Agility Coach

3 weeks ago

Sydney, Australia Commonwealth Bank of Australia Full time

Agility Coach - Working with Agile
- Flexible working programs to support your emotional and mental well-being.
- Opportunity to partner with leadership, participate in decision-making, solving complex challenges and much more.
- You are passionate about business agility and enjoy mentoring and coaching teams.

**Your Team**

The Chief Operations Office keeps the Bank running and powers our customer obsession. We process and execute the majority of all processes across the Bank supporting the Retail, Business, CommSec, Institutional businesses with banking, lending and markets operations, along with running regulatory operations and Group regulatory projects.

Our team is collaborative, supportive and keen to share knowledge. We emphasise open communication, quality work and a culture of excellence. Here you'll experience flexibility, great rewards and the opportunity to drive your own career growth.

**Your Impact**

As an Agile Coach, you will play an integral role contributing to the successful agile transformation and continuous improvement at an organisational level, working across utilities within the Chief Operations Office, developing leaders, and extending agility across the enterprise to enable the vision and strategic goals for the Commonwealth Bank. You will coach, mentor and train teams and the organisation to cultivate a culture of continuous improvement and learning resulting in exceptional outcomes for our business.

**Core Responsibilities**
- Implements practices that support teams through the stages of adopting, learning and supporting continuous improvement including process and maturity assessments and adoption roadmaps.
- Provides individual and group coaching to enhance individual and team performance.
- Supports and provides feedback to teams on their operating rhythm activities (business unit-level, team-level, etc.)
- Facilitates continuous improvement by leveraging learning's and processes established within existing teams.
- Embeds an inspect-and-adapt culture by helping establish metrics across the team. Coaches key stakeholders on how to use defined metrics as a diagnostic to identify improvement opportunities.
- Helps teams to identify and resolve impediments and blockers that impact the team's delivery of quality customer outcomes.
- Supports teams to scale and consistently adopt emerging best practices.
- Partners with teams and leaders through problem solving to surface systemic organisational issues and challenges impacting teams and inhibiting a culture of continuous improvement.
- Supports the facilitation of a consistent ceremony cadence and empowers colleagues across the organisation to adopt and embed.

**We are interested in hearing from people who**
- Have a deep understanding of agile practices, principles and thinking
- Have experience in coaching operational teams in the pursuit of performance uplift
- Knows when to appropriately switch stance between coach, mentor, teacher and facilitator
- Demonstrate the ability to solve complex problems autonomously
- Think strategically and act pragmatically
- Lead with curiosity and humility
- Deliver transformational change in a human centred way
- Demonstrate exceptional communication and stakeholder engagement skills
- Are able to mentor and drive the capability uplift of others to create exceptional teams

**The real question: What's in it for you?**
- An inclusive team culture that promotes collaboration and innovation at their core.
- Amazing career progression, growth, learning and development programs on offer.
- Flexible working programs to support your emotional and mental well-being.
- Opportunity to engage with CBA's six Employee Networks which play a key role in shaping our inclusive culture and fostering equality, care and respect.

**If you have the above skill, experience and passion and are keen to bring the best of your authentic self to the business we would love to hear from you**

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Advertising End Date: 12/03/2024

Job ID REQ205103

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