Learning Experience Designer

3 months ago

Sydney, Australia Westpac Group Full time

**How will I help?**

**Key Responsibilities**:

- Create and curate diverse learning solutions to create immersive and engaging learning experiences
- Conduct research to understand the problem, opportunity or challenge, learners environment, needs, motivations and preferences
- Ensure accessibility and inclusivity in learning experiences for all learners
- Design, develop and maintain multimodal learning solutions, assessments, feedback loops, learning hubs, and performance support resources
- Analyse learning data to iteratively improve learning experiences and impact
- Create interactive storyboards and prototypes to communicate the learning journey and engage stakeholders
- Continuously learn and stay updated on emerging trends in Learning Experience Design

**What’s in it for me?**

You’ll play a significant part of the future of a business that has been around for over 200 years. Our purpose is to create better futures together. So, we’ll back you in the development of your career, internal career prospects, and flexible working. You’ll also keep learning to grow your career, backed by a fantastic team of people with a can-do, supportive structure. Whatever shape your family takes, we offer generous paid and unpaid parental leave for your nominated primary and support carers. This includes leave to organise adoptions, surrogacy, and foster care arrangements. And we continue to pay your super contributions while you take all the time you need to get your new family settled.

**What do I need?**
- 5+ years of experience in designing learning solutions, with hands-on proficiency in Articulate 360 (Storyline, Rise), Camtasia, Adobe Creative Cloud, and Microsoft 365.
- Experience with SharePoint (desirable).
- Cert IV in Training and Assessment and a bachelor’s degree in Instructional Design, Educational Technology, or a related field (desirable).
- Experience across multiple industries, including Professional and Financial services (desirable).
- Proven ability to establish and maintain relationships with SMEs.
- Expertise in UX design, instructional design, adult learning principles, and multimedia development.
- Proficient in design thinking methodologies, user research, and data analysis.
- Strong skills in stakeholder management, communication, collaboration, and facilitation of design workshops.
- Knowledge of emerging technologies like AI and adaptive learning.
- Passion for continuous improvement, creativity, and adapting to change.

**What’s it like to work there?**

We are a collaborative team of passionate people with a shared ambition to make a difference for our customers, our communities and each other. At Westpac, making a difference means creating impact, unlocking our own and each other’s passions, and transformative success stories to create better futures together.

As well as competitive remuneration and a great culture, joining the Westpac family gives you access to a wide range of employee benefits to help you manage your priorities - whether that means family life, work/life balance, ambition to grow or all the little perks in between.

We’ll empower you to shape your career path. Through personalised upskilling, mentoring, and training opportunities, you’re in control of where you start and how you’ll grow.

As an equal opportunity employer, we are proud to have created a culture and work environment that values diversity and flexibility - and champions inclusion.

Hear from some of our people and their experiences working with us.

**How do I apply?**

Start here. Just click on the **APPLY **or **APPLY NOW **button.

**Do you need reasonable adjustments during the recruitment process?

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