Ndis Roster Coordinator/ Intake Officer

4 weeks ago

Blacktown, Australia Yahweh Care Full time

**Organisation Environment**

Yahweh Care is in the business of providing services and support to people with disabilities and assisting the community with independence. We aim to help our Participants pursue their life choices, either in their own homes or the community, to enable more remarkable quality of life experiences.

Yahweh Care provides support services, including in-home assistance, accommodation support, and everyday life skill development, both on a one-to-one basis and through group support options.

**Position Summary**

Yahweh Care is seeking to appoint a dynamic, proactive, passionate individual to the role of Rostering Coordinator within our community living program. As a Roster Coordinator, you will provide and maintain roster schedules by maximising the engagement, allocation and utilisation of Yahweh Care’s workforce across a diverse range of service areas.

**Key Responsibilities**
- Complete and provide fortnightly rosters to all Yahweh care staff in the community living program.
- Understand and maintain roster schedules as per Schads Awards.
- Ensure rostering complies with Award conditions (Schads Awards)
- Identify and assess employee availability, capability and suitability to effectively match resources to business requirements and to maximise utilisation.
- Engage with all stakeholders, including but not limited to Service Coordinators, Support coordinators and Recruitment Managers.
- Ensure rostering is fair and balanced and supports worker safety and participant compatibility.
- Build sustainable relationships with Yahweh Care’s workforce to increase engagement, utilisation, and retention rates.
- Develop strategies to communicate scheduling issues with all stakeholders.
- Maintain accurate roster information within designated business systems to keep relevant parties updated and informed.
- Engagement with staff selection, training, competency, and compatibility
- Support with after-hours rostering on a rotating basis

**Qualification, Training & Experience**
- Certificate III Individual Support (Desirable).
- Training in Effective Communication, Effective Business Writing, Business Communication or Emotional Intelligence.
- Demonstrated experience in a rostering role or scheduling role or demonstratable transferable skills.
- Demonstrated experience with rostering software.

**Knowledge, Skills & Abilities**
- Exceptional customer service skills.
- Practical verbal and written communication skills.
- Practical interpersonal skills, including the ability to contribute positively within a team.
- Ability to work with a minimum of supervision and use sound judgement.
- She demonstrated time management and organisational skills.
- Proficient computer skills in Microsoft Office suite and willingness to learn new programs.
- Able to manage competing time-dependent priorities.
- Knowledge of relevant legislation and authorities which impact your area of responsibility.

**Essential Requirements**
- Right to work in Australia
- Current NDIS Worker Screening Check
- Current National Police Check
- Current Working with Children Check
- COVID-19 Vaccination Certificate in line with current requirements
- Completion of the NDIS Worker Orientation Module
- Completion of the NDIS COVID-19 Training Module
- Current NSW Drivers Licence
- Current Comprehensive Car Insurance

If you meet the above requirements and feel you are the person we’re looking for, we would love to hear from you Please attach an up-to-date copy of your resume and a cover letter addressing the position requirements.

**Job Category: Scheduling & Rostering**

**Job Type: Full Time**

**Job Location: Blacktown**

**Salary**: $65,000.00 - $70,000.00 per year

**Benefits**:

- Company car
- Free drinks
- Maternity leave
- Parental leave
- Professional development assistance
- Salary packaging
- Travel reimbursement

Schedule:

- 8 hour shift

Supplemental pay types:

- Performance bonus

**Experience**:

- Roster Coordinator: 1 year (required)

Work Authorisation:

- Australia (required)

Work Location: In person

Expected Start Date: 15/02/2024

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