Principal Complaints Officer

The RoleThe Principal Complaints Officer is responsible for facilitating preliminary complaint processes and reviewing complaint handling processes across the organisation, and conducting high level, complex and sensitive investigations of suspected corrupt conduct which may include investigations into the commercial activities of the department and/or...

Your contribution Using your understanding and experience in policy development, you will: - coordinate, conduct and assist in researching and analysing policy issues and legal advice, and work in a team to develop evidence-based policy solutions - coordinate and manage multiple projects and tasks, meeting deadlines, and liaising with policy content owners...

Your contributionUsing your understanding and experience in policy development, you will:coordinate, conduct and assist in researching and analysing policy issues and legal advice, and work in a team to develop evidence-based policy solutions- coordinate and manage multiple projects and tasks, meeting deadlines, and liaising with policy content owners across...

About the Department of Education: The Department of Education (DoE) is committed to giving all children a great start, engaging young people in learning, creating safe and inclusive workplaces and investing in communities for a stronger Queensland.Role of the Principal Policy Officer will be to:Provide strategic and operational advice to, Principals,...

Your contribution Using your understanding and experience in policy review and development, and complaints coordination you will: - coordinate, conduct and assist in researching and analysing policy issues and legal advice, and work in a team to develop evidence-based policy solutions - coordinate and manage multiple projects and tasks, meeting deadlines,...

AO5 Policy and Complaints Coordination Officer • ASAP start – 31/01/2025 • $62.67 per hour + Superannuation (agency contractor) • Office is in Northside Brisbane • Full time work 36.25 hours a week The Role: As the Policy and Complaints Coordination Officer, you will work with the organisation to coordinate the review, quality assurance...

AO5 Policy and Complaints Coordination Officer ASAP start – 31/01/2025 $62.67 per hour + Superannuation (agency contractor) Office is in Northside Brisbane Full time work 36.25 hours a weekThe Role: As the Policy and Complaints Coordination Officer, you will work with the organisation to coordinate the review, quality assurance and development of...

HOBAN Recruitment are currently sourcing an experienced Complaints Officer (APS5 Equivalent) to work with our client, an independent statutory agency responsible for supporting Australians with disabilities and their families. Join our team and make a difference in the lives of thousands of Australians. Location: Chermside, QLD Duration: Up to 12 months,...

Due to overwhelming demand across the public sector for Complaints Officers, we are seeking expressions of interest from candidates looking to work within a Federal Government department assisting with incoming complaints and incidents.We are looking for candidates with the following experience:Experience in a high volume complaints environment or very...

**About the company**: Government department tasked with making life easier, accessible, and equitable for thousands of individuals and families across Australia. They are currently looking for an experienced **Complaints Officer** to join their team on a long-term temporary assignment for 12 months. **About the role**: - Managing complaints coming into...

**About the Department of Education**: The Department of Education (DoE) is committed to giving all children a great start, engaging young people in learning, creating safe and inclusive workplaces and investing in communities for a stronger Queensland. **Role of the Principal Policy Officer will be to**: - Provide strategic and operational advice to,...

Join Our Team as an APS5 Equivalent Complaints Officer in Chermside, Brisbane Make a Difference in Complaints Resolution, Engage with Diverse Audiences, and Contribute to the Success of a Federal Government Agency. APS5 Equivalent $55 + p/h + super Located in Chermside, Brisbane QLD Up to 12 month casual assignment, possibility of an extension, pending...

About the company:Government department tasked with making life easier, accessible, and equitable for thousands of individuals and families across Australia. They are currently looking for an experiencedComplaints Officer to join their team on a long-term temporary assignment for 12 months.About the role: Managing complaints coming into the agency Assessing,...

Superior confidence and self-mastery while navigating sensitive and challenging conversations with organisations under investigation is the rule, not the exception. You will rely on your high-level interpersonal, analytical and investigative skills to engage with and gain organisations' cooperation throughout the investigation. A flexible attitude and...

Superior confidence and self-mastery while navigating sensitive and challenging conversations with organisations under investigation is the rule, not the exception. You will rely on your high-level interpersonal, analytical and investigative skills to engage with and gain organisations' cooperation throughout the investigation. A flexible attitude and...

**About the company**: Our client is a large growing Federal Government agency, and they are looking for an experienced complaints officer or handler to join their team on a long-term temporary assignment for 12 months. **About the role**: - Managing complaints coming into the agency - Assessing, recording, resolving and referring as required - Managing...

**About the company**: As one of Australia’s largest providers of human resources solutions, Chandler Macleod has a proven track record of unleashing potential in people and companies. For over 40 years Chandler Macleod’s recruitment business has connected leading-edge projects and employers with outstanding business professionals. A great opportunity...

HOBAN Recruitment are currently sourcing an experienced Complaints Officer (APS5 Equivalent) to work with our client, an independent statutory agency responsible for supporting Australians with disabilities and their families. Join our team and make a difference in the lives of thousands of Australians. - Location: Chermside, QLD - Duration: Up to 12 months,...

12-Month Contract with Reputable Federal Agency in Brisbane **Your new company**: Hays has partnered with a large Federal government statutory agency. **Your new role**: The APS5 Complaints Officer operates under limited supervision, handling moderately complex to complex tasks. The role is guided by legislation, policies, procedures, standards,...

About the RoleAs the Complaints and Risk Advisor you will have responsibility for the following:Proactively assist senior officers and the Manager in the development, implementation and documentation of the Intake and Assessment administrative processes and practices. Maintain information technologies and the incident management database, in accordance with...