Learning & Development Specialist

3 weeks ago

Sunshine Coast, Australia Minor Hotels Full time

Company Description

Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.

Minor Hotels AU & NZ is a proud leader in strata titled accommodation management with numerous Hotels, Resorts and Residential Apartment buildings throughout Australia and New Zealand.

**Job Description**:
Join our Learning & Development team and bring your expertise to grow capability within our expanding team across Australia and New Zealand. Our team are are open-minded, down to earth and passionate about what they do. We are customer focused, results oriented, innovative, collaborative and focused on developing our people.

You will create training materials and develop training programs and whilst this role is specialised in content design and development, there is scope for training delivery and facilitation.

**Responsibilities Include**:

- Design and develop engaging, informational, and visually compelling learning content, including storyboarding, pre-production, recording and post-production (e.g., videos, facilitator guides, e-learning programs)
- Establish positive relationships and facilitate discussions with Subject Matters Experts across functions to identify learning needs, gather input, and develop learning solutions that are relevant, up to date and aligned with the organization’s goals.
- Develop learning pathways and curriculums for key positions including both on-line and facilitator-led programs using varied authoring tools.
- Establish ongoing data collection to measure impact, effectiveness, and ROI of learning and development initiatives, and create insights to drive continuous improvement.
- Establish and manage external vendor agreements where required.
- Manage learning design projects within timeline, scope, and budget requirements
- Review and revise existing learning content to ensure they are relevant and up to date.

**Qualifications**:

- At least 2 years of experience in a similar role, or in an Operations Manager/ Supervisor role (e.g., Housekeeping, Front Office, or F&B Manager)
- Experience in managing LMS platforms, preferably SAP, Successfactors
- Experience with video creation tools, editing, and script development with stakeholders.
- Must have experience in developing online or web-based training content delivery; knowledge of Articulate 360 'Rise would be ideal
- Excellent written, verbal, and interpersonal communication skills
- Ability to work with mínimal supervision and demonstrate strong time and project management skills.

Additional Information
**Join our positive and vibrant team and be rewarded with these team benefits**:

- Based in Brisbane CBD or Sunshine Coast Maroochydore
- Work from home and at the office. Work from home flexibility (WFH)
- Competitive salary
- 50% discounts on accommodation across all Minor Hotel brands in AUS and NZ
- Discount savings and cash back from over 400 popular retailers in Australia and New Zealand
- Discount when you visit any of our restaurants, cafes, bars and wellness retreats
- Discounts on 530 Minor hotels and F&B outlets across the globe
- 50% off The Coffee Club VIP membership
- Furniture, Australia Zoo, Medibank insurance discounts
- Secondments and promotion opportunities across Minor Hotel globally
- Career progression & education assistance
- Additional paid leave including Birthday and Study leave
- Wellbeing programs (Uprise)
- Reward & Recognition programs
- Team member referral program

Joining Minor means you become a partner in a diverse, expanding global organization with limitless opportunities to thrive and achieve. Minor International includes three key business units: Minor Hotels, Minor Food, and Minor Lifestyle. With a team of over 66,000 and operating over 60 countries Minor International is one of the fastest growing hospitality, restaurant and lifestyle companies in the Asia Pacific Region.

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