Experienced Field Service Technician

4 months ago

Brisbane, Australia iDA Australia Full time

We are looking for **Service Technician** in Brisbane

You will drive to clients to handle initial installation, provide training to operators and fix technical problem. Technical training specific to the company’s products will be provided.

If you have experiences as a service tech for printers, please send your CV today
- **Duties include**:

- Providing high level technical on-site support for the company/Mimaki products in the region as assigned;
- Resolving issues relating to software, hardware and configuration;
- Effectively analyzing issues and collecting necessary data to resolve support service requests;
- Working closely with other Service Technicians to resolve customer issues;
- Maintaining and keeping updated customers’ issues in a call tracking database;
- Participating in conference calls as necessary to resolve customers’ issues;
- Accomplishing department and organization mission by completing related results as necessary; and
- Other duties as directed by the Employer from time to time.

**Requirements**:

- Own your car and have driver’s license
- Educational background in mechanical engineering or electrical engineering

[Agency Info]

World Mode Holdings Group is a leading recruitment consultancy business in Japan that specializes　in fashion retail. WMH Group has the largest market share of fashion retail job placements in Japan, with over 1,000 clients in the fashion industry.

iDA Australia is a subsidiary of WMH Group, established in Sep 2018.

**Salary**: $63,000.00 - $73,000.00 per year

Schedule:

- Monday to Friday

Application Question(s):

- Are you authorized to work permanently in Australia?
- Do you have Educational background in mechanical engineering or electrical engineering?

**Experience**:

- Technical support: 1 year (required)

Licence/Certification:

- Driver License and Have your own car (required)

Work Location: In person

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