Manager Premiums and Markets

3 weeks ago

Sydney, Australia NSW Government -Department of Customer Service Full time

The State Insurance Regulatory Authority (SIRA) is looking for a Manager Workers Compensation and Home Building Compensation Regulation (WHBCR), to join our Premiums and Markets team

**Benefits**:

- Fantastic temporary clerk grade 11/12 opportunity.
- Salary range: $134,411 - $ 155,445 base per annum plus employer’s contribution to superannuation and annual leave loading.
- 35 hrs per week, genuinely flexible, hybrid work arrangements
- State of the art offices.
- Wellbeing programs and resources available.
- Excellent career development and learning development opportunities.

**About Us**:
This is an exciting opportunity to work in our State Insurance Regulatory Authority (SIRA) who regulates three statutory insurance schemes in NSW. This role sits more specifically in the Premiums and Markets team responsible for the regulation of pricing and market practices and prudential regulation of Workers Compensation and Home Building Compensation schemes in NSW.

We focus on financial support and the treatment people need to recover from injury so they can return to their usual activities. Our key objectives are customer choice and affordability and the effective management and sustainability of the insurance schemes we regulate.

Understand more about SIRA - here.

**About the role**:
This exciting role involves leading a small team of specialists and will be reporting to the Director Premiums and Markets.

You will work very closely with the Executive Director and will gain broader exposure across a wide range of stakeholders; senior executives within SIRA and the broader NSW Government and across the insurance sector.

**Key responsibilities for the role include**:

- Drive stakeholder engagement and operational direction to ensure services align with business and divisional objectives.
- Provide advice, coach, manage and mentor team members to build knowledge and capability.
- Monitor and analyse scheme risk, to proactively identify trends and develop insights from data to address and mitigate performance issues and identify opportunities for improvement.
- Provide technical expertise and input to support other regulatory and supervisory functions to develop and implement policies and strategies to improve organisational outcome.

**About you**:

- Strong knowledge of personal injury schemes and an excellent understanding of the insurance value chain.
- Ability to flex the skill set and approach from big picture, strategic focus, to detailed technical and operational aspects.
- Experienced leader who will mentor and engage their team while driving a great employee experience.
- Analytical thinker who can think outside the box to solve complex problems.
- Excellent communicator who can adjust their style to suit a variety of audiences.
- Thrives around people, working towards collaborative relationships with internal and external stakeholders.
- Expertise/exposure to financial analysis highly regarded.
- Experience in regulation is an advantage.

If you want to be part of this forward thinking, innovative team that thrive in challenging the status quo, we would love to hear from you

**What we need from you**:
A talent pool may be created from this recruitment process to fill future ongoing and temporary opportunities.

Salary Grade 11/12, with the base salary for this role starting at $134411 base plus superannuation

**Working at Department of Customer Service**

The Department of Customer Service (DCS) is a great place to work Our values of accountability, trust, service, and integrity drive our initiatives and culture. We support innovative programs in areas as broad as digital government, consumer protection and major public works. We are an inclusive organisation that celebrates diversity and flexible work practices and believe our people are our greatest asset.

Visit our Careers site to find out what it means to work for us.

**You Belong Here**

We are committed to diversity, inclusion, and new ways of working.

We have 8 million+ reasons to care and want our employees to represent the communities that we serve.

You can view our full diversity and inclusion statement here.

**For more information, please visit**

Information on some of the different types of disabilities

Information on adjustments available for the recruitment process

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