Technical Specialist

6 months ago


Perth, Australia u&u Recruitment Partners Full time

An opportunity to join a well-established and successful nationwide self-insurer specialising in workers compensation. You will provide technical assistance to a group of Senior Case Managers and provide guidance on the intricacies of Workers Compensation claims in WA.

What's in it for you?

$90,000-$115,000 + super + benefits

Centrally located Perth offices with easy access to public transport

A social business with a range of incentives and events

Join a vibrant team that celebrate success and collaboration

Opportunity for long term career development and progression

Hybrid working with the opportunity to work from home

Monthly RDO scheme with a 9 day fortnight on the horizon

Paid parental leave policy

Performance based bonus scheme

Enjoy discounted gym membership, health insurance, and car leasing rates as well as a broad range of retail discounts

A business that focus' on giving back to the community and supporting local charities

**Job role**:
Provide up-to-date technical advice on the compensation payment schemes

Look for opportunities to train, coach and mentor the established team of Case Managers and upskill them on technical aspects of claims and new legislation

Work in collaboration with claims team to ensure performance targets are met and customer satisfaction remains high

Create and maintain strong stakeholder relationships both internally and externally with direct customer communication as needed

Maintain an awareness of industry and legislative updates

5 years' experience managing claims within the personal injury space with an understanding of Workers Compensation

Strong technical claims management experience

Studies or experience in Occupational Therapy, Physiotherapy, Nursing etc would be an advantage

Excellent communication and customer service skills



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