Salesforce Functional Lead

2 weeks ago

Melbourne, Australia Movember Full time

Movember is the leading charity changing the face of men’s health globally, tackling mental health and suicide prevention, prostate cancer, testicular cancer.

In our mission to stop men dying too young, we’re seeking a passionate
**Sales Functional Lead** to join our

**About the role**
You will work with stakeholders to develop and implement CRM solutions that are fit for purpose. You will take ownership of various aspects of the overall solution, bringing new ideas and assisting in the strategic direction of the CRM. Importantly, you will work with the business to get a clear understanding of requirements and support the Salesforce team in all aspects of delivery of the CRM project.

This is a permanent full-time position with the opportunity to work flexibly, blending your work between home and our Richmond office.

**You’ll have the opportunity to**
- Consult with our global teams to understand and document their CRM needs, including data integration requirements, sales processes, and segmentation opportunities.
- Assist the technical implementation to ensure Salesforce is successfully implemented within the Movember environment, and best configured for our needs
- Work with the internal Insights team and our champion team to produce reports and dashboards.
- Assist all stages of the CRM delivery including definition and analysis, testing, implementation and migration.
- Assist the Salesforce implementation across the global team, including training, communication and rollout. Ensure there is a smooth transition to avoid business disruption.
- Provide strategic guidance and advice across all levels of the organisation and identify opportunities to maximise efficiency within our processes.

**For this role, you’ll need**
- 3 years+ Salesforce implementation experience, including a detailed understanding and proven experience in delivering Salesforce based projects.
- An expert knowledge of the Salesforce platform, ideally Salesforce accreditation, including a demonstrable understanding of key platform principles & product capabilities.
- To be a Salesforce Champion, educating the business to the benefits of adopting Salesforce.
- Experienced in gathering, documenting and communicating business requirements.
- Experience in providing input to strategic initiatives and ensuring the implementation can meet business expectations.
- Experienced in the transfer of Salesforce knowledge / training.
- Passionate about building something for the future in an organisation making a real difference in the world.

**Bonus points for**
- Previous experience in the NFP and/or health sector.

**Why Movember?**
- Flexible Working
- Employee social events
- Learning & development allowances/opportunities
- Great salary packaging
- Free Headspace subscription
- Relaxed dress code
- Fun and collaborative culture

Does this role sound up your alley? If so, we’d love to hear from you.

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