IT Support
3 weeks ago
**Reference #**:
- JF/NL0698**Title**:
- IT Support / Service Desk - Windows 10 - FED GOVT**Category**:
- ICT**Location**:
- ACT**Work Type**:
- Contract**Remuneration**:
- $Neg**Term**:
- 12 months**Description**:
- **Long term Federal Government Program of work**:
- **12-month Contract Plus 2-year extensions**:
- **Rewarding Rates**
One of Australia’s leading **Federal Government Departments** is looking to engage a skilled and experienced **IT Support / Service Desk Analyst **to join their multidisciplinary team based in their **Canberra office**. The successful **IT Support / Service Desk Analyst **will assist their Digital Governance team to deliver an accessible intranet program of work. The successful **IT Support / Service Desk Analyst **will secure a **12-month contract **with **2x 12-month** **extension options** with a **rewarding pay rate.**
The successful **IT Support / Service Desk Analyst **will be responsible for, but not limited to:
- Solving issues with desktops, printing, and scanning.
- Managing documentation at the completion of incident resolution.
- Creating user guides and knowledge base articles.
The successful **IT Support / Service Desk Analyst **will have experience in the following:
- Experience with Microsoft Active Directory including user account administration.
- Prior experience in a similar role would be desired.
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