Learning & Development Manager

3 weeks ago


Sunshine Coast, Australia Youi Pty Ltd Full time

**Learning & Development Manager**

At Youi, we don't believe in conforming to the status quo. We're not your typical insurance company - and that goes for our approach to both selling insurance and hiring our team. With over 1,800 employees, we have ambitious goals to keep growing and continue delivering awesome insurance solutions across new products and distribution channels. We pride ourselves on our diversity and individuality, both among our employees and the customers we serve. We believe that it is the unique combination of skills, perspectives, and experiences of our people that makes us truly stand out. Our company values reflect this - we are a dynamic, human-focused, honest, and passionate team who is dedicated to providing awesome service to our customers. We recognise and value the contributions of each team member to our culture and success. At Youi, we're not afraid to be different, and we're looking for people who share our values and want to be part of a team that is making a difference in the insurance industry.

**About the role**

We are looking for a highly motivated Learning & Development Manager to join our People & Culture (P&C) team. The role will oversee the creation and delivery of meaningful learning experiences across digital and instructor led learning interventions.

You must have the talent to engage an audience across all levels of the organisation, be passionate about driving Youi’s learning culture, and connect your team to the P&C and business strategy. When you aren’t coaching the team, you will spend your time partnering with key functional leaders to understand their capability gaps and helping them to find practical solutions to bridge them.

The role forms part of the broader P&C team that can be described as fun, collaborative, high-functioning and who have a genuine desire to ensure that our client groups are served well.

**About you**

We’re looking for:

- Demonstrated experience leading teams and proven track record of developing others through both coaching & training (min. 3 years as a general indicator)
- The ability to hit the ground running and build strong relationships across all areas of the business and with the wider P&C function
- Collaborative working nature as you will regularly work with the broader P&C team and wider business to deliver outcomes
- Excellent interpersonal communication skills
- A positive and team player attitude
- Someone who is service orientated, professional and flexible
- Experience/qualifications in training

Nice to have / Preferred:

- Understanding of General Insurance Industry
- Qualifications in Education, Adult Learning, Training & Assessment or similar
- Experience facilitating leadership programs
- Experience with digital learning systems

**The Youi Difference**

We are well known for having one of the best company cultures in Australia and this extends to the People & Culture team, how we interact with each other, and with the broader business. Whether it is chatting to our CEO in the elevator (who favours shorts and a T-shirt) or sharing your favourite camping spots with a colleague whilst waiting for your haircut or massage at The Hub at HQ, everyone is warm, friendly, and approachable and you will love getting to know the talented people that call Youi home.

We live and breathe our “Human” values and embrace flexible working. We have team members who work remotely and on different schedules, designed to suit their needs with a focus on employee wellbeing. We believe when you are feeling your best, you will do your best work and that means awesome outcomes for our customers and our community.

**How to apply**

No agencies thanks, we have this one covered.



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