Collections Officer

5 months ago


Perth, Australia Byron Thomas Recruitment Full time

The Senior Collections Officer will be sitting within a dynamic team who are results driven whilst maintaining a high level of professionalism. In this role you will be responsible for:

- Handling high volume of inbound and outbound calls
- Providing exceptional customer service
- Managing debt recovery and negotiating solutions with challenging customers
- Assessing, reviewing and analysing documents relating to customer collection status and ageing reports
- Understanding of hardship and legal aspects of recoveries
- You will have a proven track record with a minimum of 3 years collections experience
- Excellent communication skills - both verbal and written
- A strong relationship builder and influencer

**Remuneration and Benefits**:
My client provides a number of benefits including but not limited to the following:

- Attractive salary of $77,700 + Super + bonus
- Supportive and fun team
- Perth CBD Location 10-15 minuites to train station
- Industry Leading company
- Hybrid - Work 2 days from home


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