Program Manager, Transportation, 3p Trans

3 weeks ago

Sydney, Australia Amzn Commercial Srvcs Pty Ltd Full time

3+ years of program or project management experience
- 3+ years of working cross functionally with tech and non-tech teams experience
- Bachelor's degree
- Experience defining program requirements and using data and metrics to determine improvements

**Responsibilities**:

- Oversee and improve aspects of last-mile transportation carrier management including but not limited to operations excellence, performance management, escalations, carrier relationship and contract negotiations.
- Identify, analyse, review and lead network improvement initiatives for existing and new logistics solutions with cross-functional stakeholders optimising for capacity, quality, speed, delivery experience, concessions and cost over the long term.
- Generate and review relevant and actionable transportation metrics, driving improvements and automation over time.
- Prepare and lead operations calls, business reviews, and customer service workshops as needed.
- Coordinate and communicate transportation planning and forecasts with carriers to ensure sufficient capacity.
- Support both daily operational activities and large, complex and cross-functional projects.
- Work with internal and external stakeholders to improve customer experience in Last Mile

Skills and Abilities
- Ability to drive strong cross-functional engagement with both internal and external teams.
- Track-record of delivering end-to-end projects autonomously, working through many obstacles along the way.
- Capacity to write well-reasoned and data-driven proposals, performing own data analysis as necessary.
- Owns responsibility for organization’s success, thinking and acting beyond immediate team or area of focus.
- 3+ years of driving end to end delivery, and communicating results to senior leadership experience
- 3+ years of driving process improvements experience

Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE statement:
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.

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