Contact Centre Team Manager

**About the Role** The Contact Centre Manager is responsible for all aspects of the Contact Centre’s performance. The Contact Centre Manager will bind all specialist Probe resources contributing to the success of the Contact Centre, to ensure all objectives / Contact Centre metrics are met within contractual agreed timeframes. The Contact Centre Manager...

About the RoleThe Contact Centre Manager is responsible for all aspects of the Contact Centre's performance. The Contact Centre Manager will bind all specialist Probe resources contributing to the success of the Contact Centre, to ensure all objectives / Contact Centre metrics are met within contractual agreed timeframes.The Contact Centre Manager will work...

Salary Package: $93-100k Base + 17% Super + 15% shift loading Mon Thu 1pm 9pm, Fri 11am 7pm, Located in Clayton Collaborative, empowering culture that allows you to flourish in your careerBe part of a vibrant team environment where unity, compassion, and respect are at the forefront of this business.Monash University is looking for aContact Centre Manager...

**30th May, 2024**: **About BankVic**: We are the small bank of big opportunity. We exist to serve those who protect and serve our community. Founded 50 years ago by Victoria Police officers, we have since grown to over 120,000 members from the police, health, and emergency services. Because we’re small, we each have a greater impact. We challenge...

Lead a team of contact centre consultants and develop a culture of sales with premium service 30th May, 2024 About BankVic: We are the small bank of big opportunity. We exist to serve those who protect and serve our community. Founded 50 years ago by Victoria Police officers, we have since grown to over 120,000 members from the police, health, and emergency...

At Probe CX, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia and North America, we’re no stranger to thinking big and working with innovative minds to achieve great success. We are dedicated to doing things better than...

At Probe CX, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia and North America, we're no stranger to thinking big and working with innovative minds to achieve great success. We are dedicated to doing things better than...

30th May, 2024:About BankVic:We are the small bank of big opportunity.We exist to serve those who protect and serve our community. Founded 50 years ago by Victoria Police officers, we have since grown to over 120,000 members from the police, health, and emergency services. Because we're small, we each have a greater impact. We challenge ourselves to try new...

As the National Contact Centre Manager, you will be responsible for managing and overseeing the operations of our contact centres to ensure that our customers receive exceptional service. You'll work closely with the customer service team, sales team, and other stakeholders to ensure that all customer interactions are handled efficiently and...

Salary Package: $93-100k Base + 17% Super + 15% shift loading - Mon - Thu 1pm - 9pm, Fri 11am - 7pm, Located in Clayton - Collaborative, empowering culture that allows you to flourish in your career Be part of a vibrant team environment where unity, compassion, and respect are at the forefront of this business. Monash University is looking for a **Contact...

Challenge yourself in a fast-paced role supporting Jetstar's Contact Centre.- Fantastic opportunity to represent the Jetstar Contact Centre as an SME within our head office-based Customer team.- Permanent full-time opportunity based in Melbourne.Join the Jetstar team at a pivotal moment in our history as we embark on a new era of low fares travel. As we...

Opportunity to join management function of a successful inbound Contact Centre Make a difference to the lives of Australians seeking access to our servicesAbout MSI AustraliaMSI Australia is an independent, non-profit organisation providing sexual and reproductive health services equally to all people living in Australia. We are a nationally accredited...

Melbourne Based - National Responsibility - $130K-$145K Package This growing APAC Provider of Facilities and Technical services to Corporate, NFP, Institutional and Government clients is seeking a skilled and customer-orientated National Contact Centre Manager to lead a small team logging and dispatching service technicians on reactive maintenance and...

**Team Leader - Contact Centre** **VIC, Collingwood 3066** - An excellent opportunity for an emerging leader to step up and make an impact. - Full-time, permanent position. - Hybrid working model: 3-4 days in the office. Belgravia Leisure’s customer care team is looking for a passionate Team Leader to provide exceptional customer service and support our...

**About the company** This is an exciting opportunity for an experienced **Customer Contact Centre Manager **to join a rapidly growing organisation who are renowned industry leaders in supporting their customers with their charging outcomes! The growth of the business is exponential with lots of exciting projects coming up. You will be managing a team and...

Full time permanent role - Mulgrave location - this is an office based role - Working days - Monday to Friday **About the role**: As a Contact Centre Administrator you will be responsible for providing customer service and coordination support within the Commercial division. The purpose of this role is to resolve customer complaints and issues promptly...

**Contact Centre Team LeaderWhat can you expect: A great opportunity to grow your leadership capability in a global organization with a local feel. Bring your passion for leadership and achieving results through others. Our purpose is to create better lives for our customers and clients through providing excellent customer service to superannuation...

**Contact Centre Analyst** **What can you expect?** What we offer is a chance to join a company that is not only winning, but is transforming in the most exciting way possible. Our CEO, David Bryant, is dedicated to Mercer Australia being a “people first” culture. This means that great performers are greatly rewarded. We pride ourselves on providing...

**Permanent role**: - **Contribute to a strong collaborative and supportive culture**: - **Collaborate across the **AAMI, Suncorp & GIO Centres to ensure consistency of operations and that best practice is applied to the day-to-day running of our inbound contact centres**: - **Work from home and office**: - **Melbourne CBD/ Narre Warren location** The...

Seeking a Team Leader with a Passion for Digital Customer Service - Very Attractive Salary + Bonus & Benefits - Supportive Team & Career Development Opportunties **About the company** Our client, a leading Australian company, offers top-notch products and services integral to the daily lives of many Australians. Positioned for significant growth, the...