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Technical Specialist
2 weeks ago
An opportunity to join a well-established and successful nationwide self-insurer specialising in workers compensation. You will provide technical assistance to a group of Senior Case Managers and provide guidance on the intricacies of Workers Compensation claims in WA.
What's in it for you?
$90,000-$115,000 + super + benefits
Centrally located Perth offices with easy access to public transport
A social business with a range of incentives and events
Join a vibrant team that celebrate success and collaboration
Opportunity for long term career development and progression
Hybrid working with the opportunity to work from home
Monthly RDO scheme with a 9 day fortnight on the horizon
Paid parental leave policy
Performance based bonus scheme
Enjoy discounted gym membership, health insurance, and car leasing rates as well as a broad range of retail discounts
A business that focus' on giving back to the community and supporting local charities
**Job role**:
Provide up-to-date technical advice on the compensation payment schemes
Look for opportunities to train, coach and mentor the established team of Case Managers and upskill them on technical aspects of claims and new legislation
Work in collaboration with claims team to ensure performance targets are met and customer satisfaction remains high
Create and maintain strong stakeholder relationships both internally and externally with direct customer communication as needed
Maintain an awareness of industry and legislative updates
5 years' experience managing claims within the personal injury space with an understanding of Workers Compensation
Strong technical claims management experience
Studies or experience in Occupational Therapy, Physiotherapy, Nursing etc would be an advantage
Excellent communication and customer service skills
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