Student Experience Manager

5 months ago

St Lucia, Australia UQ Sport Full time

**Student Experience Manager**:
At UQ Sport, it’s our vision to be Australia’s number one sporting university and our mission to deliver exceptional sporting opportunities for The University of Queensland (UQ) Community. We’re Queensland’s largest multi-sport facility and have Athletics, Aquatic, Tennis and Fitness Centres, as well as grass and synthetics playing fields, indoor and outdoor multi-sport courts, function spaces and retail outlets. Our memberships base spans over 4,000 customers, with a further 7,000 people actively involved across UQ’s 35+ sporting clubs.

We’re firm believers that work shouldn’t be dull and boring Our team is passionate about creating an awesome culture that promotes work-life balance, health and wellbeing, personal and professional growth, and most importantly, fun

Our staff are proud to work at UQ Sport, and it shows in the exceptional work we do. Our not-for-profit organisation delivers almost 400 diverse programs to UQ students, staff and alumni, as well as the general public, across the University’s St Lucia and Gatton campuses.

**About this Opportunity**:
We’re looking for a Student Experience Manager to join the Campus Engagement team at UQ Sport. In this role you will be responsible for student-based sport and recreational programs and activities with the aim of enhancing UQ Students experience.

We’re looking for an energized leader who can bring fresh ideas to the table to enhance the student experience program. Your passion for sports and community engagement will drive your success in this role.

**In this role you will**:

- Develop and deliver student participation strategies, initiatives and programs, including student athlete representation at inter-university competitions
- Develop and manage student inclusion programs
- Manage the Competitions Officer and deliver strategies to maximize participation in social and inter-college sporting competitions
- Coordinating the social and inter-college sporting competitions and manage the Sports officials and convenors for these events
- In liaison with the Campus Engagement Manager, develop and manage the student experience budget and reporting
- Collaborate and foster strong relationship with key student-centric university stakeholders.

**To be successful in the role you will have**:

- Have a minimum of 3 years in a similar role with tertiary qualifications in sport or leisure related industry
- First Aid and CPR qualifications
- Blue Card
- Ability to build effective relationships with high level of written and verbal communication
- Ability to lead and manage a large team, external activity providers, and volunteers.

**Work Perks**:

- A friendly work environment that produces amazing teamwork
- A commitment to work-life balance through a 35-hour working week and flexible arrangements to suit your lifestyle
- FREE access to all UQ Sport venues & FREE equipment hire
- FREE entry to Group Fitness programs
- Discounts on Individual Program Enrollments
- Great discounts on a range of food, beverage and retail items from UQ Sport outlets
- Access to fully subsidised income protection if working over 20 hours per week
- Birthday leave and extra paid days off between Christmas and New Year
- Paid Parental Leave
- 17.5% leave loading with options for $$ payout or extra leave
- Reimbursement of required qualification renewals (Ts &Cs Apply)
- Support & Resources plus extra discounts with Lifeworks our EAP provider
- Salary sacrifice and salary packaging options

**How to Apply**:
Applications will be reviewed as they are received.

UQ Sport is an equal employment opportunity provider. We pride ourselves on our inclusive and diverse workforce. We believe that embracing the differences and expertise in our employees makes us a stronger organization.

**Our Benefits**:
Round here, we’re all about building a bangin’ culture that encourages work-life balance, flexibility, wellbeing, and self-discovery.

We’re passionate about offering work perks that really matter - adaptable work arrangements, free health and fitness, better-than-the-norm entitlements, tailored learning opportunities, product discounts, and more
- Work-Life Balance
- Health & Wellbeing
- Learning & Development
- Fun Stuff & Free Stuff
- Lifestyle Perks

**Work-Life Balance**:
**Work-life balance**:

- 35 hour work week with flexible arrangements to suit your lifestyle
- Paid Parental Leave for both primary and secondary caregivers, with the option to receive half pay and extend your leave
- Additional paid leave between Christmas and New Year
- A day off for your Birthday

**Health & Wellbeing**:
**Health & Wellbeing**:

- FREE Gold (St Lucia) or All Access (Gatton) Membership for all employees, plus one (1) nominated additional person for permanent staff
- FREE professional, confidential coaching and support for you and your eligible family members through our Employee Assistance Program

**Learning & Development**:
**Learning

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