Client Services Account Executive

7 months ago

Sydney, Australia Cashrewards Full time

Heyyyyy We're Cashrewards, Australia’s most loved cashback platform.
- Shoppers love us, but not just shoppers, our team think we’re pretty awesome too. So much so that they recently voted and now we’re a certified Great Place to Work. As they say, the proof is in the pudding socheck out this role to see if you fancy a slice yourself.

About the Role

As the Account Executive, you will manage a portfolio of brands and support the broader Clients Services goals and objectives. You will build great client relationships, be a team player and be able to manage conflicting priorities.

You will support the team in growing and developing external relationships with affiliate network partners and clients. Supporting your senior team members on delivering opportunities to clients.

Executing on campaigns for Cashrewards and your portfolio will be key to your success. You will be responsible for understanding your merchantsobjectives and how they align with Cashrewards initiatives and products. Delivering against a defined set of OKRs for Cashrewards and your merchants.

**Your Focus**:

- Manage tier 3 and 4 and support on tier 1 and 2 accounts. Building out plans that help increase the number of mass relevant offers for the portfolio.
- Overseeing tier 5 brands, working with networks to ensure any relevant action is taken
- Manage your client campaign execution, ensuring all trackers are updated and tasks are briefed accordingly
- You will support your senior leaders on their key accounts, supporting on Quarterly Business Review (QBR), Post Campaign Analysis’s (PCA’s) and fortnightly Working in Progress (WIPs)
- Present and share marketing ideas to your brands and share PCA performance when necessary
- Resolve and manage technical and operational support initiatives for clients when necessary
- Provide client feedback to CS leaders and advise on solutions to achieve preferred outcomes

**About You**:

- Demonstrated marketing/sales experience delivering on business objectives.
- Possess a solutions mindset and can solve client problems and navigate any technical issues that may arise.
- Previous experience in a fast-paced environment, ability to work under pressure, with a positive can-do attitude.
- Demonstrated strong campaign management skills, along with the ability to manage external and internal time frames.
- Desired knowledge to understand the loyalty, retail, e-com and technology space, and demonstrated history of working within any of these.
- Desired experience with hands on tools including all affiliate networks, Asana Excel & BI.
- Excellent verbal, written communication and presentation skills, with the confidence to provide insights and feedback to internal and external stakeholders.
- Another cool thing, we're right smack-band in the middle of Sydney CBD (next to the QVB) so we're easy to get to.

There's lots more to love about working here, like:

- Flexible working
- Friday hours (finish at 3pm on Fridays)
- Double cashback
- Free access to Headspace
- Discounted fitness classes and wellness offering with Class Pass
- Birthday leave
- 16 weeks paid parental leave
- Ability to work up to 90 days a year from anywhere in the world
- Awesome people who you'll get to know at some of our awesome celebrations and social events

We’ve grown so much in the last few years and as this ad proves, we’re still growing. So if you’re keen to jump on board and help us steer this fine ship into the future, don’t let this opportunity pass you by. So jump in, forget FOMO. Join the Cashrewards team today.

Check out our careers page

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