Last Mile Specialis

3 weeks ago

Hawthorn East, Australia Coles Supermarkets Full time

We’ve been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with 120,000 team members and a portfolio of iconic brands. At Coles Group, you’ll not only get to make a difference to millions of Aussie lives—you’ll also get to see your impact.

**Last Mile Specialist (115880)**:
Want to discover opportunities that challenge you? Connect to a career that can take you places? Inspire millions of Australians to lead healthier, happier lives? eCommerce is where you’ll find the freedom, support, and inspiration to do all that and more. We’re the team at the heart of our digital transformation - the ones creating the unified experiences and inclusive services our customers want and need. Open. Innovative. Accessibility-obsessed.

It’s our eCommerce team that are redefining what we do, how we do it and why. So, we can build a digital offering fit for every Australian. So, we can shape the future of retail for better. So, we can find more ways to sustainably feed our nation - today and tomorrow.

Our Digital function is currently undergoing an exciting transformation journey and is now seeking a Last Mile Specialist to join the Online Network & Customer Delivery team. You will be responsible for supporting the last mile planning and optimisation function for centralised fulfilment within the Online Network & Growth team.

***
**About the role**:
Reporting to the Group Product Manager, you will be responsible for representation and integration of the eCommerce network and last mile operations into broader Coles’ transformational programs of work and leading and contributing towards the development of decision-making outputs. Supporting home delivery network transition activities from in-store fulfilment to centralised fulfilment

***THIS ROLE WILL BE BASED IN OUR CFC - TRUGANINA OR WETHERILL PARK**

***
**You will**:

- Support home delivery network transition activities from in-store fulfilment to centralised fulfilment
- Work on developing network roadmaps and business cases
- Develop scenario modelling for different network solutions, transition planning, delivery catchment analysis
- Work on rollout schedules, operational safety reviews, capacity gap analysis
- Improve and add to team best practices and processes
- Be responsible for the results of their team
- Communicate to stakeholders on progress of initiatives

***
**You'll need**:

- 3+ years’ experience within last mile planning function
- Detailed knowledge of last mile and operational execution activities
- Experience using complex route optimisation tools
- Experience translating large and complex data dets into meaningful insights and actions
- Strong commercial acumen and understanding of key cost lines for last mile and how to influence them
- A consistent history of delivering measurable results for both customer and the business
- Experience in large, complex organisations
- Experience working with large retail or strategy functions preferred
- Experience working in fast paced environments and comfortable with change

With us it’s not about the discounts (although you do get those), it’s about joining a team where your wellbeing and professional development is our investment and celebrating your contributions is the norm. And because everyone leads unique lives, we offer flexible work, additional leave and parental leave entitlements.

Job ID: 115880

Employment Type: Full time

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