Bookings and Community Centre Officer

6 months ago

Merrylands, Australia Cumberland Council Full time

Cumberland City Council is located within the fast-growing Central City District and is on the doorstep of two of Greater Sydney’s new cities, between the Greater Parramatta and Olympic Park (GPOP) area and the new Western Parkland City. The Central City District is benefiting from unprecedented city-scale infrastructure investments, making this an exciting time to join Cumberland.

Located 20km west of Sydney on Dharug country, with a population of 240,000 residents, Cumberland is the fourth most populous LGA in Greater Sydney. Cumberland boasts one of the most diverse communities in Australia, with people from many different backgrounds and cultures living alongside one another.

Our people are focused on driving community outcomes, programs and services to innovate, inspire and deliver change for the community we represent.

Cumberland City Council adheres to the principles of a child safe organisation and is committed to the care and protection of all children and young people. Council has worked hard to fulfil its community’s vision for Cumberland as a place where anyone can feel **_welcome_**, **_belong_**_ _and **_succeed_**.

**ABOUT THE OPPORTUNITY**:
The Bookings and Community Centres team are responsible for overseeing the day-to-day bookings and management of Council's community buildings, staffed community centres, sports fields and open space facilities.

We have an exciting opportunity for a passionate person to join the Bookings and Community Centres team in providing high quality customer service to residents and user groups for Council's bookable community spaces. The position is responsible for for the day to day booking management of the Council’s community building facilities, Council managed recreational facilities and other facilities as required. This role is also required to work out of and promote our Staffed Community Centres and Bookable Spaces to the wider community, creating opportunities for increase in utilisation.

The duties of the position include the provision of information to internal and external stakeholders regarding council’s facilities and assisting with any issues that may arise.

The successful applicant will require:

- Experience in office or facility administration or other relevant area
- Proven computer skills and knowledge of Microsoft Office Suite e.g. Word, Excel, and preferably Publisher and PowerPoint
- Ability to efficiently write and produce accurate reports, correspondence and documents
- Experience in a busy customer service environment
- Proven communication skills (oral and written), including preparation of written responses to enquiries where required
- Ability to operate an electronic booking system and keep accurate records
- Highly developed problem solving skills
- Ability to meet targets/KPIs and competing deadlines
- Ability to work in a team environment
- Highly developed organisational and time management skills
- First Aid Certificate (or ability to obtain)
- Current Working with Children Check (or ability to obtain)

Download the position description here for more information.

**Position information**: This is a casual role with 3 days per week for up to 20 hours a week, shifts will be rostered between Monday to Friday, between 8:00am to 4:30pm.

The role is required to work across Council's staffed community centres and bookings administrations team, including Berala, Auburn, Guildford and Merrylands.

**Salary information**: The salary and conditions of employment are in accordance with the NSW Local Government (State) Award.
- Grade 8 of the Cumberland Salary Structure with a salary range of $36.89 to $42.42 per hour, plus 11% superannuation
- The commencing salary will be negotiated, taking into consideration the successful applicant's qualifications, skills and experience related to the role.
- 25% casual loading

**WHAT WE CAN OFFER**:

- We promote work-life balance and offer flexible working arrangements
- Training and professional development opportunities available to develop skills and grow your career
- Health and Wellbeing Programs to support our staff by providing access to online professional learning, paid leave to undertake annual skin checks, COVID-19 vaccinations and to donate blood
- Subsidies to assist with the cost of wellness and fitness activities
- Free access to Council owned swimming pools
- Access to Council's Fitness Passport Program and Employee Assistance Program (EAP).

**ABOUT US**:
Successful applicants must be eligible to work in Australia and agree to provide information for pre-employment checks required for the position. This may include criminal record checks, qualification and licence checks, and proof of the right to work in Australia (please refer to the position description for the specific qualifications and requirements for this role). Copies of sighted documents will be kept by Council for its records as proof of verification.

Council's COVID-19 Vaccination Procedure has been desi

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