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Musical Instrument Sales

3 months ago

South Melbourne, Australia The Music Place Full time

**About The Music Place**

We are a family owned and operated retail music shop specialising in Brass and Woodwind sales, repairs and rentals. We are passionate about music education and the benefits playing a musical instrument can have for people at all ages. Over the last 30 years we have supported the musical community through a range of events and workshops as well as our recently launched scholarship program. We are more than a shop, our clients become family, we seek to continue to build the Australian music community and ensure everyone feels welcome and accepted in our store.

**Position Description**

As a Musical Instrument Sales Consultant you will be responsible for providing outstanding levels of customer service to our clients, providing them with the advice they expect and require from the Music Place team. Using your excellent people skills, and your professional demeanor, you will assist a wide variety of our clients in purchasing and maintaining a wide variety of brass and woodwind instruments and accessories.

**Key Responsibilities**
- Greeting customers in store, providing them with a high standard of customer service to assist them in their purchasing or knowledge needs.
- Maintaining the showroom floor, ensuring a high standard of cleanliness, ensuring displays are constantly restocked and presentable.
- Communicating with suppliers regarding stock availability in order to provide customers with the most up to date time frames in regards to orders.
- Lead by example, modelling the culture, values and expectations of The Music Place to all staff.

**Requires skills/experience**
- The ability to play a brass or woodwind instrument to at least an intermediate level.
- Prior experience in a sales role, or applicable transferable skills.
- Experience with cloud-based POS software is highly advantageous.
- Saturday availability with occasional out of normal hours events/workshops.
- Demonstrated ability in problem solving and conflict resolution with customers preferably in a retail environment.

Retail shop opening hours
10am - 5:30pm Mon
- Friday |10am - 2pm Saturday
Occasional hours outside of this for events / conference etc.

Permanent Part Time to Full Time position. Saturday availability required.

Hours: 15-38 per week (negotiable)

Expected Start Date: April 2024
Remuneration is tied to the Retail Award + commission

**Job Types**: Full-time, Part-time, Permanent

**Salary**: $24.73 - $30.91 per hour

Expected hours: 15 - 38 per week

**Benefits**:

- Employee discount

Schedule:

- Day shift
- Weekend availability

Supplemental pay types:

- Commission
- Penalty rates

Application Question(s):

- What brass or woodwind instrument can you play and to what level?

Work Authorisation:

- Australia (required)

Work Location: In person

Application Deadline: 12/03/2024
Expected Start Date: 11/04/2024