Team Coordinator

3 weeks ago

Parramatta, Australia AMP Limited Full time

The opportunity
Join our Intermediary Distribution & Governance team supporting the Team Manager to ensure that the team and individuals meet operational scorecard objectives and coordinate the workflow. The Team Coordinator will provide guidance and training to team members on workflow management to increase efficiency and effectiveness within the team, as well as real time leadership as required.

**How you will make an impact**
- Oversee real time service standards and assist with resources requests such as leave
- Provide 1:1 coaching sessions with individual team members to improve efficiency & effectiveness
- Monitor & review coaching plans with team manager
- Identify and raise any areas of concern that may impact the client experience and expose the Bank to potential losses or instances of non-compliance with regulatory guidelines or community expectations
- Liaise with Third Party Vendors for operational updates

**What you will bring to the role**
- Experience in a high-volume lending operations business
- Ability to manage high volumes and work effectively under pressure
- Demonstrated effective conflict resolution and negotiation skills
- Self-motivated, results driven & collaborative team player with the ability to work autonomously

**Is this your dream job?**

**Working for AMP**

We are transforming our business. We are looking for people with courage, accountability and integrity who inspire the same in others. If you are comfortable challenging the status-quo and perform at your best in an evolving and complex environment - we need you.

“AMP -The investor in all of us” **The investor in all of us - AMP**

**Wellbeing & Benefits**

We invest in the health, wellbeing and development of our people by offering a range of great benefits to support you be your best, professionally and personally:

- We-Flex: Choose how, when and where you work.
- CHAPM Program: Access for you and your family to 24/7 wellbeing and counselling support.
- Well-being programs and activities: Annual health checks, flu vaccinations, information sessions.
- Volunteering: opportunities through our AMP Foundation.
- Financial Well-Being: competitive home loans, leading superannuation contribution, discounted financial advice and personal insurance.

**Inclusion & Diversity**

The diversity of our people is core to our ability to innovate, grow and achieve great outcomes for our people, customers, shareholders and the community. If you have a natural curiosity, an appreciation for differences and an innate willingness to help others you will be valued at AMP.

At AMP we are committed to improving employment opportunities for Aboriginal and Torres Strait Islander peoples and we encourage applicants from Aboriginal and Torres Strait Islander descent to apply. Read more about our Reconciliation Plan **here **.**

**Message to recruitment agencies

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