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Network Officer
2 days ago
Join Our Team at CITEC Integration and Enabling Technologies
Are you ready to be part of a team that leads the way in ICT asset design, procurement, and management? Look no further CITEC Integration and Enabling Technologies is at the forefront of providing essential ICT services for the Queensland Government, including data centers, networks, and cyber security solutions.
**About Us**:
CITEC Integration and Enabling Technologies is dedicated to providing top-tier ICT services to the Queensland Government. Our services encompass data centers, networks, compute and storage infrastructure, and ancillary services, ensuring the smooth operation of essential government functions. Additionally, our Connectivity Services division delivers operational support, project delivery, and consultancy services for communication networks, both within CITEC and for our valued customers.
**What We Offer**:
Exciting career opportunities in a dynamic and innovative environment
Exposure to cutting-edge projects and technologies
24/7 operational support to meet the diverse needs of our clients
Work at various client sites, providing valuable hands-on experience
Utilization of automated tools and on-call roster to support after-hours commitments
**Position**: Network Officer - NOC Team
As a Network Officer within our NOC team, you'll play a vital role in ensuring the reliability and efficiency of our network infrastructure. Your responsibilities will include:
Providing first-level operational support in networks and associated services
Performing initial incident investigations and problem analyses for service outages
Maintaining and supporting equipment within wide and local area network infrastructure
Executing network changes and coordinating tasks with senior connectivity staff
Actioning client requests for bandwidth upgrades and coordinating technical resources
Adhering to ITIL standards, procedures, and documentation requirements
Performing on-call duties and out-of-hours work to meet CITEC's business commitments
Working at client sites as required to provide onsite support
**How to Apply**:
CITEC Integration and Enabling Technologies is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
**Job Ad Reference**: QLD/562323/24
**Closing Date**: Monday, 20th May 2024This work is licensed under a Creative Commons Attribution 3.0 Australia License.
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