Engineering Manager

**About Us**

Greenstone is a leader in the sales and distribution of insurance products under a portfolio of credible owned and white-labelled brands. Brands include Real Insurance, RSPCA Pet Insurance, Guardian, Australian Seniors Insurance Agency and Choosi. We aim to make a positive difference in people's lives by providing quality solutions that help people protect the things closest to them.

**Engineering Manager (Platform Engineering)**

**Full-Time Permanent Opportunity**

The Engineering Manager (Platform Engineering) is a key people and technical leader responsible for leading a team of Engineers in pursuit of the team's mission - enabling development teams to rapidly build, deliver and operate high quality products through the provision of tooling, automation and expertise. They play a crucial role in ensuring the successful delivery of high-quality software solutions while fostering a culture of accountability, Technical and Operational Excellence.

Engineering Managers partner closely with a Product Manager to set the direction for the team and drive the delivery outcomes. They have a strong technical background and are not afraid to roll up their sleeves on delivery tasks when required to help the team achieve its goals. Their focus, however, is on people, technical, and delivery leadership as well as the health and availability of the production systems.

Engineering Managers are responsible for team health and the performance and growth of the Engineers within it. They uplift capability through coaching, mentoring and hiring to ensure the team is well placed to tackle the unique challenges within their domain. They foster collaboration and alignment within and across teams to achieve organisational objectives. They typically become Subject Matter Experts for their domain.

**What are we looking for?**

**Technical**:

- 7+ years of experience in software engineering, with at least 1 year in a leadership or management role tackling people, operational excellence and delivery challenges.
- Strong technical background with expertise in modern software development practices, tools, and technologies. Ideally experience with a variety of technology stacks and programming languages.
- Proven track record of successfully delivering complex software projects on time and within scope.
- Familiarity with cloud-native technologies and architectures (e.g., AWS, microservices) is a plus.
- Good understanding of database technologies.
- Experience working with various tools to design, orchestrate, test, build, release & monitor your work.
- Tertiary qualifications in Computer Science, Engineering, or related field (or equivalent work experience).

**Ways of Working**:

- Strong collaboration skills, with the ability to work effectively in cross-functional teams.
- Experience with Agile development methodologies and processes, e.g. Scrum, Kanban.
- Experience with employing Extreme Programming (XP) practices such as TDD and pair programming.
- Knowledge of DevOps practices and tools.
- Prior involvement with production support / incident response beneficial.
- Knowledge of good Application Security practices.

**Attributes**:

- Excellent leadership, communication, and interpersonal skills, with the ability to inspire and motivate a team.
- Experience with performance management, including setting goals, providing feedback, and conducting performance reviews.
- Strong problem-solving skills and the ability to make sound technical and operational decisions.
- Embrace customer-first thinking and strive to balance technical priorities with pace of delivery
- Ability to collaborate with stakeholders to understand user needs and meet them through well designed solutions.
- Experienced and articulate communicator, able to hear and align diverse perspectives
- Enthusiastic about supporting and growing others

**Our Promise to Our People**

We are passionate about our core values of Customer First, We Care, One Team, and Results Driven, which define how we approach our work. We recognise that our colleagues are the key to our success. That's why you can expect to be rewarded for the hard work you put in through job satisfaction, career development and the fantastic range of benefits we offer:

- Fantastic employee benefits including flexi days, flexible working, annual $1200 travel/parking allowance & more
- State of the art building facilities including a dedicated & subsidised on-site company café (weekly free lunch) & on-site gym
- Health & well-being initiatives and programs
- Opportunity to take part in in-house leadership & emotional intelligence workshops
- Quarterly award functions and a grand annual conference to recognise our people
- Retail discounts e.g. movie tickets, live shows + moreMorsl market (a fully automated self-serve, food and drink marketplace with a wide variety of meals, snacks and drinks)

**Location**

Great central location in Norwest Business Park, Norwest, only a short walk from Nor