Junior Field Support Technician
4 days ago
DXC Technology is the world’s leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on change. DXC Technology serves nearly 6,000 private and public sector clients across 70 countries. The company’s technology independence, global talent and extensive partner alliance combine to deliver powerful next-generation IT services and solutions.
DXC Technology is looking for a Junior IT Field Technician looking to kick start their career in IT. You will gain extensive on-the-job experience working in a fast-paced customer environment to deliver modern troubleshooting solutions. We are looking for someone with a strong background in customer service and a can-do attitude to join our growing team.
**What you will be doing**:
- Providing troubleshooting support in a Techbar/ walk up centre scenario, providing on-the-spot solutions for a variety of hardware related issues for clients
- Stock room management including auditing of all devices.
- Refresh of old devices swapped with new devices on site.
- Provide Customer with overview of installation activity, site-specific information and access to appropriate contacts.
- Handle Customer-relation problems promptly and appropriately, provide guidance, escalate issues according to established procedures.
- Assist with storing deliveries and equipment
- Provide support to clients and staff in diagnosis and resolution of AV-related problems
- Ensure appropriate paperwork flow and work assignment
**What you will bring**:
- Ability to configure, evaluate, upgrade, repair, test and troubleshoot quickly under pressure
- Strong attention to detail and accuracy
- Customer-first attitude
- Ability to multitask
- Excellent verbal and written skills
- Ability to function in a fast-paced deadline-oriented environment
- Independent, self-motivated worker
- Excellent time management skills
- Ability to perform while under high-pressure situations.
- Good teamwork with peers and company personnel.
- Build great working relationships among colleagues and customers based on our customer Service Level Agreements (SLAs). When issues come up, your job is to respond them by either handling them, or by pulling in the proper associate, team member, or manager who can.
- Working knowledge of Microsoft 365, Microsoft Teams is preferred
**People Describe You As**:
- A fantastic communicator who does everything in your power to meet customers’ needs—someone who follows up to make sure you did the work right.
- A stickler for record-keeping. Which comes in handy when you’re asked to log all customer calls and activity,
- Someone looking to tackle an intense but rewarding role.
- An eager learner. Excited to expand knowledge and gain experience working with and supporting the latest technologies.
**Preferred Education and Experience**:
- Working experience supporting customers’ PC environments with an interest in learning more
- Relevant Vocation/ Diploma/ Associate Degree or relevant work experience is preferred
- Basic troubleshooting skills for PC software functions is advantageous.
- PC software functions
- Networking interfaces
- Windows, Office, Microsoft Teams/Skype for Business experience
**All applicants must be**:
**Australian Citizens or Australian Permanent Residents**
**Flexible to travel to other locations in the area if required**
DXC is committed to building better futures for our customers, colleagues, environment, and communities. We take care of each other and foster a culture of inclusion, belonging and corporate citizenship. We put this to action developing and implementing societal initiatives within our Social Impact Practice. #WeAreDXC
-
Junior Service Technician
7 months ago
Macquarie Park, Australia Demant Full time#LI-TS1 We have an exciting opportunity for a motivated Junior Service Technician. **Diatec** is part of **Demant**, a world-leading hearing healthcare group that offers solutions and services to help people with hearing loss connect and communicate with the world around them. **Diatec** provides specialist calibration, repair and support services for...
-
Junior Corrosion Technician
8 months ago
Regents Park, Australia Eptec Full time**About the Company** **Corrosion Control Engineering** **(A member of the Eptec Group) is Australasia’s largest corrosion prevention engineering company, utilising cathodic protection and material selection to protect buried or immersed metallic structures from corrosion. CCE specialise in the use of cathodic protection to safeguard buried or immersed...
-
Onsite Field Support Technician
7 months ago
Macquarie Park, Australia DXC Technology Full timeDXC Technology (NYSE:DXC) - where brilliant people embrace change and seize opportunities to advance their careers and amplify customer success. We are looking for **Field Support Technicians to provide onsite support.*** **NOTE: You must have**: - Australian Citizenship - Current driving license as some offsite support required in Sydney area - No work...
-
Apprentice Field Technician
6 months ago
Macquarie Park, Australia Convergint Full timeConvergint is looking for a full-time, enthusiastic, results driven and customer service-oriented Apprentice Security Technician to join our amazing culture. **Convergint - Who We Are** With 20-years of proven growth and exceptional performance, our mission is to be our customer’s best service provider. We realize the importance of diversity in achieving...
-
Field Support Technician
1 day ago
Macquarie Park, Australia DXC Technology Full timeJob Description DXC Technology is looking for an IT junior looking to kick start their career in IT. You will gain extensive on-the-job experience working in a fast-paced customer environment to deliver modern troubleshooting solutions. We are looking for someone with a strong background in customer service and a can-do attitude to join our growing...
-
Field Service Technician
6 months ago
Macquarie Park, Australia BD Full time**Job Description Summary**: The Field Service Technician role is to support our NSW based customers involving commissioning, fault diagnosis, repair and maintenance of BD PYXIS. This role will be required to support few servicing in Queensland and Canberra. **Primary Responsibilities**: - Ensuring that systems and maintenance schedules in designated area...
-
Field Support Technician
8 months ago
Kidman Park, Australia Fugro Full timeJob Description Fugro is the world’s leading Geo-data specialist, collecting and analysing comprehensive information about the Earth and the structures build upon it. Our purpose is to create a safe and liveable world and our ambition is to support our clients to achieve net zero carbon emissions, enable the development of sustainable infrastructure and...
-
Macquarie Park, Australia DXC Technology Full timeWe are seeking a Field Technical Support Representative to work with one of our clients in Sydney on a full-time basis. **_ Responsibilities:_** - Ensure high level Customer satisfaction by clarifying Customer needs and ensuring that they are met. - Handle Customer-relation problems promptly and appropriately, provide guidance, escalate issues according to...
-
Field Service Technician
2 months ago
Regents Park, Australia Oshkosh Corporation Full time**About JLG, an Oshkosh company** **JLG began in 1969, when our founder, John L. Grove set out to resolve growing safety concerns in the construction industry. Since then we have been committed to understanding the challenges and delivering innovative solutions to the access market. We partner with customers to provide quality equipment, training...
-
Field Technical Specialist
6 months ago
Macquarie Park, Australia Abbott Laboratories Full timeAn exciting opportunity has arisen for an experienced, enthusiastic and passionate **Field Technical Specialist **to support our **Cardiac Rhythm Management (CRM).** **This is a Sydney based role covering NSW and ACT**. Reporting to the Field Technical Services Area Manager, this position is responsible for providing the technical expertise and support to...
-
Technician - Field Service
7 months ago
Carole Park, Australia Cummins Full timeOur culture believes in _POWERING YOUR POTENTIAL_. We provide global opportunities to develop your career, make your community a better place and work with today’s most innovative thinkers to solve the world’s toughest problems. We believe in flexibility for you to explore your passions while making an impact through meaningful work within our inclusive...
-
Ict Support Technician
1 day ago
Macquarie Park, Australia HUBIFY COMMUNICATIONS PTY LTD Full time**Position Title** ICT Support Technician **Status** Full Time **Location Macquarie Park** **Salary** Sydney $55,000 **Shift** Monday to Friday - 38 hours per week some overtime may be required **Reports to** ICT Head of Operations **Practice/ Department/ Team** Managed Services **Key purpose of the team**: The Managed Services Practice...
-
Field Service Technician
7 months ago
Macquarie Park, Australia BD Philippines Full time**Be part of something bigger at BD.** Here, you’ll help us share our innovative solutions with more clinics, physicians, pharmacies and medical entities which will in turn benefit the health and well-being of people and patients all over the nation. It’s an exciting, challenging and rewarding role, but you’ll be working from a place of strength thanks...
-
Ewp Field Service Technician
4 days ago
Arndell Park, Australia Power Access Full time**Job description** Power Access is an Elevating Work Platform Company located in Western Sydney. Power Access prides itself with offering the highest levels of Customer Service and a position has become available for an experienced and qualified Field Service Technician. The technician is responsible for onsite servicing of equipment both PMP services...
-
Field Service Technician
7 months ago
Osborne Park, Australia ABB Full time**Field Service Technician**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...
-
Field Service Technician
7 months ago
Wetherill Park, Australia Australia Wide Personnel Full time**Field Service Technician / Compressors** - Are you looking for growth in your position & to be able to expand with the company? **About the company** Based in Wetherill Park near Sydney and with 160 years of experience, our client is a leading global provider of compressors, blowers, and vacuum pumps with people that have a passion for making a...
-
Ewp Field Service Technician
3 days ago
Arndell Park, Australia Power Access Full time**Job description** Power Access is an Elevating Work Platform Company located in Western Sydney. Power Access prides itself with offering the highest levels of Customer Service and a position has become available for an experienced and qualified Field Service Technician. The technician is responsible for onsite servicing of equipment both PMP services...
-
Field Service Technician
4 months ago
Wetherill Park, Australia Sika Full time**Company Description** Sika Australia is a well-established industry leader in the manufacturing of construction chemicals servicing Construction, Industry, Marine & Mining divisions across Australia. We are a Global Organisation with subsidiaries in over 100 countries around the world, we manufacture in over 400 factories with over 33,000 employees & an...
-
Field Service Technician
7 months ago
Wetherill Park, Australia Sika Full timeCompany Description Sika Australia is a well-established industry leader in the manufacturing of construction chemicals servicing Construction, Industry, Marine & Mining divisions across Australia. We are a Global Organisation with subsidiaries in over 100 countries around the world, we manufacture in over 400 factories with over 33,000 employees & an...
-
Field Technical Specialist
7 months ago
Macquarie Park, Australia Abbott Laboratories Full timeWelcome to Abbott! We’re glad you’re here. We create better, healthier lives every day at Abbott, and we invite you to be part our journey. **About us** Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and...