Residential Property Manager

2 weeks ago

Geelong, Australia Fruition Recruitment Full time

**Employer Bio**:
Gartland are property experts and their well-honed insights are unmatched. A highly regarded real estate firm, and setting the standard across both the commercial and residential markets in Geelong, Gartland builds meaningful connections with their clients, their industry, their community, and each other, which defines their company culture. Outcome focussed and passionate about what they do, the team at Gartland strive not to be the biggest, but to be the best, and they enjoy celebrating success as well as a genuine focus on work/ life balance.

**The Job**:
Responsible for a wide range of administrative activities, and some property management tasks, you’ll be given comprehensive support and training by your experienced team around you who have implemented the best systems and procedures for you to follow. With that help in place, you’ll be providing departmental administrative assistance across the whole residential property portfolio as well as managing a modest and tidy portfolio yourself. Gartland have a team of 5 very busy Residential Property Managers that often have overflow administrative needs. This is where your support will be required, in addition to managing your own portfolio of around 90 properties, where you’ll oversee the day to day management and liaise with the property owner (or Residential Rental Provider (RRP)) and work to resolve any escalated issues while keeping them informed about their asset. You’ll perform tenancy signups, prepare condition reports, and conduct property inspections and negotiate renewals. Your duties will range from preparing and sending prospective renters offers, lease communications and lease documentation, to creating new rental profiles within the property management software (a system called PropertyTree), and assisting Property Mangers with general administration tasks. You’ll prepare and process rental agreement renewals and rent increases, assist with condition reports and routine inspections and also coordinate maintenance activities and trades when required.

Predominantly a Monday - Friday 9:00am - 5:00pm role, you will also work approximately 1 in every 10 Saturday mornings on a rotating roster, just to assist with leasing (houses that are open for inspections) across the residential portfolio (and can then take that additional time worked off in lieu).

**Why You Should Apply**:
A varied, challenging and enjoyable opportunity with considerable growth prospects, Gartland’s enviably positioned central Geelong office is full of positive energy and proactive, career driven people that support each other. Gartland fosters an energising workplace culture which values reward and recognition and promotes personal development, and this position comes with full on the job training (if required) and ongoing professional development to nurture your potential and drive your success.

**Culture Snapshot**:
While the environment is relaxed and down to earth, business activity is fast paced and agile with an accompanying growth mindset. Here you’ll find loads of well humoured office banter, team lunches and celebrating success. Everyone is respectful and well intentioned, and there is a genuine focus on internal promotion and continuous learning where self improvement and development is encouraged.

**Benefits On Offer**:
In addition to working with and being mentored by some of the brightest in the business, you’ll also enjoy workplace wellbeing programs and memberships while working at Gartland, such as complimentary membership to Upstate Studios, plus weekly fresh fruit deliveries, mental health leave, ongoing career development, and more, plus you’ll work in an amazing office space with a recently revamped and sleek contemporary outfit.

**Skills Required**:
A positive, proactive, reliable and focused individual, you’ll ideally already have an Agents Representative Certificate (or have a Certificate IV in Property Services, or be working towards this) and have experience providing administrative and customer service support within a professional environment. Adaptable, flexible, and able to use initiative, you’re a team player who learns quickly and can accept instructions easily and readily. Critical to your success, you’ll have exceptional time management and relationship building skills, and have a history of exceeding client or customer expectations. Well presented, and able to thrive in a fast paced, continually evolving environment with competing priorities, you’ll be dealing with a wide variety of people on a daily basis, and as such you’ll have excellent written and verbal communication skills. You’ll also have a genuine desire to succeed in the real estate industry, be organised, thorough, highly motivated and have a professional manner. You’ll also be adept in using the Microsoft Office suite, and any experience using property management software (such as REST, PropertyTree, Console, RP Office) would

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