose**: The primary purpose of this role is to provide user support for key Applications, including PeoplePoint, Procura, SharePoint 365 and Redmap, ensuring the highest levels of Applications support knowledge is maintained and...

  • Data Analyst

    1 month ago


    Brisbane, Australia HUMANISED GROUP Full time

    -We are seeking a highly motivated and talented Data Analyst to focus on data integration and ingestion with a global organisation. As a support data analyst you will be be engaging with key stakeholders to understand their business requirements with a focus on providing data solutions and fixing existing data related challenges. Key responsibilities of...


  • Brisbane, Australia Transport and Main Roads Full time

    In the role of Technical Support Analyst you will lead the first level support team, coordinate the Service Desk's incident response and be the Service Desk's primary point for escalation. - Coordinate and supervise the delivery of first and remote second level Information Communication and Technology (ICT) support for approved software and hardware for the...


  • Brisbane, Australia Workday Australia Pty Ltd Full time

    About the Role The Senior Support Analyst is responsible for managing a ticket queue of cases with varying levels of complexity for the Adaptive Planning Integration product and making sure that customers get timely updates. The ideal candidate has experience working within a SaaS support organization, enjoys working with customers, has some understanding...

  • Application Developer

    1 month ago


    Brisbane, Australia Laing O'Rourke Full time

    About the role We are currently seeking an Application Developer to join our Australian hub IT Team in Brisbane, QLD. This role offers great career prospects with a privately-owned tier 1 constructor and international engineering enterprise. Reporting to the Application Development Manager, in this position you be part of a team tasked with...

  • Support Analyst

    1 month ago


    Brisbane, Australia Suncorp Group Full time

    Suncorp are looking for a passionate technology enthusiast to join our Brisbane SmartBar team as an Onsite IT Support Analyst and deliver an exceptional face to face support to our employees. This role will be based in our Brisbane, Heritage Lane office and will work alongside a likeminded, tech loving team who have a ‘can do attitude’ and a love for...


  • Brisbane City, Australia Vero Insurance Full time

    Jobs - Job Details - KYC Frontline Support Analyst Careers at Suncorp Take the next step. Be part of something bigger at Suncorp. KYC Frontline Support Analyst Job No: 671317 Sydney - Inner Suburbs & CBD, Brisbane - Inner Suburbs & CBD, Melbourne - Inner Suburbs & CBD Permanent Full Time Analyst, Banking Pay Band 4 Permanent opportunity within Business...


  • Brisbane, Australia Cadence Full time

    D365 Applications Support - Join a team of highly skilled and pragmatic specialists - Immediate permanent opportunity **About the role**: This new role is offered as a permanent position at our corporate head office in Brisbane’s Southside. You will join a very effective team of IT professionals who provide exceptional business service. The role reports...


  • Brisbane City, Australia Vero Insurance Full time

    Jobs - Job Details - KYC Frontline Support Analyst Careers at Suncorp Take the next step. Be part of something bigger at Suncorp. KYC Frontline Support Analyst Job No: 671317 Sydney - Inner Suburbs & CBD, Brisbane - Inner Suburbs & CBD, Melbourne - Inner Suburbs & CBD Permanent Full Time Analyst, Banking Pay Band 4 Permanent opportunity within Business...


  • Brisbane, Australia Agylex Full time

    **Role**: Desktop Support Analyst **Assignment Duration**:6 months (with the possibility of extension) **Detailed JD (Roles and Responsibilities)** - Relevant 5 Yrs. of Experience - Provide a professional and well-mannered telephone and face-to-face service for all enquiries. - Provide an effective interface between users and service providers supplying...


  • Brisbane, Australia FIS Australia Full time

    JOB DESCRIPTION Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor of Business Administration Travel Percentage : 0%We are FIS. Our technology powers the world’s economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions...


  • Brisbane, Australia Hudson Australia Full time

    Our client is seeking 2x Program Analyst to assist in a range of project and program work. This role is offering above market rates and flexibility. This is initial contract until 6 month contract with possible 6 month extension, based in Brisbane CBD with flexible working arrangements. **Role Purpose** The Program Analyst provides support to the Delivery...

  • Data Analyst

    1 month ago


    Brisbane, Australia Abano Healthcare Group Full time

    **Data Analyst at Abano Healthcare - South Brisbane** Are you an experienced Data Analyst professional looking to make a significant impact in a close-knit and dynamic team? We are currently looking for an analyst to come onboard on a 12-month fixed term contract. **Why us**: At Abano Healthcare, we believe that a positive workplace culture is the...


  • Brisbane, Australia Davidson Group Services Full time

    **Davidson Technology have teamed up with a prominent QLD government organisation to help them find a new Application Support Specialist.*** This is an exciting 5-year fixed term contract, working a Hybrid model out of Brisbane CBD. - Applicants must have Australian Citizenship or an Australian Permanent Resident Visa._ _ **Role and...


  • Brisbane, Australia The Bridge Search Pty Ltd Full time

    If you are a problem solver with a passion for engineering, here is a fantastic opportunity to join a unique eCommerce company developing innovative new products to resolve complicated high-volume software challenges. This is could opportunity for an L1 support engineer who wants to take that next step or an experienced L2 looking for a move. You will get...


  • Brisbane, Australia Origin Energy Full time

    Hybrid Work arrangement. - Exciting opportunity to be involved across Enterprise IT. - Brisbane based **Delivering good energy starts from within** It’s an exciting time to join Origin. Creating a great place to work means together we’re progressing our ambition to lead the energy transition through cleaner energy and customer solutions. We’re always...

  • Intelligence Analyst

    4 weeks ago


    Brisbane, Australia National Heavy Vehicle Regulator Full time

    Working closely with NHVR’s Investigations and On-roads Operations teams, our Intelligence Analysts undertake analysis on issues relevant to the heavy vehicle industry. Analyst’s complete intelligence assessments, operator profiles and conduct analysis for state based and national operations. You will undertake evidence-based research and reporting to...

  • Data Support Analyst

    1 month ago


    Brisbane, Australia Just People Information Security Full time

    An amazing opportunity for any Data Support Analyst who wants to work within a cloud-based enterprise environment while using the latest technologies. This position is with a well-known global technology company within the resource sector. Our client offers the potential for career advancement within the international Information Systems and Data...