Community Lead

2 months ago


Sydney, Australia Hatch Full time

** This role is at WeWork (not for Hatch)**

Hatch is supporting WeWork to find a great Community Lead - Sydney to join their Business Operations and Strategy team. Hatch exists to level the playing field for people as they discover a career that’s right for them. We model this in our hiring process for our partners like WeWork.

**About the role at WeWork**

As a Community Lead, you are integral to the elevated member experience at your WeWork location. You will report to your building each day and will be responsible for ensuring we meet our members’ needs and maintain our WeWork global standards. In addition, you’ll ensure we deliver on our targets for an un-compromised member experience through curated events based on members’ interests, introducing members to each other for business opportunities, and creating a welcoming environment for members and their guests.

**Seniority**

**Junior** - A role for someone with some basic skills, good motivation and ability to learn. Typically 1-2 years of experience is required.

**Responsibilities**
- Process Management and Ongoing Improvement - Manage and improve organizational processes to minimize complexities and increase productivity
- Stakeholder Engagement - Partner with stakeholders to understand specifications, business requirements, and communicate insights
- Quality Assurance - Ensure processes, procedures and tools meet quality requirements set by the organization

**Strengths**
- Attention to detail - Accurately identifies and rectifies discrepancies or errors that exists in information and deliverables
- Collaboration - Works with others by being open, clear in communication and listening to achieve goals
- Written communication - Writes in a clear and structured format to convey information and ideas effectively to a target audience

Hatch exists to level the playing field for people as they discover a career that's right for them. We model this in our hiring process for our partners like WeWork.

We do not discriminate on the basis of gender identity, sexual orientation, cultural identity, disability, age, or any other non-merit factors. To put it simply, Hatch is for everyone.

**Salary**: $60,000.00 - $120,000.00 per year

Work Location: One location


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