Centre Care Manager

2 weeks ago

Hoppers Crossing, Australia Western Leisure Services Pty Ltd Full time

Western Leisure Services (WLS) is a Local Government Enterprise established to manage three leisure facilities in Wyndham City - AquaPulse, Eagle Stadium and the Werribee Outdoor Pool. The Wyndham City Council is the sole shareholder and WLS operates independently of Council through a Board of Directors.

We employ a wide range of people, but they all have one thing in common; the energy and passion to build healthy lives

We are seeking enthusiastic, passionate and committed industry professionals to join our team as a Casual Centre Care Managers (CCM) based at AquaPulse and Werribee Outdoor Pool.
Reporting to the Aquatic Operations Coordinator, the CCM will oversee the day-to-day operations, ensuring the facility is maintained in a safe, hygienic, clean and presentable condition at all times. Through a strong customer service focus, the CCM will also ensure all patrons are gaining maximum benefit and enjoyment from their experiences at the facility.

The CCM will act as the "friendly face of the facility" and will maintain a broad knowledge of all programs and services. In particular, the role is responsible for;
- The supervision and direction of all employees on shift
- Overseeing staff rosters and breaks
- Water testing and plant operations
- Cash balancing
- Customer education
- General maintenance and cleaning
- Ensuring all OH&S and customer service procedures are adhered to
- Service provision hours will be required in a Lifeguard capacity

**Desired Skills and Experience**:
**Desired Skills and Experience**:
To be successful in this position, you must possess the following skills and attributes:

- Leadership experience in an aquatic / leisure multi-purpose centre
- Demonstrated experience in calmly and professionally managing and controlling stressful situations
- Ability to motivate staff to ensure the development of highly professional employees
- Experience in the maintenance of water treatment and OH&S requirements
- SISSS00111 Pool Lifeguard
- HLTAID003 Provide First Aid
- HLTAID001 Provide CPR
- Pool Operations certificate (or similar) highly regarded
- Working with Children Check and National Police Check (or willingness to obtain)

**How to Apply**:
Please click on "apply" below and upload a copy of your resume and a cover letter addressing the following questions;
- Why are you interested in this role?
- What experience and skills would you bring to the Centre Care Manager role?

**Applications close at midnight on Sunday 5 February 2023**
- WLS is committed to providing an environment which protects the health, safety and wellbeing of all children and young people. We want children to be safe, happy and empowered. We are committed to ensuring the protection of children and young people from any form of abuse or conduct that puts children at risk. We require applicants to undergo an extensive screening process prior to appointment. If successful, applicants must comply with WLS’ Safeguarding Children and Young People Policy._

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