Manager Sme Airline Product Design Partnerships

2 weeks ago


Melbourne, Australia Qantas Airways Limited Full time

Challenge yourself to drive the strategic design of the SME Product Suite and evolving customer value proposition
- Take an opportunity to manage the SME airline’s commercial partnerships
- Flexible on location, however travel is required to Head Office in Mascot, NSW on a regular basis

As the Manager, SME Product Design & Partnerships you will take ownership of the Customer Value Proposition, reviewing it and introducing new features that ensure SME products meet flying customer needs and, ultimately, achieve SME revenue and market share targets. You will work with a range of key stakeholders across the Group including the immediate SME team and the broader Qantas Group including Loyalty, Jetstar, Digital and IT, to align on objectives and drive consensus. You will also demonstrate leadership and mentoring capabilities, managing two direct reports.

This role is also responsible for managing the SME airline’s external commercial partnerships and most importantly, the SME relationship with Agency Partners. You will design and manage initiatives that ensure greater share of wallet for Qantas, and act as the conduit and escalation point as the Qantas SME representative.

You’ll have
- Tertiary qualifications in Business, Commerce, Economics or the related field
- In-depth knowledge of the SME business segment and the Qantas existing programs
- Strong commercial nous with a well-developed understanding of strategic, financial, technological and business issues
- An ability to think creatively to design customer-led products that also deliver to commercial revenue and market share targets
- General management skills, including strong influencing and people management capabilities
- Advanced analytical skills with the ability to derive business decisions from data
- An ability to understand and arbitrate trade-offs and compromises between business vision an technical feasibility
- Prior experience in product ownership, particularly the design of products to meet customer needs and maximise commercial value, is highly regarded

Why Qantas?

There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at Qantas. Your development is a priority for us - so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You’ll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless.

The Qantas employee benefits program offers amazing benefits that extend well beyond travel.
- We love to travel: Enjoy discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.
- We have flexible leave options: Make use of leave and flexible working opportunities including 14 weeks paid parental leave and additional purchased leave options.
- We’ll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment.
- We’ll support your wellbeing: Whether its salary packaging for motor vehicles or electronic devices, our interactive wellbeing app or your very own tailored nutrition plan.

Be a part of something special and play your part in the Qantas story - get in touch today.

Applications Close: Tuesday, 14th March



  • Melbourne, Australia IAG New Zealand Full time

    **READY FOR ANYTHING** At IAG, we live and work by our purpose to make your world a safer place. We are motivated by a unique culture that celebrates honesty, creativity, empathy, equity and collaboration. We call it the IAG way, and it means we all share a ‘ready for anything’ mindset that sets the tone for positive actions and positive outcomes. We...

  • Subject Matter Expert

    4 weeks ago


    Melbourne Airport, Australia dnata Full time

    Melbourne Airport, VICThe purpose of a Subject Matter Expert (SME) is to deliver training, conduct assessments within a specific subject area to both new and existing staff and partake in the formal buddy training program. This may be achieved through a combination of operational functions and administrative procedures.When acting in the role of SME your...

  • Subject Matter Expert

    1 month ago


    Melbourne Airport, Australia dnata Full time

    The purpose of a Subject Matter Expert (SME) is to deliver training, conduct assessments within a specific subject area to both new and existing staff and partake in the formal buddy training program. This may be achieved through a combination of operational functions and administrative procedures. When acting in the role of SME your responsibility is in...


  • Melbourne, Australia American International Group, Inc. Full time

    Underwriter, SME Package LI-JC1 At AIG, we are reimagining the way we help customers to manage risk. Join us as an Underwriter in the SME Package team to play your part in that transformation. It's an opportunity to grow your skills and experience as a valued member of the team. AIG Australia is a leading provider of insurance products and services for...


  • Melbourne, Australia AIG Full time

    #LI-JC1 Who we are We are a leading global insurance organisation with operations in approximately 70 countries and jurisdictions. AIG member companies provide a wide range of property casualty insurance, life insurance, retirement solutions and other financial services. These diverse offerings include products and services that help businesses and...

  • Product Designer

    4 weeks ago


    Melbourne, Australia Employment Hero Full time

    We’re a passionate team of engineers, real estate professionals, and business people making it easier for real estate agents to navigate the sales process. A proptech platform started in Australia by agents, for agents — Realtair aims to automate and streamline the steps from appraisal to settlement and equip agents with mobile, easy-to-use technology....

  • Sme Underwriter

    4 weeks ago


    Melbourne, Australia Allianz Australia Full time

    **SME Facilities Underwriter - Commercial | Melbourne, VIC** At Allianz, we’re proud to be one of the world’s leading insurance and asset management brands, with a workforce as diverse as the world around us. We care about our customers, which is why we hire the very best people to further our commitment to securing the future of our customers,...

  • Kubernetes Sme

    4 weeks ago


    Melbourne, Australia Divy Associates Full time

    Location - Melbourne (preferred) or from other cities in Australia - Kubernetes - OpenShift **Kubernetes SME** Melbourne - Experience Working with **Kea DHCP Server**, **migration from VM to Containerized solution** and **MariaDB Admin Skills**: - Telco or Enterprise Experience - Project delivery - Agile Environment - Relaxed need for FTTX design/test...

  • Sme Kubernetes

    4 weeks ago


    Melbourne, Australia Carecone Australia Pty. Ltd Full time

    Position: SME Kubernetes Location: Melbourne **Key Responsibilities**: - Experience Working with **Kea DHCP Server**, **migration from VM to Containerized solution** and **MariaDB Admin Skills**: - Telco or Enterprise Experience - Project delivery - Agile Environment - Relaxed need for FTTX design/test experience for these 2 roles, emphasis is on systems...

  • Digital Product Owner

    1 month ago


    Melbourne, Australia Jetstar Full time

    **Join and shape a growing Digital team at Jetstar**: - ** Working on challenging and exciting initiatives**: - ** Full time permanent opportunity based at our head office in Collingwood** Jetstar thrives on innovation! We are always looking to employ ambitious and proactive professionals to help our business work smarter and more efficiently. You will be...


  • Melbourne, Australia FleetPartners Full time

    ·           ASX 300 listed financial services organisation·           Flexible & hybrid working arrangements·           Melbourne CBD locationDo you want to:·         work in an organisation where 98% of all team members believe that their manager genuinely cares about their well-being and feels valued?...


  • Melbourne, Australia Fleetpartners Full time

    ·           ASX 300 listed financial services organisation·           Flexible & hybrid working arrangements·           Melbourne CBD locationDo you want to:·         work in an organisation where 98% of all team members believe that their manager genuinely cares about their well-being and feels valued?...


  • Melbourne, Australia Mars Recruitment Full time

    Key Responsibilities and Duties: - Responsible for managing the design and production of collateral across multiple channels including advertising, digital, brochures and branding. - Using creative skills, production experience and commercial awareness to help drive the company’s goals and objectives within timeline and budget parameters. - This includes...


  • Melbourne, Australia Star Aviation Full time

    **Introduction**: Jumpstart your aviation career with Star, Australia's most dedicated ground handling service! Partnering with 19 different airlines across ten airport Australia-wide, we pride ourselves on being big enough to manage, yet small enough to care. **Description**: Reporting to the Airport Manager, with a dotted line to the Head of Service...

  • Partnership Manager

    1 month ago


    Melbourne, Australia TMGM Full time

    Join TMGM, a globally renowned multi-asset financial services provider headquartered in Sydney since 2013. With our expertise in clearing and broking services, we offer an extensive range of over 12,000 tradeable products, including Forex, CFDs, equities, and bonds.At TMGM, we take pride in our prestigious partnerships, such as being one of the Official...

  • Product Designer

    4 weeks ago


    Melbourne, Australia PRA Full time

    **Product Designer (Initial 3-Month Contract)** **About Us** - We are a trusted and iconic organisation that plays an essential role in connecting Australians through its diverse range of services. Our commitment to innovation and customer-centricity drives us to deliver exceptional experiences across digital platforms, ensuring that our services are...

  • Partnership Manager

    4 weeks ago


    Melbourne, Australia FIS Global Full time

    **Position Type**: Full time **Type Of Hire**: Experienced (relevant combo of work and education) **Education Desired**: Bachelor's Degree **Travel Percentage**: 5 - 10% Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our...

  • Murex MxML

    7 days ago


    Melbourne, Australia Luxoft Full time

    Project description Luxoft has one of the world's leading Murex practices. We are a top-tier Murex Alliance Partner and a market leader in implementation, integration, upgrade, and migration. We provide end-to-end project services and have delivered over 200...

  • Partnerships Manager

    1 month ago


    Melbourne, Australia DT Resourcing Ltd Full time

    Role Partnerships Manager (ANZ) Rate $600 per day DOE Location Remote and at customer sites My client a software & hardware provider dedicated to improving the way the world moves. We deliver solutions for the largest airports, car sales organisations and service operators across the world. Based in the UK, they employ amazing people and give them the...

  • Web Designer

    2 weeks ago


    Melbourne, Australia SML Design Full time

    SML is an independent design company with a vast amount of experience throughout Australia and internationally. We are seeking a **Web Designer** which is extremely key to the business. The position, which is based in Melbourne, requires you to be passionate, enthusiastic and dedicated creating beautifully crafted brand experiences in the digital realm....