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Customer Relationship Manager

2 months ago

Sydney, Australia Sanitarium Health & Wellbeing Full time

**The role**:
The Client Relationship Manager is initially a sole contributor responsible for driving the successful growth of start up business and implementing the growth strategy.
In year one the primary objective will be to leverage established customers to secure high quality Customer wins, whilst training a sales force to optimise new business opportunities and new distribution channels.

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Key responsibilities for the role include: *
- Develop and drive the sales footprint in the established territory - supporting plans to deliver the required growth.
- Become a key contributor to the sales and business plans establishing the business as a strategic, long term partner.
- Deliver the assigned sales targets
- Develop the portfolio using available internal and external resources, supporting account management teams to increase revenue opportunities
- Take full responsibility for accurate sales forecasting for the territory.
- Assist with coordination of proposals, app and product demonstrations, legal contracts and software mobilisation and ensure Customer satisfaction.
- Deepen and broaden the customer network, identifying new contacts including c-level and senior business stakeholders
- Maintain continuity and up-to-date knowledge of the service offering, industry trends, technical developments, and governmental regulations that affect target markets.

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- Minimum 3 + years experience delivery of sales target in a new business
- Demonstrated experience selling enterprise, healthcare and/or SaaS solutions.
- Demonstrated experience selling at the C-Suite level.
- A well-developed consultative selling style
- People-oriented professional with strong relationship building skills and a proven track record of growing a sales territory through a channel partner and direct.
- Demonstrated success in understanding the Value Based sales cycle (Discovery to Close).
- Critical thinker who is curious, able to ask questions and challenge with strong creative problem solving skills.
- People-oriented professional with strong relationship building skills and a proven track record of growing a territory.
- Excellent communication skills, both written and verbally.

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Benefits: *
- Enjoy the flexibility to collaborate face-to-face and work from home with your team in our modern offices in North Sydney.
- This role offers autonomy for a highly skilled manager to be at the forefront of this exciting joint venture
- Salary packaging opportunities are available.

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About Us: *
Vitality Works is a Sanitarium company, established to provide industry leading programs and services in workplace health. Vitality Works offers our Australian and New Zealand clients the full spectrum of workplace health solutions from Injury prevention & health promotion, Mental health & wellbeing, Strategic health & safety consulting and Vaccinations & testing. Vitality Works' goal is to cultivate Healthy People and Thriving businesses.
Our team has a great passion for making a positive difference to the health and wellbeing of our communities. We are proud of our achievements, our history and what we have to offer for an exciting future. We are an organisation driven by our mission and values. If you share our passion for what we do, our products and can respect our Christian based principles this is a great opportunity.

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