Key Worker

**About us**:
Felicity Holistic Care partners with their clients, ensuring they can choose how they are supported according to their unique needs. At Felicity Holistic Care, “Happiness” is at the very heart of what they do and what they want all of their clients to experience in their lives. They also work with the Department of Families, Fairness and Housing (DFFH) to provide care and services for children and young people at risk.

**About the opportunity**:
Key worker is a stepping stone towards becoming a House Supervisor and a great opportunity to learn the ropes. Your work will support people to achieve their individual lifestyle goals, and as we support people of all ages and interests, each workday will be different and innovative.

**In this role your duties will include**:

- Undertake and exercise responsibility for various delegated activities within a residential accommodation, a group program or any other similar setting
- Providing secretarial and/or administrative support requiring a high degree of judgment, initiative, confidentiality and sensitivity in the performance of work; including but not limited to booking team meetings, taking notes, circulating meeting minutes, meeting care team, family, etc.
- Providing a range of records management services including expense receipts, meeting minutes, client paperwork, medical paperwork, appointment papers and care forms
- Proficiency in the operation of the all digital programs used for client care and record keeping. This will also include identifying root problems and maintaining system security/integrity
- A basic knowledge of the principles of human resource management and assist other staff or volunteers with on-the-job training.
- Supervising employees or volunteers within the residential house, group program or other similar setting
- Developing and delivering single training programs for the team
- Providing assistance to senior employees as required
- Planing and co-ordinate elementary community-based projects or programs;
- Performing moderately complex functions including social planning, demographic analysis, survey design and analysis
- Taking overall responsibility for the personal care of residents; training, co-ordinating and supervising other employees and scheduling work programmes; and assisting in liaison and co-ordination with other services and programmes.
- Working closely with with the House Supervisor to produce fortnightly reports and escalate HR issues as required
- Checking and maintainig inventory lists for all consumables and household assets, including preparing meal plans and household grocery shopping.

**To be considered for this role, you must have**:

- A positive attitude in supporting people with major behaviours of concern within a positive and therapeutic framework
- An articulate, clear communicator style, with a high level of literacy
- Be self-motivated, well organised and resourceful.
- Possess a high level of integrity, passion and reliability
- Be an advocate for independence
- Have the ability to work cohesively with others
- Fantastic time-management skills
- A high attention to detail to produce a high-quality standard of work
- Demonstrated understanding of maintaining organisational compliance.

Possess a current Working with Children's Check (Employee), NDIS Workers Screening Check Clearance, Current First Aid & CPR Certificate, Driver’s License & your own car and a Certificate III or above in one of the following or equivalent: Individual Support/ Home & Community Care/ Aged Care/ Disability/ Nursing

**Job Types**: Part-time, Permanent, Fixed term

**Salary**: $35.00 - $95.00 per hour

Licence/Certification:

- NDIS Worker Screening Check (preferred)
- Drivers Licence (preferred)
- Working with Children Check (preferred)
- First Aid and CPR Certification (preferred)

Work Authorisation:

- Australia (preferred)

Work Location: In person