Showroom & Online Store Sales

2 months ago

Oakleigh South, Australia Universal Fans Australia Full time

Position Duties and Responsibilities:

- Providing great service to assist customers pre and post purchase; covering issues such as product recommendation; pricing, stock availability, delivery issues and returns;
- Liaising with suppliers for technical product information, pricing, availability, and delivery expectations;
- Identifying potential repeat and trade/wholesale/project clients and establishing business account relationships; and
- Continuously developing and building on product knowledge, awareness and understanding.

We are looking for:

- Experience in retail/telephone sales
- Sales and customer problem resolution skills
- Friendly manner and strong written and oral communication
- Ability to learn and use technical information and data
- Organised, good time management and multi-task skills
- Reliable, punctual, positive attitude and a team player
- Attention to detail
- Technical or trades background with knowledge in lighting, electrical, HVAC or a related field highly advantageous
- Experience with Salesforce highly advantageous

What we offer:

- Competitive salary to tempt the best applicants
- Office hours, Monday to Friday role - no weekends
- Rapidly growing business - opportunities to grow within it
- Extensive training in ventilation products and the online retail industry - the industry of today and tomorrow
- Oakleigh South location with onsite parking

If this sounds like the opportunity for you please send your CV and cover letter detailing why you are a good match for this job attention to Helen.

**Job Types**: Full-time, Permanent

**Salary**: $55,000.00 - $60,000.00 per year

**Benefits**:

- Professional development assistance

Schedule:

- 8 hour shift
- Monday to Friday
- No weekends

Ability to commute/relocate:

- Oakleigh South, VIC 3167: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- What is your salary expectation?

**Experience**:

- customer service or retail: 2 years (required)
- sales: 2 years (required)

Work Authorisation:

- Australia (required)

Work Location: In person

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