Head of Fraud Risk Management

2 weeks ago

Brisbane, Australia Bank of Queensland Full time

**About the Role**
As our Head of Fraud Risk Management, you’ll join at team that is the cornerstone of our commitment to safeguarding our customers and communities. In this newly created role, you will lead the charge in the fight against fraud, scams, and financial crime. You will establish and lead the Fraud Centre of Excellence, including internal fraud, ensuring comprehensive risk identification and mitigation.

Your responsibilities will include developing and implementing fraud prevention strategies and controls to minimize financial losses and protect the bank's reputation. You will support and drive the BOQ Group strategy for fraud risk across all classes, setting out future needs and capabilities.

You will create frameworks based on contemporary research to continuously improve fraud prevention measures whilst collaborating with cross-functional teams, including Tech, Legal, and Compliance, to ensure a coordinated approach to fraud prevention and response. You will get involved with analysing fraud-related data to identify root causes and recommend improvements to strengthen fraud prevention capabilities. And of course, records You’ll maintain accurate records of fraud incidents and provide regular updates to senior management on fraud trends, risks, and mitigation efforts.
**About you**
We're looking for a strategic leader with a relentless focus on customer outcomes and a champion of a customer-first approach. You’ll join us with a strong knowledge and understanding of fraud detection and prevention techniques, including AI and advanced analytics. Coming armed with a deep understanding of crypto-assets and connected payments, you seek out the risks as they present to financial services and act

Leading a team comes naturally to you, where you pride yourself not just on growing and coaching teams, but your proven leadership will showcase how you foster a strong risk culture across teams, ensuring compliance and timely investigations.

Experience-wise we are seeking a professional accredited in financial crime and fraud investigations, along with proven tenure in a similar Senior or Head of role, within finance and banking sector - that’s right, your senior experience and knowledge of strategies to mitigate fraud and scam risk will be instrumental in defining and operationalizing the fraud risk strategy for the BOQ Group. Your expertise will enhance our fraud detection and prevention capabilities, directly contributing to the safety and trust of our customers.

BOQ Group people are easy to spot. They're smart, energetic, full of ideas and passionate about what they do. If this sounds like you and you're looking to join a collaborative team, working across multi-brand streams, we'd love to chat
**About Us**
BOQ Group is a truly unique group of challenger brands with a purpose - to provide a genuine alternative to Australian financial services for customers and employees.

Our family of brands (Bank of Queensland (BOQ), ME Bank, Virgin Money Australia, BOQ Specialist), each come with their own defined customer audience and brand personality, but share one goal - to build social capital through banking. That’s creating trust with customers, exploring staff potential and believing that tiny gestures and big ideas can change the world for communities.

BOQ Group’s inclusive vision is to foster a workspace that values and leverages difference and creates new possibilities, a place where our people feel confident to bring their best selves to work every day. We embrace difference and believe that our workforce should reflect the customers and communities that we serve.

Since 2021, BOQ Group is recognised as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA).

In 2023, we successfully implemented an innovative Reconciliation Plan, driving positive change and promoting inclusivity across BOQ Group.
**Our Perks**
- Flexible working arrangements
- Discounted financial products
- Salary sacrificing options
- Paid parental leave with no minimum
- Purchase annual leave
- Discounted private health insurance plan
- Employee Assistance Program (EAP)
- Access to employee network groups focused on First Nations Reconciliation, LGBTQIA+, Multicultural, Gender, Early Careers and accessibility
- BOQ Group is a member of Pride in Diversity and a participating organisation in the Australian Workplace Equality Index

**How to Apply**

BOQ Group is committed to diversity and an inclusive workforce. Aboriginal and Torres Strait Islander People are encouraged to apply.

We celebrate, value and include people of all backgrounds, gender and expressions, sexualities, cultures, bodies and abilities. When you apply, you are welcome to tell us the pronouns you use and please let us know any reasonable adjustments you may need during the interview process.

If you are successful for a role with BOQ Group, it is a condition of employment that background screening is completed to

  • Aps6 - Fraud Investigator, Assurance, Integrity

    2 days ago

    Brisbane, Australia Australian Department of Infrastructure and Regional Development Full time

    **Contact Officer**: **Closing Date**: 11.59pm AEST, Thursday 30 May 2024 **Our Department Values** Our values set the direction for what it means to work in our department. They inform the standard and expectations of behaviours, skills and capabilities and the attributes we currently have, will continually work to achieve and develop, and that we use to...

  • Fraud Analyst

    7 days ago

    Brisbane, Australia Macquarie Group Limited Full time

    Take on a new challenge within our Fraud Prevention Team (FPT) who are passionate about reviewing, analysing and verifying transactions with a key focus on fraud prevention and detection. As a member of our Fraud Prevention Team you will be responsible for protecting client funds across our Banking and Financial Services products and providing a seamless...

  • Fraud Officer

    4 weeks ago

    Brisbane, Australia HOBAN Recruitment Full time

    HOBAN are sourcing an experienced Fraud Investigator to join our client, who is a federal government agency. The Fraud Intelligence and Investigations Branch detects and responds to internal and external payment fraud against the Scheme. The key function of the Fraud Investigation team is to prevent, deter, detect, and respond to acts of fraud committed...

  • Fraud Investigator

    4 weeks ago

    Brisbane, Australia HOBAN Recruitment Full time

    HOBAN are sourcing an experienced Fraud Investigator to join our client, who is a federal government agency. The Fraud Intelligence and Investigations Branch detects and responds to internal and external payment fraud against the Scheme. The key function of the Fraud Investigation team is to prevent, deter, detect, and respond to acts of fraud committed...

  • Integrity and Risk Officer

    4 weeks ago

    Brisbane, Australia The National Anti-Corruption Commission (NACC) Full time

    Classification: APS Level 6 - Location: Brisbane, Canberra or Melbourne - Salary: $86,097 - $98,904 plus service allowance The National Anti-Corruption Commission The National Anti-Corruption Commission enhances integrity in the Commonwealth public sector by deterring, detecting and preventing corrupt conduct involving Commonwealth public officials. It...

  • Principal Risk Advisor

    4 weeks ago

    Brisbane, Australia u&u Recruitment Partners Full time

    A07 Principal Risk Advisor The role will provide significant contribution to policy and procedure development and maintenance and will coordinate cyclical reviews to fulfil departmental management/reporting requirements, including quarterly reporting, advice and analysis provided to the Audit and Risk Management Committee Key Responsibilities Develop and...

  • Card Fraud Payment Disputes Officer

    5 days ago

    Brisbane, Australia Great Southern Bank Full time

    As the Card Fraud Officer, you will play an integral part in the investigation and response to Card Fraud impacting our customers. Reporting to the Financial Crime Manager, Fraud you will be part of a collaborative and high performing team who have a genuine passion for helping our customers and the business with card fraud events. You will be responsible...

  • Client Support Officer

    4 weeks ago

    Brisbane, Australia Risk & Security Management Full time

    **Risk & Security Management** are seeking a dedicated and organised Client Support Officer to join our professional staff on a full-time basis, managing a designated portfolio of responsibilities. **Duties & tasks**: - Coordinate field agents to ensure files are actioned according to internal and external guidelines & procedure, and in accordance with...

  • Quality Assurance and Risk Management

    7 days ago

    Brisbane, Australia Department of Employment and Workplace Relations Full time

    APS Level 6 - Brisbane, QLD; Canberra, ACT; Adelaide, SA; Perth, WA; Melbourne, VIC; Sydney, NSW. - $94,332 - $103,731 **About the Department of Employment and Workplace Relations** We enable access to quality skills, training and employment services to support Australians find secure work in fair, productive and safe workplaces - supporting individuals and...

  • Advisor (Reporting and Risk)

    4 weeks ago

    Brisbane, Australia Transport and Main Roads Full time

    **Accountabilities include**: - Coordinate divisional corporate measure reporting activities, including the annual review of measure definitions and the quarterly reporting of measure results to Senior Management to assist the monitoring of performance and ensure legislative reporting requirements are met. Coordinate division-wide input to departmental...

  • Manager Risk

    4 weeks ago

    Brisbane, Australia Bank of Queensland Full time

    **About the Role** The purpose of the Risk Analyst role is to support and provide guidance to Retail and Business Bank teams on adherence to the Operational Risk Framework. The role specifically focuses on the identification, reporting, assessment, mitigation and management of non-financial risks, controls, issues, and incidents. Key Responsibilities: -...

  • Aps5 & Aps6 Internal Fraud Investigators

    4 weeks ago

    Brisbane Central Business District, Australia Chandler Macleod Full time

    **About the client**: Analysing and Investigation will be the primary focus of your new role, using strong communication and negotiation skills in solving simple through to complex projects successfully. A great opportunity for experienced Fraud Investigators and Analysts to undertake activities and tasks using available information where options are not...

  • Principal Governance Officer

    4 weeks ago

    Brisbane, Australia Queensland Health Full time

    West Moreton Health has the highest population growth in Queensland with the population across Somerset, Scenic Rim, Lockyer Valley and Ipswich expected to almost double to more than 588,000 by 2036. As the West Moreton community expands, we are committed to transforming and optimising our care through service redesign, research and innovation. This is an...

  • Senior Risk

    4 weeks ago

    Brisbane, Australia Perigon Group Full time

    Our client is a well-known infrastructure organisation at the forefront of their industry. As a result of considerable investment, they are experiencing strategic growth through acquisitions and focusing on investing and diversifying assets to thrive into the future.This organisation is an established leader in their industry and a highly respected...

  • Risk Analyst

    5 days ago

    Brisbane, Australia Australian Agricultural Company Full time

    Posted: 25/08/2023 Closing Date: 22/09/2023 Job Type: Permanent - Full Time Location: Brisbane Job Category: Accounting The Australian Agricultural Company (AACo) is Australia’s largest integrated cattle and beef producer, specialising in grass fed, grain fed, and Wagyu beef production. Established back in 1824, we’ve been doing this a while - in...

  • Head, School of Management

    7 days ago

    Brisbane, Australia Queensland University of Technology Full time

    An attractive salary package will be negotiated. - Fixed-term, full-time - Gardens Point **Who are we looking for?** As the Head, School of Management you'll be empowered to provide strategic and innovative leadership. You will work closely with the Executive Dean to ensure the growth and sustainability of the School, aligning it with the Faculty's and...

  • Global Risk Management Senior Specialist

    1 week ago

    Brisbane, Australia Thiess Full time

    Make your mark with Thiess Everyday, all around the world, Thiess supports and celebrates our people. We recognise talent and reward transparency. We champion diversity and embrace change. Join us. Hone your skills and develop new ones. Take on big challenges and grow, through mentorship, collaboration and empowerment. Thiess is the place to make...

  • Quality Control Analyst

    2 weeks ago

    Brisbane, Australia Bank of Queensland Full time

    **About the Role** The Quality Control function have responsibility for ongoing monitoring of the fulfilment of all FCO duties by bank employees. This implies assessment of AML/CTF functions and reporting of main compliance failures to the board and/or senior management. As the Financial Crimes Operations Quality Control Analyst, you will be accountable on...

  • Third Party and Operational Risk Partner

    4 weeks ago

    Brisbane, Australia Bank of Queensland Full time

    **About the Role** An exciting opportunity to join BOQ Group (which includes Bank of Queensland, Virgin Money Australia and ME Bank) as a Third Party and Operational Risk Partner during our digital transformation journey on a permanent basis. By joining the digital bank of the future, you will be able to make a difference with integrity and empathy by...

  • Risk Executive Regional and Agribusiness Banking

    4 weeks ago

    Brisbane, Australia Commonwealth Bank of Australia Full time

    Risk Executive Regional and Agribusiness Banking **Do work that matters**: Commonwealth Bank is made up of amazing people like you. Individuals with different experiences and backgrounds, who together we can achieve big things. From the west coast to the east coast, in our branches and our head office, our brilliant culture is made by us. We're passionate...