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Showroom Sales Representative and Interiors Leader

2 months ago

Melbourne, Australia Bespoke Career Management Full time

**Sector**:Architectural and Interior products
- **Job Ref**:61163

**About this role**:
In leading the showroom, the function of the showroom leader is to ensure the smooth operations, a high-performing & engaged showroom team, and the maintenance of the highest possible standards for the brand.

In leading the interiors practice, your role is focused on the delivery of interiors consultations by yourself and by your team, and providing feedback into the Interiors consultation process to help shape it and grow it into the future.

You will need to ensure that their teams are empowered with the tools they need to be successful brand ambassadors and are armed with up-to-date product and operational knowledge.

This is achieved through mastery of processes and providing frequent feedback and training for all team members.

**Key Responsibilities**
- Take ownership of all showroom operations, your staff, and the showroom environment Work with other store leaders, and broader leadership team, to identify areas for improvement for store operations Ensure team members are always up-to-date with any operational changes of the business Perform monthly care product stocktake and ordering Identify opportunities for projects for team members to engage with in down-time in store Ensure focus is retained on core responsibilities over additional projects Remain flexible to additional activities that arise under the overall remit of store leadership Ensure store is appropriately staffed at all times Provide ongoing support for team members though continuous training & constructive feedback Drive company values by being an ambassador for our company culture Coach team members on achieving goals and developing necessary skills by offering feedback and demonstrating the desired skills and expected work ethic
- Hours required: 38 hours per week. At least 1 weekend day per week, variable based on roster

**Skills and Experience**:

- Experience in managing a small team
- Background in furniture or design is preferred
- A great attitude, willingness to learn and can-do approach
- Strong stakeholder management skills
- Strong customer service skills
- Strong attention to detail
- The ability to work alone and to take initiative
- A strong team player and can-do attitude
- A passion for interior design
- Comfort with sales techniques like cross-selling and upselling

**Benefits and Culture**:

- Inspiring work environment
- Great Church Street Richmond location
- We truly appreciate the strengths and contributions of others, as we aim to stay humble at all times with respect and gratitude for our fellow teammates.

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